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Audi North Austin

Austin, TX

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rated
139 Reviews

12971 Pond Springs Rd

Austin, TX

78729

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Showing 139 reviews

May 26, 2020

Ricardo helped keep me informed while waiting for a part to be delivered from a factory in Germany that had been closed due to the coronavirus. More

by spencer.baugher
Recommend Dealer
Yes
Employees Worked With
Ricardo
May 26, 2020

They have taken excellent care of me and my A4 since 2008 when I bought this car which is my 2nd A4. I’m sold More

by Angeliquedpt777
Recommend Dealer
Yes
Employees Worked With
Mike Laughlin
May 26, 2020

Great customer service skills that allow you to make a positive decision when buying a vehicle. Overall rating exceeds excellence in the car industry. Definitely, recommend to my colleagues. More

by Imlandscaping
Recommend Dealer
Yes
Employees Worked With
Jake Valadez
May 12, 2020

I bought a used Audi Q5 and it was stress free as far as driving. The vehicle was in great shape and my wife and I were able to drive it around without a sales agent with us. It was great experience. The bu More

by Acebuchepiano
Recommend Dealer
Yes
Employees Worked With
AJ, Stacy Hieber
May 11, 2020

Effortless. Car was picked up at home and returned spotless the following day. Expected no less from these guys. (Can't say that of this site. Unacceptably laborious to use.) More

by Dan O
Recommend Dealer
Yes
Employees Worked With
Mike Laughlin
May 07, 2020

The service department is outstanding, professional service, clean and Prompt. The staff is very attentive, and I enjoy the Hand wash cleaning, every time I come for a service—highly Recommend Audi Nor More

by George.johnsonsw1
Recommend Dealer
Yes
Employees Worked With
Enrique Garcia
April 28, 2020

Excellent service, professional service attendant and all work provided was done to the letter. Mike was very careful and aware of social distancing rules as this work was done during the COVID pandemic More

by Rich
Recommend Dealer
Yes
Employees Worked With
Mike Laughlin
April 27, 2020

Professional and courteous The team did a great job taking care of my car during the recent COVID epidemic. They were extremely professional and courteous. The ability to sche More

by AB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There was another gentleman but cannot remember his name. He did a great job checking me in and out., Mike Laughlin
April 21, 2020

They were efficient, courteous and clean. I thought I needed a new battery. They tested the old one and put in a new one. They also washed the car. More

by michelegmason
Recommend Dealer
Yes
Employees Worked With
Enrique Garcia
April 15, 2020

The service team was very helpful and prepared for covid. Kudos to Enrique. Car was sanitized with covers on the seat, gear shift and steering wheel. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Enrique
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