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Audi North Atlanta
Roswell, GA
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I chose Audi North Atlanta to purchase my first new Audi A4. Steve Blalock was the sales person who helped me to do this. He greeted me and helped me find the perfect A4 for me. He was very thorough and wen A4. Steve Blalock was the sales person who helped me to do this. He greeted me and helped me find the perfect A4 for me. He was very thorough and went through all of the options available on the car and how to use them. He gave me a great price and I couldn't be happier with my new car! Great dealership, amazing service and amazing sales person! More
Steve Blalock was an outstanding salesman did an amazing job. I was also very impressed with Matt Hamby. I highly recommend this dealership for honesty, service and a great experience. job. I was also very impressed with Matt Hamby. I highly recommend this dealership for honesty, service and a great experience. More
Greg Hampton and Dominic Dorn were courteous, professional, efficient, and communicative throughout the entire new vehicle purchasing process. I would strongly recommend Audi North Atlanta to an professional, efficient, and communicative throughout the entire new vehicle purchasing process. I would strongly recommend Audi North Atlanta to anyone looking for a new or used Audi vehicle! More
Our experience at Audi North Atlanta was great! Joe was very friendly and answered all of our questions. He worked with us to get a great deal and was helpful throughout the whole process. very friendly and answered all of our questions. He worked with us to get a great deal and was helpful throughout the whole process. More
I bought a used Audi A4 for Nalley Audi, one of the selling points being that Nalley does a 200 point inspection on every used car they sell before selling the car. Day 2 of having the car the sway ba selling points being that Nalley does a 200 point inspection on every used car they sell before selling the car. Day 2 of having the car the sway bar busted and had to be fixed, the dealer covered this. When I took the car in for it's first oil change they magically discovered that the UCA bushings, an engine motor mount, and the brakes were all failing. A total of over $2000 worth of work. UCA bushings and a motor mount do not fail instantly they fail over time. In addition brakes wear down over time, which I understand but the dealer is telling me they have to be replaced within 5000 miles all of a sudden. Now the dealer is unwilling to cover the cost of the repairs. I will never buy a used car from this or any other Nalley dealership. ***EDIT*** Since this review Nalley Audi has gone above and beyond to make my experience as good as they possibly could. I appreciate the response from both their management team and the work of the service center. It would be nice f all car dealerships were run with this level of customer service. Special thanks to Paula, Matt, and Joey for getting this issue resolved appropriately and quickly. More
My experience with Joe Williams and The General Manager Paula at Audi N. Atlanta was a pleasant . I came by to solve a issue with my 2003 A4 but ended up trading it for a later model, becuse Joe William wa Paula at Audi N. Atlanta was a pleasant . I came by to solve a issue with my 2003 A4 but ended up trading it for a later model, becuse Joe William was genuine in is profession, and he earned my respect as a great salesman. I will certainly recommend him and North Atlanta Audi to my friends. More
I had a wonderful experience at this dealership. I submitted an internet request early Saturday morning and received a call from Chelsea within an hour after the dealership opened. When I got there, I submitted an internet request early Saturday morning and received a call from Chelsea within an hour after the dealership opened. When I got there, I was initially met by Chelsea who then turned me over to Joe Williams who educated me about the Q5 and then let us take the vehicle out for a test drive on our own. When we returned, he answered all our questions patiently without trying to pressure us into buying. When I told him what other vehicles we were considering, he did not disparage other manufacturers, instead he took the approach of emphasizing the strengths of the Q5. He was also upfront about the cost of the vehicle and respected me as a consumer who had done his research prior to walking into the dealership. When we came back to pick up the vehicle with my parents, he went through the vehicle with them in detail and took them out for a test drive as well. Never once did he give the impression that he felt like we were wasting his time by asking him to introduce the vehicle to them. The vehicle was prepared beautifully and even waxed. I highly recommend Joe Williams and the rest of the staff at Audi of North Atlanta (aka Nalley Audi). While Joe praised Audi's, he was not snobbish about it. He was very courteous, patient, knowledgeable, and never pushy. We left the dealership feeling truly appreciated for giving them our business rather than "lucky" for being an Audi owner. More
I was in the market looking for a used car and came to Audi North Atlanta to look at an A6. The first person to greet me was Steve. I hadn't had purchased a (new to me) car in a number of years and St Audi North Atlanta to look at an A6. The first person to greet me was Steve. I hadn't had purchased a (new to me) car in a number of years and Steve was helpful and enthusiastic about me find THE car for me. I tried many even others like a Lexus and BMW. Off and on for two weeks and at the end I found THE car. I love it!!! But best of all Steve was knowledgeable, easy to work with and made the process enjoyable!!! Thanks Steve. More
I am pleased to recommend not only Audi, but especially the Audi North Atlanta dealership. It was a really incredible and comfortable experience for a man from my generation to shop and purchase a car "onl the Audi North Atlanta dealership. It was a really incredible and comfortable experience for a man from my generation to shop and purchase a car "online". Chelsae really pointed me in the right direction when she hooked me up with Joe Williams. I have bought 30+ cars, both new and used in my lifetime and Joe was far and away the best salesman I have ever dealt with. He was always "in my corner". He even called me once on his off day and another time while he was on vacation to keep me up to date on the purchase of my car! Please tell Joe "thanks and Roll Tide!" More
The first day that I visited the dealer on Saturday, no one was even available to speak/ help me and I looked around for about an hour. The second time, Joe Williams was great and his service was exception one was even available to speak/ help me and I looked around for about an hour. The second time, Joe Williams was great and his service was exceptional. I would say to the dealership that if you cannot help customers on certain days then don't be open. I wasted an hour of my time. More