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Audi Natick
Natick, MA
912 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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912 Reviews of Audi Natick
March 12, 2026
My experience at this dealership was extremely disappointing and lacked transparency from start to finish. When I arrived for my appointment, the receptionist barely acknowledged me and seemed ann disappointing and lacked transparency from start to finish. When I arrived for my appointment, the receptionist barely acknowledged me and seemed annoyed I was there. Thankfully another staff member eventually helped me. I worked with Stephanie, but throughout the process the numbers were never clearly explained. I repeatedly stated that I was not comfortable proceeding until I could review the full breakdown before signing anything or putting money down. Despite this, there was pressure to move forward and even an attempt to have my husband complete paperwork without me present when he was only there to sign documents related to my current vehicle. When the manager, Bryan, spoke with us, he was dismissive and simply said if we weren’t purchasing the car they would refund the deposit and “cut ties.” While they did agree to refund the deposit, the entire experience felt unprofessional, disorganized, and not transparent. More
by bdube1
Employees Worked With
Stephanie and Bryan
March 02, 2026
By far the best car buying experience I have ever had ! Brian, Peter and Anthony (sales)were the most effective team to help reach our goal . Brian definitely has the customer service and management experi Brian, Peter and Anthony (sales)were the most effective team to help reach our goal . Brian definitely has the customer service and management experience mastered . I will absolutely come here again and again ! Awesome people who genuinely care …. More
by ccavan07
Employees Worked With
Brian Lee, Peter, Anthony
March 02, 2026
Linda always brings a really great attitude to the services I have with her for my Audi S5. She really tried to help you as much as possible and you can tell she really cares about each and everything services I have with her for my Audi S5. She really tried to help you as much as possible and you can tell she really cares about each and everything you bring to her attention. I have been bringing my 2015 Audi S5 for many years here and over 120k miles of ownership of the vehicle and the service team is excellent. From the managerial staff to the advisors - Ross and Linda whom I have worked the most with there are all great. Thanks for the great service and appreciate keeping my car in great working and reliable order over the years. More
by Lukeg1995
Employees Worked With
Parker Cavenaugh, Ali Hussein, Ross Kowalik, Linda Offerman
February 21, 2026
No pressure sales environment with well informed employees who offered great comparisons for new or used options. Equally important very well run service with topnotch service. employees who offered great comparisons for new or used options. Equally important very well run service with topnotch service. More
by JMH
Employees Worked With
Ben - five stars
February 06, 2026
I am extremely happy with the dealership in Natick. Their service was prompt. Their consideration for their customer was outstanding and Dan was amazing to help me and my family with a car. Their service was prompt. Their consideration for their customer was outstanding and Dan was amazing to help me and my family with a car. More
by Mrsbcapecod
Employees Worked With
Dan Griffin
January 29, 2026
Making the appointment, getting a loaner car, good communication and a clear report about what was done—that was a good experience for me and my Audi A4! communication and a clear report about what was done—that was a good experience for me and my Audi A4! More
by rose.gloria
Employees Worked With
Ali Hussein
January 26, 2026
Dealership has a large inventory, very easy to schedule appointment. I highly recommend Zak Kornbliet, he was knowledgeable, professional making for a very positive sales experience. appointment. I highly recommend Zak Kornbliet, he was knowledgeable, professional making for a very positive sales experience. More
by maura_mcgovern
Employees Worked With
Zak Kornbliet
