Audi Natick

My overall experience was exceptionally pleasant. My sales person Jorge Paiola was very knowledgeable and helpful. Jorge had great follow up about the registration and inspection as well as being i My sales person Jorge Paiola was very knowledgeable and helpful. Jorge had great follow up about the registration and inspection as well as being interested in my experience with the dealership. He was great The Business Manager Su Dong was equally impressive. Again very knowledgeable, she laid out all my options and we walked through them in a non pushy way. She made suggestions and answered any question I had. She was outstanding. I had my 21 year old daughter with me and even though she sat in the lobby on her phone both Jorge and Su went to talk to her at different points of the visit. Those two exemplify the values of a family owned business and I will come back because of them when my wife needs a vehicle. More

Very pleasant dealership to work with. They wanted to work with me and provided me with a fair price for my trade in and was very attentive to my questions and concerns. There was no pre They wanted to work with me and provided me with a fair price for my trade in and was very attentive to my questions and concerns. There was no pressure to buy any add on products. I would recommend that you reach out to Stephanie Bagu and Darin Czuchra is you want to purchase an Audi. More

This was my second lease deal on a new A4. Overall a very positive experience. Saleswoman Stephanie was very pleasant and easy to deal with. I was satisfied with the final deal, and am very pl Overall a very positive experience. Saleswoman Stephanie was very pleasant and easy to deal with. I was satisfied with the final deal, and am very pleased with the new car. A few constructive criticisms: I was kept waiting at the dealership quite a long time on several occasions while making the deal and picking up the car. They were a bit opaque about explaining the rationale and economics of various proposals. I had to press for details. It took a few days longer than expected for the car to arrive at the dealership, and I had to return a second time to get the inspection sticker. But, I would definitely recommend them and go back again. More

Buying a car from Audi Natick was a great experience from start to finish. Zak in particular was great to work with. He was very informative and listened very well. start to finish. Zak in particular was great to work with. He was very informative and listened very well. More

Went there to purchase a used car. Set up the deal before I got there to save time since it was an hour away. When I got there, they raise the price up by $2000 and told me the repres Set up the deal before I got there to save time since it was an hour away. When I got there, they raise the price up by $2000 and told me the representative I was working with didn’t have the authority to make a deal. Ended up wasting nearly 3 hours there and kept getting contradictory and incorrect information. We finally walked out. Buyer beware, it’s a shame to have this kind of lack of integrity, representing such an awesome car company. More

My husband and I just bought a new car and the process was seamless! The salesman, Brendon Walsh, and tech help Brandon DeSilva were amazing at making sure we were informed and happy with our purchase. was seamless! The salesman, Brendon Walsh, and tech help Brandon DeSilva were amazing at making sure we were informed and happy with our purchase. I would highly recommend these gentleman to help make car buying enjoyable . We are very happy with our new vehicle. They even delivered it to my home! WOW!!! More

I had an amazing experience getting my new Audi My salesperson Kevin was awesome. He was professional, knowledgeable, and very attentive with my needs. Upon delivery yesterday the tech person Andrew w salesperson Kevin was awesome. He was professional, knowledgeable, and very attentive with my needs. Upon delivery yesterday the tech person Andrew was patient and knowledgeable My F and I person Tegan was nothing short of impressive. She took the time to explain all my options. The sales manager Scott was appreciative of my business. I had been to another Audi dealer and understand why Audi Natick is in the elite of dealerships. If you are looking for an Audi save yourself time and aggravation and call Kevin today. You will thank me later. More

Brought my car in three times to address the check engine light. I paid thousands of dollars as the result of those repair visits only to have the light come on again. It turned out that I had a mouse nest c light. I paid thousands of dollars as the result of those repair visits only to have the light come on again. It turned out that I had a mouse nest causing the problem. Audi Natick refused to refund any money for the unnecessary repairs that did not fix the problem. I do not recommend. More

Dan and Josh were great. The were very patient, engaged and both went the extra mile to see us drive away in the car we wanted. Both were very transparent and open from the The were very patient, engaged and both went the extra mile to see us drive away in the car we wanted. Both were very transparent and open from the beginning. These guys aren't just the MVP's, they're the ones they name the MVP trophy after.... Legends More

Great service. Prices high compared to other auto service companies. Could have had oil change/brakes for much less Prices high compared to other auto service companies. Could have had oil change/brakes for much less More