Audi New Rochelle - Service Center

Efficient. Timely service. Easy to work with. Picked up and dropped off car. Good communication. Timely service. Easy to work with. Picked up and dropped off car. Good communication. More

very good service and Anthony a pleasure to work with. Facility is very clean and easy to navigate. Facility is very clean and easy to navigate. More

Excellent service and most pain free recall I ever had. Staff exceptional. Will be bsck Staff exceptional. Will be bsck More

Excellent service for our 50k. No waiting and no haste. Enjoyed working with Anthony. Very pleased. No waiting and no haste. Enjoyed working with Anthony. Very pleased. More

Great customer service e and punctuality. It was a pleasure dealing with Anthony. Very close and convenient location. It was a pleasure dealing with Anthony. Very close and convenient location. More

Samantha and the service team were friendly and explained everything. They updated me on my information and when I should schedule my next appointment. They moved to New Rochelle, NY. The new location is spa everything. They updated me on my information and when I should schedule my next appointment. They moved to New Rochelle, NY. The new location is spacious. It’s a convenient location! More

I found staff to be very professional and courteous. Clean and modern facility. Well done. Thanks. Clean and modern facility. Well done. Thanks. More

I wish I could give a higher score because it's a beautiful facility and the staff was very friendly. However, they told me my car was ready one night, when I came the next morning they said it wasn' beautiful facility and the staff was very friendly. However, they told me my car was ready one night, when I came the next morning they said it wasn't ready yet with no explanation. They did what they had to do to make it right (drove me home, delivered the car later) but it was a waste of almost an hour. Then when the car arrived to me, a safety system malfunction light was on that wasn't there before which resulted in another waster hour. Only 1 of the 2 recalls was completed so after all that I still have to go back. Again, the staff were friendly and helped where they could but just seemed like an unorganized operation..I hope as they settle into this new facility they take customer feedback to make things better. More

Car was not completed when I came to pick it up. Waited an hour for my car to be ready and it was not washed. Expected more going directly to the dealer opposed to a smaller mom and pop shop.felt I Waited an hour for my car to be ready and it was not washed. Expected more going directly to the dealer opposed to a smaller mom and pop shop.felt I overpaid for something I could of gotten done for half the price. More

Easy to make appointment and the new service center is massive! Plus nice car wash at the end massive! Plus nice car wash at the end More