Audi North Atlanta

Pleasant Experience, Met our Needs We used the Consumer Reports car auto search and located a used 2009 Honda Accord Sedan at Audi North Atlanta. We called to set up a time to see the We used the Consumer Reports car auto search and located a used 2009 Honda Accord Sedan at Audi North Atlanta. We called to set up a time to see the car, test drove it, and bought it the same day. They gave us the time we needed to make our decision, including repeated looks at the car and private discussions and internet searches. We felt very comfortable and were pleased to give them our business. More

Service needs oversight Brought my A3 cabriolet in for 5,000 mile service. Requested a headlight adjustment, wheel balance, and repair of ignition which was acting up. Upon a Brought my A3 cabriolet in for 5,000 mile service. Requested a headlight adjustment, wheel balance, and repair of ignition which was acting up. Upon arrival, I asked for a loaner as promised when I made the appointment. First answer was they didn't provide them for a 5K service. I was ready to leave when they found they could provide a loaner. They repaired the ignition (failed a week later), but could not adjust the headlights. The invoice indicated the wheel balancing was not done. The inspection sheet was blank, but maybe they were too busy to check off. A week later, the low tire inflation light appears as all four tires were 10 plus pounds below specification. I now wonder what the inspection covered. I won't drive 100 miles round trip for sloppy service. More

Great experience in purchasing my Audi Q5 Ron Collins made my experience in purchasing my car a delightful one! He was professional, friendly and very informative! I would definitely recommend Ron Collins made my experience in purchasing my car a delightful one! He was professional, friendly and very informative! I would definitely recommend Ron & the Audi dealership when looking for a new car! More

Poor Service and Non-responsive to Customer Needs I have reached out to the management at this deanship multiple times without any return emails or calls. I have filled out extremely truthful reviews I have reached out to the management at this deanship multiple times without any return emails or calls. I have filled out extremely truthful reviews about the service departments willingness to serve the customer and to my surprise, they haven't made a single attempt to resolve the issues. I have sent Audi North America, and the dealership management emails weeks ago and they seem to ignore me as a customer. Considering we purchased $160K in vehicles from them, I am shocked to say the least. So the moral of this review, do your homework, and select a better deanship, and brand that focus' on repeat business and customer satisfaction. More

The Service team is great. We have owned or leased an Audi for longer than 13 years and currently own an A7 and a Q 7. While it is certainly important how we were treated when We have owned or leased an Audi for longer than 13 years and currently own an A7 and a Q 7. While it is certainly important how we were treated when purchasing our cars, in the long run, it is more important to us on the service we received. Becky then Roy have been our Service Consultants for the last 10 years. We are very satisfied with Audi North Atlanta. More

Friendly, Amazing, Helpful, Professional This dealership has a ton of cars to choose from and if they don't have what you are looking for they will find it. It had been 10 years and 200,000mi This dealership has a ton of cars to choose from and if they don't have what you are looking for they will find it. It had been 10 years and 200,000mi since I had purchased a car. I was coming from an SUV and really wasn't sure what I wanted. My salesman Ron Collins did an amazing job at helping me identify what would be a great purchase and worked well within my budget. He suggested I look at an A6 after he help me identify my wants and needs that were important to me. I drove one and was hooked! I love it!!! It is so amazing and perfect for me. I was also trading in my old SUV and Greg Taylor was so great at valuing it and gave me more than a fair trade! Thanks Greg!! The financing office really was in tune with my desired monthly payment and didn't recommend things to purchase that weren't needed for me. Neal Davis was professional and had me in and out in no time with a great rate and a monthly payment that is below my budget!! Can't say enough about this fantastic car buying experience. So happy to be a part of the Audi family!! Thanks so much Ron and the Audi Team... Y'all really are the best!! More

Great first time Audi buying experience My family came by the dealership on three different occasions to look at and test drive the A6 and A4s. Jon was very friendly and helpful. He did no My family came by the dealership on three different occasions to look at and test drive the A6 and A4s. Jon was very friendly and helpful. He did not pressure us and was patient with the time it took us to research and make our decision. The whole experience was low-stress and accomodating. Robbie was able find us a better financing rate too. We'd already been pre-approved through USAA with a very competitive rate, but Robbie was able to do even better and save us some money. Thanks. More

I should have gone to Carmax! From the inquiry about an A7 to financing for a vehicle I didn't select. The worst experience ever!!! I was discouraged by sales representative and hu From the inquiry about an A7 to financing for a vehicle I didn't select. The worst experience ever!!! I was discouraged by sales representative and hung up on by finance person who said he was a manager. More

Excellent car-buying experience Ron Collins was my salesman and he was very helpful in showing me the different cars and pointing out the amenities of each. He understood what I was Ron Collins was my salesman and he was very helpful in showing me the different cars and pointing out the amenities of each. He understood what I was looking for and helped me to find the perfect car for my family. More

Very happy I started a relationship with this dealership! Stopped in on a friend’s recommendation and tried out a few different models. Greg Savitt, my salesman, had a real passion for Audi and I felt like h Stopped in on a friend’s recommendation and tried out a few different models. Greg Savitt, my salesman, had a real passion for Audi and I felt like he was really looking out for my best interest. The environment itself was also very relaxing and inviting. When I finally decided on a car I was pleasantly surprised to find it worked out to even less than I had budgeted for; and what a great car! I am looking forward to working with them in the future. More