Audi North Orlando

Audi North Orlando is by far the BEST! ! My Audi Specialist is Brandon Cooksey. Brandon helped me in 2019 with my first Audi which was a leased A4. He reached out to me 2 months in a ! My Audi Specialist is Brandon Cooksey. Brandon helped me in 2019 with my first Audi which was a leased A4. He reached out to me 2 months in advance with my options on the lease and invited me to come test drive the new 2022 Q5. After test driving the Q5, I decided right away I loved it! Brandin took care of turning in my A4 and got me into this beautiful Q5! Brandon Is very professional and well knowledgeable on all the Audi vehicles. He and Riggo completed all the paperwork in less than an hour. Ask for Brandon Cooksey at Audi North Orlando and you won’t be disappointed! Thank you Brandon and Riggo for keeping me in the Audi North Orlando Family!! Sharon C Lake Mary, F More

Mark Giles the salesman was very rude. Made remarks under his breath that we were irritating him. Very unprofessional, should not have a job selling cars if he can’t handle customer servic Made remarks under his breath that we were irritating him. Very unprofessional, should not have a job selling cars if he can’t handle customer service. He really makes your dealership look awful. More

Don’t bother with this dealership. We went in last Saturday and we’re in the process of buying a car. We agreed to buy the car and was working on financing when they informed us someone else bought t Saturday and we’re in the process of buying a car. We agreed to buy the car and was working on financing when they informed us someone else bought the car. They wasted our whole afternoon, treated us like we didn’t matter and they didn’t care, and when they had someone else come along that paid them $2000 more for the car they took it. Completely disgraceful to treat people this way. Run from this dealer as fast as you can. They don’t care about the customer. More

After leaving three messages in the service department, requesting service records, no return call. Finally visited and asked service manager and he did not have an explanation. We owned a saab, porsche, requesting service records, no return call. Finally visited and asked service manager and he did not have an explanation. We owned a saab, porsche, volvo and audi, with Audi North unquestionably the best at finding unwarranted repairs and embellishing the need for repair. I wouldn't trust their service department, especially after warranty expires. More

Had a dead battery on Saturday, I took a chance and got my car to the Audi North service area. Dave Hudson ( service advisor) worked with me as I did not have a appointment. He was super friendly, very pro my car to the Audi North service area. Dave Hudson ( service advisor) worked with me as I did not have a appointment. He was super friendly, very professional and was able to squeeze me in and get me back on the road. Honestly the last time I was there the previous service advisor was lack luster at best hence he is no longer there. Great job y’all !!!! More

It’s pretty sad when a dealer only treats you with respect when ur purchasing a 90,000 dollar car! Sadly after the sale was done their attitude changed when the car had a major issue driving home f respect when ur purchasing a 90,000 dollar car! Sadly after the sale was done their attitude changed when the car had a major issue driving home from the dealer!!!! They picked it up with attitude because I live far away and fixed without providing me a detailed service invoice like they where tryin to cover something up they did! Got the car back after the fix, but while it was there I asked for them to look over and fix the window tint they did on the car… I was texted car tint was repaired and car was shipped back. I show them tint wasn’t fixed and still the same now I’m being ignored by the salesman and new car manager which is great after I thought I spent my money at the right Audi dealer! BUT I WAS WRONG SERVICE AFTER SALE HAS BEEN HORRIBLE!! I wanted to return the car after the supposed fix but was treated like I don’t know how engines work LOL I bet if I didn’t live far away and could show up at the dealer I’d be treated differently Just wanted to warn people they are nice during the sale but after good luck :/ Don’t worry I’m sure I’ll get a new car review from Audi about the dealership and that will have the same info on it !!!!y More