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Audi New Rochelle
New Rochelle, NY
741 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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741 Reviews of Audi New Rochelle
February 09, 2016
Good experience At my last service visit, Joe Jackson provided the excellent customer service I have become used to at Classic. He gave me a realistic estimate for ti At my last service visit, Joe Jackson provided the excellent customer service I have become used to at Classic. He gave me a realistic estimate for time and cost, and kept me informed along the way. I have worked with Connie Lombardo for scheduling, payment and most recently to help me resolve a troublesome problem with a third party (not Audi.) Her record keeping and follow through are exemplary. Jeff Brown, the Director has also been extremely professional in resolving issues. More
by LNR
Employees Worked With
Joe Jackson, Connie Lombardo and Jeff Brown.
February 01, 2016
Great service & follow-up. The folks at Classic Audi service in Fleetwood never stop amazing me. - appointments are easy to get - service is quick and I have never h The folks at Classic Audi service in Fleetwood never stop amazing me. - appointments are easy to get - service is quick and I have never had to bring my car back for something that was missed or not done correctly - service team is proactive, as an example I did not realize it but my inspection was coming up in a month, so they did it while my car was there for a repair; they are also very good about letting me know when the next routine service is due. - everyone is courteous and professional - the waiting area is clean and has drinks & snacks I couldn't be more pleased. Thank you Team Audi! Diane Tarbell More
by audi
Employees Worked With
Joe Sackson
January 29, 2016
Q5 for wife Great professional & knowledgeable experience. I bought the car on the spot and was able to drive it off the lot same day. He even bought me lunch - Great professional & knowledgeable experience. I bought the car on the spot and was able to drive it off the lot same day. He even bought me lunch - best experience. Thanks Ross! More
by Nygiants212
Employees Worked With
Ross Lubell
January 28, 2016
Great service! Joe Sackson is THE guy to ask for when servicing your car. He is meticulous, personable, patient and knowledgeable on all types of problems. He goes a Joe Sackson is THE guy to ask for when servicing your car. He is meticulous, personable, patient and knowledgeable on all types of problems. He goes above and beyond for you. All staff members (including Joanna Bell) are helpful and friendly. More
by Rooster.1969
Employees Worked With
Joseph Sackson
January 23, 2016
Fantastic! Ross Lubell was the best salesperson ever Ross was forthright, knowledgeable and attentive and made our buying experience truly pleasurable.During the test drive he gave sufficient time to bot Ross was forthright, knowledgeable and attentive and made our buying experience truly pleasurable.During the test drive he gave sufficient time to both of us. We have been buying cars for many decades and do not recall a better experience. More
by Scully
Employees Worked With
Jeffrey Lower, Ross Lubell
January 20, 2016
Joseph Sackson did a great job! Joe Sackson did a great job getting me in and out fast, with everything done on time and no surprises. Always great service at Classic is why I have Joe Sackson did a great job getting me in and out fast, with everything done on time and no surprises. Always great service at Classic is why I have bought 7 Audis from your dealership!! Mark Kleinman More
by audiguy
Employees Worked With
Joseph Sackson
January 19, 2016
Service for Audi A3 Joanna Bell continues in the Classic tradition of providing excellent, thoughtful service, always going beyond what is promised. She is professional, Joanna Bell continues in the Classic tradition of providing excellent, thoughtful service, always going beyond what is promised. She is professional, knowledgeable and efficient and greets you with a smile! There is a reason I keep coming back to Classic. I've bought five Audis from this dealership primarily because the aftercare its so excellent. They have never failed me and make the experience of owning an Audi a pleasure. In my most recent visit, Joanna made sure to get my car through the service and recall check as quickly as possible so I could get away quickly. I hadn't requested a loaner and the anticipated wait time was 3 hours. I was out in an hour and a half. Couldn't have asked for more. Thank you! Linda Field More
by lfield173
Employees Worked With
Joanna Bell Service Representative
January 17, 2016
Dependable service! After giving Joe incorrect information on the problems of my Audi he went ahead and ascertained the real problems, and called me to discuss the soluti After giving Joe incorrect information on the problems of my Audi he went ahead and ascertained the real problems, and called me to discuss the solutions. It's nice to deal with a competent dealership and intelligent people! More
by Calling cards 64
Employees Worked With
Joseph Sackson.
January 12, 2016
Good experience Clive Perkins was my excellent sales person. He was very patient, courteous and helpful in finding me the car I wanted with features and colors and al Clive Perkins was my excellent sales person. He was very patient, courteous and helpful in finding me the car I wanted with features and colors and all that. I admired that he was not pushy or aggressive. Negotiating the price was easy. However what truly stood out for me was how he handled a problem that I had with the car that I had in the first week itself. Rather than pawning me off to the service department, he actually came himself picked up my car, made sure the service department handled it as a priority item. I wished Audi had better quality control but other than that Clive did an exceptional job as a sales person. Truly outstanding in this day and age.... More
by Anshu
Employees Worked With
Clive Perkins
January 07, 2016
Classic Audi - top notch Audi Dealer Alain Mimran did a superb job in finding me the Audi I wanted, at the price I was willing to pay and quickly get it ready for delivery in a short time Alain Mimran did a superb job in finding me the Audi I wanted, at the price I was willing to pay and quickly get it ready for delivery in a short time frame. Jeff (finance) also did a great job moving things along quickly. I highly recommend Classic Audi to anyone looking. More
by kmpark
Employees Worked With
Alain Mimran, Jeffrey Lower
