Audi Natick
Natick, MA
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Great Service Service was comprehensive, complete, and on time. Pleasant team who addressed all questions in a competent fashion. Waiting room had internet access, Service was comprehensive, complete, and on time. Pleasant team who addressed all questions in a competent fashion. Waiting room had internet access, so we were able to be productive during our visit More
Love this dealer! I wouldn't take my Audi anywhere else! The showroom and waiting room area is wonderful. I could hang out in there all day. I will buy my next car I wouldn't take my Audi anywhere else! The showroom and waiting room area is wonderful. I could hang out in there all day. I will buy my next car here for sure. More
Best Dealer Experience Hands Down I have purchased two CPO vehicles here, after really only planning to buy one. They are great - no BS, no pressure, always professional, very real pe I have purchased two CPO vehicles here, after really only planning to buy one. They are great - no BS, no pressure, always professional, very real people. Very fair prices, they stand behind their products. Service department guys are awesome. I can't recommend Audi Natick enough. More
Best Service Ever Received by an Audi Site/Dealership I recently moved to the area and chose this dealership based on its rating. I was not disappointed! They provided the standard mileage service interva I recently moved to the area and chose this dealership based on its rating. I was not disappointed! They provided the standard mileage service interval but also listened carefully to what I had to say and looked into some minor problems I was experiencing. Everything was working well when I picked up my car. A special thanks goes to my service representative- Alex who did an excellent and very professional job As my service advisor! More
A+, Fantastic Service Parker Cavanaugh was my service rep. He took care of ensuring every detail I raised during my first service visit at Audi Natick was taken care of. Un Parker Cavanaugh was my service rep. He took care of ensuring every detail I raised during my first service visit at Audi Natick was taken care of. Unlike some terrible experiences I've had at other dealerships, Peter was great with being proactive and communicative, keeping me updated on the service progress of my vehicle. I look forward to bringing back my vehicle for service at Audi Natick. More
On the ball! Parker Cavanaugh at the front desk is outstanding. My A4 sounded a bit loud. Your service department said the noise was coming from a front right whe Parker Cavanaugh at the front desk is outstanding. My A4 sounded a bit loud. Your service department said the noise was coming from a front right wheel bearing which they replaced. The car is driving perfectly now. More
A customer for the last 12 years I've been coming to this dealership for the last 12 years across 4 Audis and the service has always been top notch. From the service advisors to the I've been coming to this dealership for the last 12 years across 4 Audis and the service has always been top notch. From the service advisors to the timeliness and cleanliness, I would recommend Bernardi Audi to anyone looking to buy, lease or service their car. More
Best service I always get Best team from Audi Natick service center, My Q5 was handled with utmost care, staff was excellent asking about my experience and issues if any. Best team from Audi Natick service center, My Q5 was handled with utmost care, staff was excellent asking about my experience and issues if any. More
Service on warranty items & trouble shoot noise in the roof. Great effort & communication by Ryan & the service tech - excellent results. Service Dpt staff are excellent all around. I received 3 phone calls and Great effort & communication by Ryan & the service tech - excellent results. Service Dpt staff are excellent all around. I received 3 phone calls and a road test to confirm correction of the roof rack issue. Excellent work! More
The service at Audi of Natick is world class I've purchased 4 cars at Audi of Natick and the service is big part of the reason why. While I never enjoy needing to take a car in for service, Audi I've purchased 4 cars at Audi of Natick and the service is big part of the reason why. While I never enjoy needing to take a car in for service, Audi of Natick always makes the process as easy and pleasant as possible. More