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Audi Natick

Natick, MA

4.7
850 Reviews

549 Worcester Street

Natick, MA

01760

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Showing 850 reviews

August 07, 2023

Could not be happier with my experience at Audi Natick! Dan was amazing and provided excellent service from the minute I arrived to the day I picked up my car. More

by leah.walsh14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Griffin
August 06, 2023

I have been a customer of Audi Natick for several years and I am always impressed with the efficient and thoughtful service experience. They are the best! More

by SMCNALLY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Offerman
August 06, 2023

Great service, communication, professionalism. Email and text updates, overall very satisfied with Audi Natick. Thanks. More

by Chris Dioguardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Quirk, Ross Kowalik
August 06, 2023

Service and communications from the sales team were great, so the process of leasing a car was smooth and efficient. More

by donnakhazard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek DeSimone, Joey Lehtomaki
August 05, 2023

Everyone was very attentive and helpful. I spent hours there and was very comfortable in the waiting room. Good coffee machine! More

by trsurfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wunna Zeya, Linda Offerman
August 05, 2023

Nice facility, nice people. Service is first rate. I would not consider going to another dealership. More

by TSHASTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz (receptionist) and Chuck (usually the first guy you see when you arrive for service). First rate people., Wunna Zeya, Parker Cavenaugh, Ross Kowalik
August 04, 2023

Really hard to tell good from bad. Who knows how they did? Fixed rate for a 40,000 mile service of $1600 is absurd. More

by BRIENTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali Hussein
August 03, 2023

Jorge Paiola made the process very easy. He was patient, communicative, and listened to what I was looking for in a new car. From start to finish, he kept me updated and was available to an More

by mminerd74
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorge Paiola
August 02, 2023

Exceptional service and communication from start to finish—from setting up appointment with Ross, follow up confirmation from Amber, service check-in, loaner coordination, tech video and service, and c More

by MARGARETSIMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech, loaner delivery gentleman and service dept rep when picking up after service
August 02, 2023

Service was great and believe all was fixed while I waited. Tony Hu continued to check in with service and me during the process. More

by Dorry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hu
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