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Audi Natick

Natick, MA

4.7
864 Reviews
Call Dealership (508) 651-0388
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549 Worcester Street

Natick, MA

01760

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864 Reviews of Audi Natick

July 09, 2025

Linda was great. Felt like family.car was ready on time and nice and clean. More

by Mlangbort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Offerman
Report | Print
Jul 10, 2025 -

Audi Natick responded

Here's to five stars and a smooth ride! Thank you for putting your trust in Linda and the Audi Natick team!

July 02, 2025

They let me book an appointment when they knew there was no way they were going to be able to service my vehicle on that day. And come to find out, they weren’t even sure they could work on it the next day More

by marys
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali Hussein
Report | Print
Jul 07, 2025 -

Audi Natick responded

Marys, I apologize for the inconvenience you experienced with your appointment. We strive to provide accurate scheduling and it's disappointing to hear about this mix-up. Please reach out so we can address any remaining concerns or reschedule at a more convenient time for you. Thank you, Ken Grant - Service Director - ken.grant@bernardiauto.com

June 24, 2025

Have used AudiNatick for service since 2018 and have been very happy with their care and responsiveness. Will continue to use this dealership for future repairs. More

by Jsamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Cavenaugh, Ali Hussein, Linda Offerman
Report | Print
Jun 24, 2025 -

Audi Natick responded

Thank you for your continued trust in Audi Natick! We're happy to hear that you've been satisfied with our service and look forward to assisting you with future repairs. Safe driving!

June 23, 2025

Ross in service is terrific. Good communicator and very focused on the customer. Good job Ross!! More

by Cjlawton6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Kowalik
Report | Print
Jun 24, 2025 -

Audi Natick responded

We are thrilled that you had such a positive experience working with Ross! Thank you for choosing Audi Natick and for stopping by to leave a review. Drive safely until we see you again!

June 11, 2025

Prompt, courteous and attentive high quality service have always been my experience here. It does not get any better than this! More

by Jht13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Linda Offerman
Report | Print
Jun 12, 2025 -

Audi Natick responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Audi Natick consistently provides prompt and attentive service. We look forward to continuing this level of care in the future!

June 11, 2025

Seamless experience and excellent service. Was at Audi Natick for scheduled maintenance. Ben is the best More

by SinhaP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Jun 12, 2025 -

Audi Natick responded

We're delighted to hear that your scheduled maintenance visit was seamless and the service at Audi Natick met your expectations. Ben will be thrilled to know he made such a positive impact!

June 11, 2025

Linda and the service department at Natick Audi took care of my 2026 A4 Quattro’s issues professionally and efficiently. Nice to get a video inspection before authorizing any work needed. More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Offerman
Report | Print
Jun 12, 2025 -

Audi Natick responded

Steven, we're delighted to hear that Linda and the service team at Audi Natick provided you with a professional and efficient experience. Thanks for highlighting our video inspection process!

June 11, 2025

Quick and diligent. work Very responsive, friendly Complementary multipoint inspection Video review is also included More

by Leo__alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Jun 12, 2025 -

Audi Natick responded

Leo, we're delighted to hear you appreciated the quick and diligent service at Audi Natick. It's great that our team could provide a comprehensive experience with the video review and multipoint inspection!

June 11, 2025

Audi Natick service is thorough, courteous, they communicate to the customer in a timely manner and their expert mechanics offer you every detail you need to know when they diagnose your car. More

by stermyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teanna, Ross Kowalik
Report | Print
Jun 12, 2025 -

Audi Natick responded

Stermyn, we're delighted to hear that our team at Audi Natick provided you with thorough and courteous service. Thank you for highlighting the communication and expertise of our mechanics!

May 30, 2025

Cordial, professional, able to look for solutions , assess for other issues, prompt service and got my discount as emailed More

by josefaetorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rodrigues
Report | Print
May 30, 2025 -

Audi Natick responded

We're delighted to hear that you had a positive experience with our team at Audi Natick. It's great to know we could provide prompt service and assist with your needs. Thank you for choosing us!

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