Audi Natick

Great experience. They went above and beyond posting a video from technician showing what he fixed, and a view of undercarriage They went above and beyond posting a video from technician showing what he fixed, and a view of undercarriage More

The one piece of feedback I would give you is on the " Business Office" part of the transaction. On the day I purchased the car, the office was backed up - so I made an appointment to come back in. I wa Business Office" part of the transaction. On the day I purchased the car, the office was backed up - so I made an appointment to come back in. I was kept waiting 30 minutes and then a young man tried to sell me a number of warranties which i was totally unprepared for. if I had the information a head of time - I might have purchased some things. It was unrealistic to expect me to make decisions with such little time to consider. While I was there the printer ran out of ink - and everything just took a long time. It was not the kind of client service I would expect from Audi. More

Could not be happier with my experience at Audi Natick! Dan was amazing and provided excellent service from the minute I arrived to the day I picked up my car. Dan was amazing and provided excellent service from the minute I arrived to the day I picked up my car. More

I have been a customer of Audi Natick for several years and I am always impressed with the efficient and thoughtful service experience. They are the best! and I am always impressed with the efficient and thoughtful service experience. They are the best! More

Great service, communication, professionalism. Email and text updates, overall very satisfied with Audi Natick. Thanks. Email and text updates, overall very satisfied with Audi Natick. Thanks. More

Service and communications from the sales team were great, so the process of leasing a car was smooth and efficient. great, so the process of leasing a car was smooth and efficient. More

Everyone was very attentive and helpful. I spent hours there and was very comfortable in the waiting room. Good coffee machine! I spent hours there and was very comfortable in the waiting room. Good coffee machine! More

Nice facility, nice people. Service is first rate. I would not consider going to another dealership. Service is first rate. I would not consider going to another dealership. More

Really hard to tell good from bad. Who knows how they did? Fixed rate for a 40,000 mile service of $1600 is absurd. Who knows how they did? Fixed rate for a 40,000 mile service of $1600 is absurd. More

Jorge Paiola made the process very easy. He was patient, communicative, and listened to what I was looking for in a new car. From start to finish, he kept me updated and was available to an He was patient, communicative, and listened to what I was looking for in a new car. From start to finish, he kept me updated and was available to answer any questions. More