Audi New Rochelle
New Rochelle, NY
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741 Reviews of Audi New Rochelle
Another great buy at classic audi This is our second Audi from classic Audi and another brilliant sales experience, no hassle, total customer satisfaction Ross Lubell was friendly and This is our second Audi from classic Audi and another brilliant sales experience, no hassle, total customer satisfaction Ross Lubell was friendly and super professional , would highly recommend! Kerryann Grimes More
Happy that I got my car at Classic Audi Ivan was exceptionally helpful in assisting me getting my new car. It was a true pleasure working with him. I would gladly recommend a friend. Ivan was exceptionally helpful in assisting me getting my new car. It was a true pleasure working with him. I would gladly recommend a friend. More
Should have told me the first day I love the Audi brand. I have owned 4 Audis (A3, A4, Q5 and Q7), and still own 2 today. I recently moved up to Westchester county from South Flori I love the Audi brand. I have owned 4 Audis (A3, A4, Q5 and Q7), and still own 2 today. I recently moved up to Westchester county from South Florida. I was a good customer at Audi of Coral Springs, where I bought 3 cars (and I traded 1 in ) in a span of 2 years. I will always buy Audi...but never will I buy one from Classic Audi, due to their rude and inconsiderate behavior. I currently own a Q5 and a Q7. After moving to Westchester, and using the public transportation system to get in to the city for work, I realized that our family only needed 1 car at this time. I had equity in my Q5 so I went over to Classic Audi to see if they would take it off my hands. Brand Specialist Tracy Keith was polite and courteous, but checked with the management every few minutes because he was apparently new. I was offered a low but fair price for my Q5. I wanted to get it over with so I decided to go ahead with the sale. As I did not have the copy of the title with me I was asked to return the next day with it. I returned the next day as soon as the dealership opened to go ahead with the sale. When Tracy arrived, I gave him the necessary paperwork, and waited for him to complete the process. After a few minutes he returned and regrettably informed me that they will not buy the car form me. The manager apparently said that they did not want to wait for the real title to arrive from Florida where I purchased the vehicle--that they had no space for it to sit around. Now I am not mad that they didn't buy the car. I understand if its not worth it for them. But why didn't they tell me this on the first day? They knew from the beginning that I bought the vehicle in Florida. They still made me an offer! If they did not want to buy the car then tell me the first day so I don't have to waste my time coming in the next day! Being considerate of your customers' time (I assume most of their customers are busy professionals) is important. More
A chain of happy clients A true and amazing experience, we bought our two Audis with Enis because we found in him honesty, trust and knowledge for the product he represents. A true and amazing experience, we bought our two Audis with Enis because we found in him honesty, trust and knowledge for the product he represents. Enis guided us thru the whole process with uttermost care and patience, followed up with us and the cars we custom ordered to the end making sure the cars are as expected and we couldn't be more delighted. What can I say but this, Enis is the person you need if you want the car to be delivered perfect with no flaws and knowledge beyond words can describe. We could not be more excited to have finally found someone that listened to our needs and delivered successfully. Since then we have sent friends and family and had the same expericence with Enis that we had, true gem. More
Amazing car buying experience Enis is an outstanding car salesman. He is the most honest car salesman I have ever met. I was not sure exactly what car I wanted, he helped me select Enis is an outstanding car salesman. He is the most honest car salesman I have ever met. I was not sure exactly what car I wanted, he helped me select and I could not be happier. If your in the market for an Audi this is your guy. More
An awesome buying experience with Alain Mimran's expert help In this day and age people write mostly to complain but I am actually writing to express my satisfaction with your dealership in general & Alain in pa In this day and age people write mostly to complain but I am actually writing to express my satisfaction with your dealership in general & Alain in particular. Alain is a true professional and a very honest sales person: he doesn't use any aggressive sales tactics and in the end it is both refreshing and effective. I have sent Alain a few customers over the last couple of years and without exception they have all been delighted with his patience and honesty. He is truly a pleasure to deal with. More
excellent sales experience Gianluca was not only one of the first sales people who actually listened to my needs but took the time to demonstrate the things I was interested in. Gianluca was not only one of the first sales people who actually listened to my needs but took the time to demonstrate the things I was interested in. He told the truth, even when it didn't put the Audi in necessarily the best light, so I felt comfortable that he was being accurate. He knew the cars well, found the car and the deal we wanted. When it arrived he spent more than an hour setting things up with us and showing us how the systems worked. I love my audi A 6! More
Sold Me a Car That Wasn't Available Ivan and others promised me an Audi A6 in a particular color was available and so I drove 1 hour to secure it. I paid my deposit and expected the car Ivan and others promised me an Audi A6 in a particular color was available and so I drove 1 hour to secure it. I paid my deposit and expected the car. I called to confirm the deal three times. Six days later they call me to inform me that the car is not available. Of course, they tried to sell me another car with different colors. They gave me a hard time trying to get my deposit back. I finally found the exact same car they promised me at another dealer on Long Island. They basically 'sold' me the car without securing the trade from the other dealer. Dishonest. More
No pressure Though I was a bit indecisive and had lots of questions, Peter was patient with me and explained my options clearly. I never felt pressured. A much mo Though I was a bit indecisive and had lots of questions, Peter was patient with me and explained my options clearly. I never felt pressured. A much more pleasant experience than I expected car-buying to be! More
leased an A6 Peter was beyond knowledgeable and comforting as to what I was looking for. I love my A6 and make sure to send any friends/family that are intereste Peter was beyond knowledgeable and comforting as to what I was looking for. I love my A6 and make sure to send any friends/family that are interested in an Audi to Peter so they are taken care of by the best. More