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Audi Natick
Natick, MA
852 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 852 reviews
March 22, 2017
recent service No matter what these folks never disappoint, always ready early and everything is done efficiently. Great loaner car as well. I highly recommend Natic No matter what these folks never disappoint, always ready early and everything is done efficiently. Great loaner car as well. I highly recommend Natick Audi. More
by slick
Employees Worked With
Parker Cavanaugh
March 19, 2017
Perfect service visit. My recent visit with Natick Audi was because of a recall As on other scheduled appointments with this dealer it was perfect, On time, friendly, prof My recent visit with Natick Audi was because of a recall As on other scheduled appointments with this dealer it was perfect, On time, friendly, professional and pleasant wait. I am always very pleased with the service at Audi, and the best part is when the car is returned to me it is so clean and sparkling, it looks like a brand new auto. More
by Janet Moodie
Employees Worked With
not sure who actually met me first, but was great., Ryan Dery
March 19, 2017
excellent experience this visit I had indicated I needed the service to be done by a certain time, and it was completed even earlier. I have to say this has not always been my experi I had indicated I needed the service to be done by a certain time, and it was completed even earlier. I have to say this has not always been my experience at Audi Natick, so I was especially impressed this time. The person I dealt with (his name was Ross, I think) was courteous and responsive. Over all, high praise for this visit. More
by edg
Employees Worked With
?Ross
March 17, 2017
Great service Always have great communication. Michael Shalhoub was great and quick with the important details. The appointment and timing were perfect. To have som Always have great communication. Michael Shalhoub was great and quick with the important details. The appointment and timing were perfect. To have someone in a service department to call when ready was key for me. More
by pmercier36
Employees Worked With
Michael Shalhoub
March 16, 2017
Excellent service. Comfortable facility. Audi Natick has top notch customer service. They are efficient. The facility is comfortable if you choose to wait for your car. If you book in adva Audi Natick has top notch customer service. They are efficient. The facility is comfortable if you choose to wait for your car. If you book in advance, you can get a loaner car. Audi Natick was recommended to me by a friend and I would follow the trend by recommending them to others. More
by lksanders
Employees Worked With
Benjamin Bonzey
March 08, 2017
4 new tires installed etc As always the service was great. Everyone is very attentive . However, I had requested my MA inspection sticker both when I made the appt and again As always the service was great. Everyone is very attentive . However, I had requested my MA inspection sticker both when I made the appt and again when I dropped off the car.Not until I got in my car the next day did I realize it had not been done. I called and was told I could come in any time . I did not want to make another trip to Natick so I went to a local station in Sudbury. Otherwise everything was your usual good service. Thanks More
by vermont
Employees Worked With
Ross
March 01, 2017
Excellent staff. Parker helped me and he was very helpful. Great place to go. Very easy to drop off. They're very professional. Parker helped me have my rims fixed while I was there for a 15,000 mi check up. T Great place to go. Very easy to drop off. They're very professional. Parker helped me have my rims fixed while I was there for a 15,000 mi check up. They gave me a car to use which was brand new. Excellent service center More
by Sandra8364
Employees Worked With
Ryan Dery
February 26, 2017
Love this dealer! Look forward to bringing my car in and sitting in the waiting area - very Zen. Wouldn't go anywhere else. Always prompt and courteous. Love this de Look forward to bringing my car in and sitting in the waiting area - very Zen. Wouldn't go anywhere else. Always prompt and courteous. Love this dealer! More
by Trish99
Employees Worked With
No idea
February 26, 2017
Great service Extremely helpful in dealing with customer issues. Went out of his way to solve problems. I left something in the office and he personally called to n Extremely helpful in dealing with customer issues. Went out of his way to solve problems. I left something in the office and he personally called to notify me and find a way to return it. More
by audi666
Employees Worked With
Ryan Dery
February 23, 2017
Top Notch Professional Service Experience Alex Mueller was my service representative. I was in for an oil change, and a leaky tire issue. Alex makes you feel like a special and valued customer Alex Mueller was my service representative. I was in for an oil change, and a leaky tire issue. Alex makes you feel like a special and valued customer. My A4 was ready as promised and sparkling clean too. I highly recommend Alex at the Audi Natick service department. More
by Iwa55
Employees Worked With
Alex Mueller
