Audi New Rochelle

I have experienced several problems with my new 2014 Audi, which required replacing side mirror switch in the first case and replacing rear view mirror and windshield in the second case. On both occasio Audi, which required replacing side mirror switch in the first case and replacing rear view mirror and windshield in the second case. On both occasions, Joanna Bell was able to schedule next day service appointments for emergency repairs, offered me to use loaners cars, and, when I refused, arranged prompt rides to my home. During my first visit, she has completely waived repair fees due to a very minor delay in service completion time, so I did not pay anything for labor. The second time, Joanna made sure that Audi factory warranty completely covered all related fees, arranged next-day emergency visit from a windshield replacement contractor, expedited windshield re-order when the first windshield did not fit properly, and kept me posted throughout the entire process. She has also promptly answered all of my phone calls. Overall, Joanna has provided an excellent service, while being extremely courteous, efficient, friendly and professional. I use Classic Audi service department for ~12 year, and have recently purchased my third Audi. The friendliness and efficiency of Classic Audi service consultants throughout all these years have definitely contributed to my decision to replace my old Audis with new ones. More

We recently just received our New diesel Audi A6 and we cannot be happier than we are. Not only are we saving on gas, but the vehicle is more powerful then the previous model. Richard Bray was the one who cannot be happier than we are. Not only are we saving on gas, but the vehicle is more powerful then the previous model. Richard Bray was the one who kept us up-to-date with the status of our vehicle. The minute it came in he e-mailed me and told me that the vehicle was in and when did I want to pick it up. I felt that Richard provided great communication with us, and that is important! From helping Brian with the process and getting everything together to the day that we went it, the process was the smoothest I ever been through with getting a new car. When my husband and I went in to sign the paperwork, etc; he took the time in showing us everything about the vehicle features, and not only that but we didn't feel rushed and he wanted us to ask questions so that we can be as much comfortable with the new car as possible; that is a great feeling. I want to say that Richard is a great guy who took care of us and made sure that we were enrolled in all the features that the car offered, we didn't have to call anyone or do anything HE DID it ALL!.... Thank you very much for all your HELP, and anyone that wants to purchase an Audi AND be in good hands should go and see Richie!!... Thank you! Maria & Matthew More

Brian Paige is an excellent Manager to work with. He is understanding and very respectful. By the time I left Audi I felt pleased and happy with my purchase. it's great to be able to have helpful and down understanding and very respectful. By the time I left Audi I felt pleased and happy with my purchase. it's great to be able to have helpful and down to earth people to speak too because as a customer I don't want someone talking to me just about making a sale, but someone who gets to know the person and understand what they are looking for. I am glad to say that I will always be a loyal customer to Audi, and I would recommend them to everyone I KNow. Not only do they have quality vehicles but they have great representatives making sure that people get what they want. I am so glad to meet Brian and his team, they are great. One example that I want to share with you that shows how happy I am with Audi is that I recently got married and two days before that my car had to be brought it for service, they didn't have loaner cars and my husband called and got into contact with someone at Classic Audi. They immediately made something happen to make sure that we had a vehicle for our wedding. Thank YOU! You made our day more memorable. I want to leave with this note: At Audi not only did I feel like part of a family, but you feel that all the way through even at Audi Service. To Brian Paige and Eddie P (service), I want to thank you for going above and beyond to help us with our car. You guys are great and because of that I won't ever have to worry about being disappointed. Thank you once again!!! Maria & Matt More

Alain is a great sales rep.He is very knowledgeable about cars and helps you gets the best deals.Was not in a rush took his time,explained the vehicle in and out.We drove 50 miles to find a q7 the way I like cars and helps you gets the best deals.Was not in a rush took his time,explained the vehicle in and out.We drove 50 miles to find a q7 the way I liked only classic audi had.Was not pushy with the transaction,will come back in the future. More

I have never used a dealer before and was not sure what to expect. Peter made this such a pleasant experience - he was friendly, knowledgable, and patient. I did not feel any pressure to make a deal. to expect. Peter made this such a pleasant experience - he was friendly, knowledgable, and patient. I did not feel any pressure to make a deal. After I left the dealership, he was available for follow-up questions. When I picked up the car, he was organized and thorough and made the process very easy. I would definitely recommend this dealership - especially Peter. More

Enis was professional and assisted me with everything I needed. If you are looking for a no pressure salesman he's your guy. I would recommend him and Classic Audi to anyone who wants to be treated right. needed. If you are looking for a no pressure salesman he's your guy. I would recommend him and Classic Audi to anyone who wants to be treated right. More

My husband and I bought a used Audi from them and had minor issues in the process. However, the manager (Brian) reached out to us and took care of the problem. I'm happy to report that we are now very ha minor issues in the process. However, the manager (Brian) reached out to us and took care of the problem. I'm happy to report that we are now very happy with our experience with them (despite my username!) More

The dealership was thoroughly professional and my experience with them has always been enjoyable and fruitful. I've been dealing with them for 12 years and have found them always willing to work with experience with them has always been enjoyable and fruitful. I've been dealing with them for 12 years and have found them always willing to work with me and my financial needs. The salesman and general manager went out of their way to make sure I was completely satisfied and had the best deal that met my needs. More

This is my 4th Audi with Classic Audi and each time it gets easier! Always a pleasant experience. Peter could not have been more professional. gets easier! Always a pleasant experience. Peter could not have been more professional. More