Audi Natick

85000 service Prompt service. Friendly and thorough check on all of my A6 systems. They took extra time and care as the car was being prepared for a 2,000 mile trip Prompt service. Friendly and thorough check on all of my A6 systems. They took extra time and care as the car was being prepared for a 2,000 mile trip. Thanks Audi Natick. More

Excellent Service Dept - Great Experience -Again Last Sunday night, I scheduled an oil change, on line, for Tuesday AM. Monday, a cust. serv. rep. called me to confirm appointment, and I was i Last Sunday night, I scheduled an oil change, on line, for Tuesday AM. Monday, a cust. serv. rep. called me to confirm appointment, and I was in the door first thing Tues. Prompt, efficient serv. reps at the front desk, my car serviced, washed and ready almost to the minute I was told when I walked in. By the way, the "wait" for the service was painless: upstairs from service, fun "new car shopping" in the most beautiful showroom, and terrific coffee and snacks. It wasn't "just an oil change" - the car was gone over in detail, and was beautiful to look at and drive when done - no charge for the multi-point inspection or car wash. Audi of Natick is Highly recommended - More

Tire problem and oil change Service is always excellent. I was Promptly and courteously greeted and the service rep was very knowledgeable. communication was timely and thoroug Service is always excellent. I was Promptly and courteously greeted and the service rep was very knowledgeable. communication was timely and thorough. They honored service discount from other dealer. More

mechanical service and follow through From a high performance car enthusiast's perspective, I have found their diagnosis and repair follow through to be excellent. The staff has consistent From a high performance car enthusiast's perspective, I have found their diagnosis and repair follow through to be excellent. The staff has consistently gone far above and beyond to provide excellent repairs on small and large problems. More

One more good experience My last three cars have been Audi A6s, each one serviced at Audi Natick. In the 12 years that I have been a customer, the service department has neve My last three cars have been Audi A6s, each one serviced at Audi Natick. In the 12 years that I have been a customer, the service department has never failed to deliver excellent service. They always offer a loaner, the work is done on time, and the service people are incredibly helpful. More

Awesome Jon-Eric Flem is the man! Visit was flawless from beginning to end. Highly recommend!Thanks for everything and keep up the good work. I will be back Jon-Eric Flem is the man! Visit was flawless from beginning to end. Highly recommend!Thanks for everything and keep up the good work. I will be back More

Great service dept Always friendly and detailed...walk you through what services "need" to be done versus "recommended". They always follow up in a timely manner and wo Always friendly and detailed...walk you through what services "need" to be done versus "recommended". They always follow up in a timely manner and work with their clients schedule. More

Vehicle detailing I do not own an Audi, but instead had my vehicle detailed by Audi of Natick. The intake of my car that morning was professional and smooth thanks to I do not own an Audi, but instead had my vehicle detailed by Audi of Natick. The intake of my car that morning was professional and smooth thanks to Ryan Dery - including the offer of a loaner vehicle for the day. I enjoyed the use of the Audi A6 loaner and was impressed by both the quality of the vehicle and the fact that Ryan was willing to offer the use of one of their cars for my convenience, despite the fact I was not an Audi owner. I had a positive experience and would definitely return for follow-up detailing of my current vehicle. I would also consider an Audi in the future. More

Good follow-up We had a not so good experience the first time when we came into this dealership. One of the employees (Customer Sales Specialist - John) treated us We had a not so good experience the first time when we came into this dealership. One of the employees (Customer Sales Specialist - John) treated us with disrespect and rudeness. But the next day Seth Marshall their manager followed up and resolved the issue in a timely manner. Except John I believe everyone did their job and helped us out with this purchase. If you have any problems, just talk to the manager and they are usually good in resolving issues. More

Stress Free Buying Experience Have purchased multiple vehicles from Audi Natick over the years. They're as just passionate about these cars as their customers. Very professional te Have purchased multiple vehicles from Audi Natick over the years. They're as just passionate about these cars as their customers. Very professional team, stress free customer experience More