Audi Natick

Overall, I had an excellent experience with Bernardi Audi. Dan was extremely knowledgable and friendly right from the get-go. I felt comfortable and confident leaving my car to be serviced at Bernardi Audi. Dan was extremely knowledgable and friendly right from the get-go. I felt comfortable and confident leaving my car to be serviced at Bernardi because of his customer service. He constantly checked in and updated me while my car was being serviced and that is much appreciated! More

We purchased a Q5 this week. We came in on day 1 to test drive. There was no pressure we test drove and left, no discussion of sale which was good as we still had to get to 3 other dealerships to test driv drive. There was no pressure we test drove and left, no discussion of sale which was good as we still had to get to 3 other dealerships to test drive Q5 competators. The Q5 my wife test drove was not the trim we wanted but gave us the idea of how the Q5 would drive. 2 days later the trim we wanted came in and Kevin drove it 1/2 hour to my office for me to drive. The dealership was very patient as my family decided which car to trade in, how much to put down, and they even beat our bank's loan rate by 0.21%. The dealership then worked to ensure the Q5 was ready for our special Valentines Day date. This is the lowest key, and easiest car purchase every made which I was not expecting due to the demand for the Q5. I am eagerly awaiting seeing the service department match the sales department. More

I had an excellent experience at Bernardi Audi in Natick and everyone I came in contact with was professional and courteous. When I visited the dealership I had not yet decided to purchase an Audi and Diego and everyone I came in contact with was professional and courteous. When I visited the dealership I had not yet decided to purchase an Audi and Diego and Steve were ready to work with me within my budget and make a very fair deal which made the whole process simple and easy. I would highly recommend this dealership to others. More

On a Sunday pm, I called 5 Mass Audi dealerships to negotiate over the phone. Bernardi gave a competitive offer right away that nobody else could beat. Every other dealership wanted me to come in. A negotiate over the phone. Bernardi gave a competitive offer right away that nobody else could beat. Every other dealership wanted me to come in. A fair price is a fair price. Dealerships should offer their best shot right away and if it's fair and competitive then they will earn the business. This is exactly what Bernardi did. The only other offer I received on the phone from a dealership in Norwood didn't even come close. When I told them what Bernardi would offer, they told me they didn't want to lose me on price. In this economy, price is extremely important. Time is equally important. Bernardi has it right. I was so impressed that I wrote a letter to the owner of Bernardi Auto Group. This is something that I never do but I wanted him to be aware of the professional and friendly team of people he had working for him and that he should be proud of that. Thank you Bernardi Audi! More

Just wanted to share a quick recap of a recent visit to the showroom at Bernardi Audi. We had a great experience learning more about the q5. They were so accommodating about letting us take it for a ride the showroom at Bernardi Audi. We had a great experience learning more about the q5. They were so accommodating about letting us take it for a ride and sharing some more info about this model. Dan was so nice to deal with. He explained the different options clearly and concisely without trying to overwhelm us. While it was only our first visit there, he paid undivided attention to us and made us feel welcome. We look forward to becoming a Bernardi Audi customer in the near future. More

Both my wife and I are impressed with the service and attention we received at Bernardi Audi in Natick. We came in looking for a Q7 or a Q5 but decided we needed the Q7 for the extra room. However, we attention we received at Bernardi Audi in Natick. We came in looking for a Q7 or a Q5 but decided we needed the Q7 for the extra room. However, we only would buy a clean diesel car of that size. Unfortunately, Bernardi did not have any diesel Q7 in stock, so they found us one in PA. It was worth the wait. Bobby, thanks to you and your team for the extra effort in finding us a diesel Q7! More

I was able to read road and tracks how to buy a new car taken from the experts point of view, ie. the salesman. The experience was straight from the script. Thoughtful and accommodative in every way I expe taken from the experts point of view, ie. the salesman. The experience was straight from the script. Thoughtful and accommodative in every way I experience probably the most relaxed sales pitch in my thirty years of buying cars. Without asking I was able to test drive for the first time the real life roads condition and length of time needed to judge the true driving characteristics of the vehicle I was interested in buying. The follow up conversations and the sales process were a breeze and the rest is history , I am a happy customer. More

This past weekend my wife and I paid a visit to Bernardi to lease a new 2010 Audi A4 P+. The entire experience from the test drive to the final signing of the paperwork for the car was a warm and welcoming to lease a new 2010 Audi A4 P+. The entire experience from the test drive to the final signing of the paperwork for the car was a warm and welcoming experience. Whether it was Diego's thorough knowledge of the product or the helpfulness of Steven (the sales manager) everyone involved in the process was a joy to work with. If you are seriously looking to work with an experienced, well qualified dealership that does not put presure on its customers look no further. I cannot wait to pick up my car later this week when it is ready for delivery. More

I purchased my car at Bernardi in 2005. Ever since, the car has been serviced there. Not once has there been anything but positive experiences for me. It started with the sales dept. and has continued for car has been serviced there. Not once has there been anything but positive experiences for me. It started with the sales dept. and has continued for 4.5 years with the service dept. Steve Ross has been great and is attentive to all my needs and requests. I have been completely satisfied with the car and the dealer and have every intention of buying my next car at Bernardi. More

Just had my 25k service in the middle of New England winter. They did everything that was needed, updated 2 auto recall issues, and cleaned the car to a fare-thee-well. This is my second Bernardi Audi T winter. They did everything that was needed, updated 2 auto recall issues, and cleaned the car to a fare-thee-well. This is my second Bernardi Audi TT, and I'll probably be back for a 3rd. Both the sales experience and the continuing quality service impress me. More