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Audi Natick

Natick, MA

4.7
852 Reviews

549 Worcester Street

Natick, MA

01760

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Showing 852 reviews

August 02, 2023

Exceptional service and communication from start to finish—from setting up appointment with Ross, follow up confirmation from Amber, service check-in, loaner coordination, tech video and service, and c More

by MARGARETSIMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech, loaner delivery gentleman and service dept rep when picking up after service
August 02, 2023

Service was great and believe all was fixed while I waited. Tony Hu continued to check in with service and me during the process. More

by Dorry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hu
August 02, 2023

Audi Natick Service is easy fast and efficient. Makes the astronomical bill less painful almost More

by dra4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Hussein, Ross Kowalik, Linda Offerman
August 02, 2023

They made everything easy and were a pleasure to work with. I don't have anything to add More

by ERINMAURO0
Recommend Dealer
Yes
Employees Worked With
Owen Foster, Owen Foster
August 01, 2023

Like usual Ross Kowalik did an excellent job. I’m always happy when I get Ross as my service rep! More

by BILLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Kowalik
August 01, 2023

I had a great experience with Audi Natick. Dan Griffin met with me and was very knowledgeable and easy to work with. Very responsive to all my inquiries and made the car buying experience se More

by csully88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Forgot his name but the employee who helped me with paper work was great and very easy going. , Dan Griffin
August 01, 2023

I had a great experience with Audi Natick. Dan Griffin met with me and was very knowledgeable and easy to work with. Very responsive to all my inquiries and made the car buying experience se More

by csully88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Forgot his name but the employee who helped me with paper work was great and very easy going. , Dan Griffin
August 01, 2023

Efficient, friendly, thorough, quality workmanship, inadequate loaner pool, waiting area convenient, pleasant, comfortable. I would recommend if asked. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Cavenaugh, Ross Kowalik
July 31, 2023

Great experience and a smooth buy. The ordering process was simple and straightforward. Owen gave updates from order placing to final delivery. Like it. More

by Zi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen Foster
July 30, 2023

Very nice and responsive to calls and emails. Great to work with! Took time to show my husband and I all the bells and whistles in the Audi the day of pick up. More

by jbesnoff
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Lehtomaki
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