Audi Natick

I highly recommend Bernardi Audi for service. I bought my car from them about a year ago and have gone there for scheduled maintenance. They are very professional, friendly, and a real pleasure to deal with car from them about a year ago and have gone there for scheduled maintenance. They are very professional, friendly, and a real pleasure to deal with. If you have to wait for service, the waiting area is very comfortable. Also, the little extras like the complimentary car washes, and not so little (free inspection sticker) are awesome. All in all, a great experience. More

OVERALL: A+. I've bought several cars so far, and each time I felt lied to, cheated, or abused in some way because I'm a woman buying a car. With Chris Collotta, I experienced the exact opposite. Chris time I felt lied to, cheated, or abused in some way because I'm a woman buying a car. With Chris Collotta, I experienced the exact opposite. Chris was exceedingly polite, and very helpful. I wasn't pressured, and was given "star" treatment. Throughout the process (which took several days), I received continous updates and status phone calls, which I found to be very helpful. After I bought the car, he took me on a thorough tour of the car and even programmed my favorite station in for me on the radio. Just a nice little perk. The thing that surprised me most was the thoughtful hand-written thank you note I received when I got home. I am very pleased and when my lease is up, I'll be back. I recommend Chris and Bernardi Audi highly. More

I have had this car for 6 years and bought it new from Bernardi. It is my first experience with Bernardi or Audi. from the first i have found, Steve and every member of the team completely focused on a Bernardi. It is my first experience with Bernardi or Audi. from the first i have found, Steve and every member of the team completely focused on a great experience each and every time I come in for service. They not only care about me, but have a genuine concern that when I leave I am happy with every aspect of the experience. Their service has always been eficient and as expected. I have never been surprised and the one time that they couldn't complete their work as promised they had a beautiful loaner available for me for overnight at no charge. I have never recommended a dealer before, but I have no concerns about recommending them. More

I have done business with Bernardi Audi for many years, including purchasing cars and having cars serviced. This is one of the great auto dealers. I recently purchased an Audi A6. My salesman, Dave Hamil including purchasing cars and having cars serviced. This is one of the great auto dealers. I recently purchased an Audi A6. My salesman, Dave Hamilton was, as always, knowledgeable, flexible, competitive on pricing and overall accommodating. He helped me with my trade, provided a loaner car and delivered the car to my house. Everything that he promised to do, he did and even more. Over the years my expereience with the service department has been similarly professional. More

Fantastic experience. i visited several other Audi dealers in my area and none came close to the service, friendliness, pricing and overall experience. I have already recommended Bernardi Audi to many dealers in my area and none came close to the service, friendliness, pricing and overall experience. I have already recommended Bernardi Audi to many friends and family members.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

We are very pleased with the care and attention of both the service and sales departments where we are greeted by name. We have just purchased our 4th Audi from this dealership.Problems are addressed qui the service and sales departments where we are greeted by name. We have just purchased our 4th Audi from this dealership.Problems are addressed quickly. We always expect that the service will be done well and completely and have not been disappointed. They pay attention to the details. We have recommended Bernardi Audi and will continue to do so. More

After driving BMW for years, I decided to try out Audi for a change. The dealership was a great experience. Folks there were very friendly and customer focused. Throughout the process we did not experi for a change. The dealership was a great experience. Folks there were very friendly and customer focused. Throughout the process we did not experience any pressure. Most importantly we are pleased with the car we finally selected at a fair price. I would recommend this dealership to anyone who is interested in Audi. More

A good selection of cars to choose from and competitive pricing with other Audi dealers and competitors. Very responsive sales team that listened carefully to both the features I needed in the car and the pricing with other Audi dealers and competitors. Very responsive sales team that listened carefully to both the features I needed in the car and the eventual transaction. They delivered on all of their commitments and made the experience a pleasure. More

I could not recommend this dealership more highly. After buying my Audi here, I drive 20 miles out of my way to come back for service, even long after the warranty has expired. They are professional, court buying my Audi here, I drive 20 miles out of my way to come back for service, even long after the warranty has expired. They are professional, courteous, and helpful, and go out of their way to explain things and offer advice (which sometimes includes NOT incurring additional service charges). Steve Ross in particular has been excellent, friendly and thoroughly trust-worthy; when he's says he'll call you, he will, and when he recommends doing something, it's well worth taking his advice. Even though dealer rates are often higher, I will always come back here because I appreciate how well they take care of me and my car. More

I already owned an Audi that I had bought from another dealer when I decided to buy a new Audi. I visited several Audi dealerships in and around the Boston area. I knew exactly what car and options I wa dealer when I decided to buy a new Audi. I visited several Audi dealerships in and around the Boston area. I knew exactly what car and options I wanted. I called Bernardi before I visited. I spoke with Danilo Tonel and decided I would go in and look. When I went to Bernandi I asked for Danilo. He answered all my questions and found the right car for me. When I went to pick up my new car, the car was sparkling. Danilo showed us all of the new features in our Audi. I drove away a happy customer. I will definitely recommend Bernardi and Danilo Tonel to my friends and family. I look forward to dealing with the service department at Bernardi when the time comes for service, too. More