Audi North Houston

They screwed me Absolutely, the worst Service I have ever experienced in my life!!! I took my Audi to the dealership thinking that their service would be what’s best Absolutely, the worst Service I have ever experienced in my life!!! I took my Audi to the dealership thinking that their service would be what’s best for my car. Well that couldn’t be farther from the truth! They not only RIPPED ME OFF but they couldn’t even figure out what was wrong with the car. The funny part is that I asked them to check the key Because I knew that that was what was causing the problem. They refused to start with the simplest solution. They kept dragging me back and forth, back and forth racking up a HUGE BILL!!! Which was fine but then they tell me, “Uhhhh we don’t know what’s wrong with the vehicle.” After much discussion they finally change the key. Well what do you know, there it goes working like a charm!!!!! Whether they really didn’t know what was wrong with my car OR they just wanted to start with the most expensive project, it tells you what kind of CROOKS these people really are. They were very rude about it as well. No apologies at all. In fact, when I spoke to the manager, I felt like he was in on it and this was the norm! People like this are the reason why dealerships and mechanics have a bad reputation!! Save your money and time folks!!! DO NOT BOTHER WITH THESE THEIVES!!!! More

Service not needed It seems to me every time I went in for service on my wife's car, it was a issue to get them to perform only the service needed. The issue for me with It seems to me every time I went in for service on my wife's car, it was a issue to get them to perform only the service needed. The issue for me with them is one of trust. Our Car is four years old now and we will be going back to Lexus, people we trust... More

Every time I live in Katy and work in the Woodland. So I have had my work. I have my car serviced here. Everytime they comeback that I need something else on top I live in Katy and work in the Woodland. So I have had my work. I have my car serviced here. Everytime they comeback that I need something else on top of my scheduled services. I was talking to another customer there and she told me she get the some thing. What kind of business is this. And how many people do they do this too. Now I know why Sewell is SO RICH! More

Audi's Premier Dealership in Texas The service, price and staff at North Houston Audi are nothing short of amazing! Danny (Manager) and Joel (salesperson) sold me 7, yes you read corre The service, price and staff at North Houston Audi are nothing short of amazing! Danny (Manager) and Joel (salesperson) sold me 7, yes you read correct, 7 cars last year. Ranging from R8, RS7 to a simple A6 for the 'airport car'. These guys are straight shooters and have the best prices in Texas--period. There are other dealers in Austin where I live, but they are a joke compared to North Houston Audi and I buy all of my cars out of town. North Houston makes it easy every time. They even ship the car to me--that is personal service above and beyond. If you're even thinking about an Audi, these are your guys. I will continue to buy Audi's from North Houston and get the best service (white glove every time) Audi has to offer. More

Great buying experience Saw a cpo audi and spoke with paul to let him know when I was coming in. He had the vehicle pulled up ready for demo, he answered every question I had Saw a cpo audi and spoke with paul to let him know when I was coming in. He had the vehicle pulled up ready for demo, he answered every question I had. Since im in sales as well, I told him lets make this short and sweet, paul made it happen...this is one of the best buying experience!!! More

World Class Service Want personal attention with first class service? Then I would highly recommended the Audi North Houston dealership. The Sewell team will always take Want personal attention with first class service? Then I would highly recommended the Audi North Houston dealership. The Sewell team will always take great care of you and treats you like family. Their quality of work and expertise are always top notch. More

Awesome experience. Great treatment at drop off and excellent communication through out the service cycle. I had my Audi and Jeep(serviced at autonation up the road) both in the shop at the same time excellent communication through out the service cycle. I had my Audi and Jeep(serviced at autonation up the road) both in the shop at the same time. I sent my 18 year old son to pick them both up. He came back and asked why would anyone ever buy anything other than an Audi as he said the treatment was night and day. FYI, the sticker price of the two vehicles was identical so Jeep has no excuse however it seems to be the norm in Houston. Continue to love our Audi! More

Fantastic buying experience from the first point of contact. I emailed the dealership and was contacted within a day. I made an appointment to view a certified pre-owned vehicle, and was treated with i contact. I emailed the dealership and was contacted within a day. I made an appointment to view a certified pre-owned vehicle, and was treated with incredible professionalism. The negotiations were very short and the final agreed price was extremely fair. The items that needed to be addressed were identified and agreed upon and an appointment was made for a few days later. I would recommend this dealership for the courteous sales and service representatives. More

I recently purchased a 2013 Audi S4 from John Hovenden at Audi North Houston. I special ordered the vehicle and everything was explained to me up front and straight forward. While waiting for the vehicle t Audi North Houston. I special ordered the vehicle and everything was explained to me up front and straight forward. While waiting for the vehicle to arrive, I received regular updates on its progress and arrival date. There was no pressure to purchase extras when finalizing the sale. After the paperwork was completed, John went over every feature on the car to ensure I knew how each option worked. I would rank it as the best experience I've ever had purchasing a car. More

We bought an Audi A5 form John Hoventon on 9-25-12. He provided great service and was very helpful in us getting the exact car we wanted in a timely manner. He made the overall experience very pleasant an provided great service and was very helpful in us getting the exact car we wanted in a timely manner. He made the overall experience very pleasant and there were no surprises. If you want to deal with a very professional salesman and want to be treated in a classy way please use John. Brent More