Audi Natick
Natick, MA
Filter Reviews by Keyword
By Type
Showing 850 reviews
One can always depend upon the service, being attentive and professional at AudiNatick. From the moment you arrive, where you are greeted immediately, to the moment you pick up your car, which has been bea and professional at AudiNatick. From the moment you arrive, where you are greeted immediately, to the moment you pick up your car, which has been beautifully serviced, you and your car have been treated perfectly. More
Scott Pann (sales mngr) has refused to give me the applicable rebates and discounts that we agreed and spoke in depth of also, I have in writing by my sales rep Joey, stating his management team would applicable rebates and discounts that we agreed and spoke in depth of also, I have in writing by my sales rep Joey, stating his management team would be willing to give the whopping 3% off MSRP $68,395. Less $2,771.51. Equals $65,623.49. In addition, I am an infinity member in which Audi gives you an additional 6% discount less $3,937.41 equals $$61,686.08. In addition, Audi offering $2,500. NATIONAL rebate along with Costco $1,500. Totaling an additional $4,000. Which brings the vehicle to $57,686.08. I have already escalated this to corporate in the next step will be to CEO of North America, Daniel Weissland. The paperwork also states Bernardi, that said, I will also be escalating this to Mr. John BERNARDI. As it clearly states, Audi Natick, part of the Bernardi group. I wouldn’t mind, but they get back every Flippin rebate…. So if there is any deficit, it’s that. $2,772.51 off the original MSRP $68,395. Trust me, I’ve done all my research these are stackable and all applicable and I know all about the whole back of 2 to 3% if not more so there’s thousands of dollars on the table in addition to that less the destination fee which is $1,195. Which I didn’t even approach them of another disputed fee.. as we are all aware social media is a very powerful tool these days along with your ratings. In closing, I would expect that Audi Natick would stand by their commitment and their integrity, and do right by me.. I haven’t even touched on the service part which is a whole Nother story where they add on all those service agreements and then didn’t discuss terms with me such as 70 months over like a five year. Like I’m gonna spend $2900 on a maintenance plan and then pay 7% interest on top of that for real I asked from the gecko could I use a credit card I was going to put 8000 on each they said no 2500 max and only on one credit card but I would’ve slap the maintenance right on that but then again that’s another story for another day. More
As soon as I drove into the service area, Cesar Morales greeted me and quickly took me to his desk to begin the check in process. I waited while the work was being done on my car. He gave me a 15-minu greeted me and quickly took me to his desk to begin the check in process. I waited while the work was being done on my car. He gave me a 15-minute heads-up notification that the work was almost done. When the work was done, he quickly finished the paper work. He was polite and professional throughout the process. More