Audi North Atlanta
Roswell, GA
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Have had my Audi serviced at Nalley for three (3) years including maintenance, repairs and a major recall. Whether it's an oil change or a transmission rebuild, they have bent over backwards to keep me ha including maintenance, repairs and a major recall. Whether it's an oil change or a transmission rebuild, they have bent over backwards to keep me happy and make my experience as pleasant as possible. They service advisors are extremely knowledgeable and completely transparent about the work being done on your car. And in the end, even for simple maitenance, the car is delivered freshly washed and vacuumed!! My wife drives an American brand SUV and if we have to take it to the dealer for larger maintenance items, I feel the need to chain my wallet to my belt loop, if you know what I mean. I never have an issue with "extra" service on my Audi! I would recommend these guys to my mother-in-law. More
This was overall a very pleasant experience. They did a great job getting the car I wanted. I have used them before and their service department is great. Becky is the best in service and I used her advice great job getting the car I wanted. I have used them before and their service department is great. Becky is the best in service and I used her advice to find the best salesman. Greg was friendly and knowledgeable. More
I had an excellent experience at this dealership and with my salesman. It was an easy transaction, and I got a great deal on an awesome vehicle! The car I went to see and test drive was actually in the sho my salesman. It was an easy transaction, and I got a great deal on an awesome vehicle! The car I went to see and test drive was actually in the showroom, and it looked like it was brand new. I was merely going to look, but I decided to go ahead and purchase that evening. I got to the dealership at about 6pm, and I drove out at 8pm with my 'new' car. The salesman was very professional, easy going and knowledgeable. Other people around the dealership were friendly and helpful. I will definitely spread the good word about my experience at Nalley Audi. I've gone back to an Audi, and I couldn't be happier! More
I would recommend this Dealer to all because I have dealt with them for many years and I have always been treated with respect. I have experienced nothing but friendliness, great work and attention to my nee with them for many years and I have always been treated with respect. I have experienced nothing but friendliness, great work and attention to my needs as a customer. Following the purchase of my Audi A8, I have been very impressed with the service that I received. Beginning to end, it was a pleasant experience. My salesperson was Mr. Greg Savitt. I found him to be very knowledgeable. He was very familiar with the vehicle, he knew every feature and did an excellent job to patiently teach them to me. I give very high mark to Greg and the entire team at this dealership. More
We are leasing an Audi A5 from this dealership and feel confident that we will purchase the vehicle at the end of the lease. Most people are friendly when you come in to look, then act as if they have neve confident that we will purchase the vehicle at the end of the lease. Most people are friendly when you come in to look, then act as if they have never met you after you purchase. This is not the case with Nalley Audi. Communication has continued even after we left the lot. The people skills and knowledge of the vehicle that this staff have are unmatched in any of our previous experiences with other dealers. We have and will continue to recommend them to anyone looking to buy or lease an Audi. More
A very, very friendly, knowledgeable, competent, and SINCERE dealership. From the minute I walked in on my first visit I felt welcomed, appreciated, and "at home". Very good people selling a very good p SINCERE dealership. From the minute I walked in on my first visit I felt welcomed, appreciated, and "at home". Very good people selling a very good product. Their pricing methods are transparent, fair, and honest. No deception at any time. I felt good and secure making my purchase with them. More
Matt was incredibly helpful and knowledgable about the vehicle we looked at. He took his time to answer all of our questions. He followed up after our visit with an email and a phone call. He was super vehicle we looked at. He took his time to answer all of our questions. He followed up after our visit with an email and a phone call. He was super pleasant to work with and very very professional. More
I came into the dealership at Nalley Audi in Roswell, GA initially looking for an address of another dealership on Alpharetta Hgwy. I immediately met Clive. Although Clive was working on a transaction, he w initially looking for an address of another dealership on Alpharetta Hgwy. I immediately met Clive. Although Clive was working on a transaction, he was patient and took the time to direct me to the address I was looking for. Clive took an extra step with inquiring about the type of car I wanted as well as my budget. Clive's friendly and patient personality was warm and inviting. So much that I sat at his desk and reviewed a few cars available within my budget. I saw a car that I was interested in and Clive quickly got the keys for a test drive. As we were about to take the car for a test drive, Clive had to excuse himself and turned me over to Matt Frier. Matt hopped in the car and we began test driving the vehicle. After the test drive and some number crunching, I decided that the car was a little over my budget. I was a little disappointed but Matt found a solution! He decided to make a few calls and check the inventory to find a car that was within my budget. This story took some turns and hurdles that Matt nor myself probably want to relive however, Matt handled every hurdle with the utmost professionalism and patience. Constantly ensuring me and thinking out of the box to overcome these unforeseeable challenges. Driven in his natural ability to problem solve and exquisite customer service. Matt even went above my expectations by personally washing my car because the detailers had already left for the evening. I am the proud new owner of one of the most amazing pre-owned vehicles. I live close to 500 miles away. I came to Nally Audi in Roswell, GA and left with a great car sold to me by a true professional, honest and overall great person! Thank you MATT FRIER!!!! I would drive back another 500 miles because I know I will get taken well care of. It was a pleasure doing business. More
No nonsense car buying experience. Straight forward with price negotiation. Knowledgeable of vehicle and easy going. No high pressure sales tactics. Document fee a little steep, but most dealers in the s price negotiation. Knowledgeable of vehicle and easy going. No high pressure sales tactics. Document fee a little steep, but most dealers in the state are similar. Finance rate was a half point higher than ideal, but otherwise no other last minute hidden fees or charges. The whole buying process was relatively quick. No back and forth or being handed off to different sales people or managers. I don't have other Audi dealer experience to compare against, but I can't think of anything to complain about. I'd refer people to Nalley (and Greg in particular) to work with on a new or used car purchase. More
Outstanding customer service. Fair and competitive Outstanding customer service. Fair and competitive pricing. Excellent product knowledge. They took time and the trouble to get the car I w Outstanding customer service. Fair and competitive pricing. Excellent product knowledge. They took time and the trouble to get the car I wanted instead of selling me a car off their lot. Service department has always been helpful and accommodating to my busy schedule. More