Audi North Miami

Luis always goes out of his way to make my service appointment smooth. However this time, he went above and beyond helping me resolve the issue with my car (the notorious oil consumption issue). It appointment smooth. However this time, he went above and beyond helping me resolve the issue with my car (the notorious oil consumption issue). It was probably the smoothest service experience I have ever had an on a car. It felt as if I was dropping the car off for a car wash and not a rebuilt engine. And I cannot forget about Valeria who always greets me with a smile. More

I would highly recommend Prestige Audi for their efficient sales and service department. Their personnel has been able to take care of my needs as a customer for the past 15 years. efficient sales and service department. Their personnel has been able to take care of my needs as a customer for the past 15 years. More

I book an appointment on Prestige Audi website , received a confirmation within minutes for the day I choose, when I arrive at the service department I met my advisor Diana Giraldo with her most wonderful sm a confirmation within minutes for the day I choose, when I arrive at the service department I met my advisor Diana Giraldo with her most wonderful smile, can't miss her, after a quick view of my car she filled the paper work & told me it will take 2 hours, finally I left the dealer after 1 3/4 hour, very satisfied. More

THE COMBINATION OF GENE/YURI IS THE MOST ENJOYABLE CAR BUYING EXPERIENCE I HAVE EVER HAD BAR NONE. THERE LEADERSHIP,EXPERIENCE,ENTHUSIASM,EFFORT WAS UNMATCHED. THEY TREATED ME LIKE I TREAT MY CUSTOMERS;AV BUYING EXPERIENCE I HAVE EVER HAD BAR NONE. THERE LEADERSHIP,EXPERIENCE,ENTHUSIASM,EFFORT WAS UNMATCHED. THEY TREATED ME LIKE I TREAT MY CUSTOMERS;AVAILABLE 24/7 WITHOUT A DOUBT. I GURANTEE I WILL PERSONALLY SEND MANY CUSTOMERS THERE WAY. THANK YOU,ANDY ROTHMAN More

It's refreshing to pull up to a service department and get the warm friendly attentive service you get from Prestige! Most service departments barely look up from their computer screen to even acknowl and get the warm friendly attentive service you get from Prestige! Most service departments barely look up from their computer screen to even acknowledge your existence but here they make eye contact, smile, greet you warmly and actually listen to what you're saying!!! I'm in the training business so I'm especially interested in this kind of human behavior...they were all well trained or they are simply taken well care of!!! Additionally, because I said the lease would be up in 6 months, Luis even started a small sales effort with me...warming me up for the sales guys to lease me a new car after I said I didn't want one!!! You can tell he loves Audis....he's a great ambassador of the brand!! I'm sorry I don't know the other gentleman's name who assisted me when Luis was with someone else but he too was as warm and friendly as Luis!! Furthermore, what a great policy.... rather than make someone wait, let someone else get their paperwork started! I'm impressed!!! More

Customer care and service at this dealer is outstanding. Mr. V. Chang always goes out of his way to accommodate and assist me with my car. Thank you, Maria Miranda Mr. V. Chang always goes out of his way to accommodate and assist me with my car. Thank you, Maria Miranda More

Comparing our purchase experience at Prestige Audi with other dealerships, the things my wife Diana and I liked the most were the quickness and efficiency of the staff. In a little over 90 minutes, we test other dealerships, the things my wife Diana and I liked the most were the quickness and efficiency of the staff. In a little over 90 minutes, we test drove, bought the exact car we wanted (at a great price) and were on our way back home. More

I have always delt with Diana Giraldo when it comes to service or any problem with car. She is always very quick and helpful and has outstanding customer service. Without having to call to see the status service or any problem with car. She is always very quick and helpful and has outstanding customer service. Without having to call to see the status of my car, Diana always makes her way out and keeps me posted with any update my car has. More

Customer service was good. I was looking for a convertible but it was suggested A6 Quattro because of size. Price was in the range of what I was looking for. The only problem is that I didn't un convertible but it was suggested A6 Quattro because of size. Price was in the range of what I was looking for. The only problem is that I didn't understand why a brand new car has 75 miles already. Thanks. More

The team made the best of their ability. The dealer doesn't provide them the resourcers to satisfy customer's standards and demands. doesn't provide them the resourcers to satisfy customer's standards and demands. More