Audi Natick

Very responsive at the last minute to a tire deflation problem. The set of tires was recently purchased - six months ago - and was glad that I could be serviced quickly and was covered with an $85 deduct problem. The set of tires was recently purchased - six months ago - and was glad that I could be serviced quickly and was covered with an $85 deductible for the new tire. In addition, I appreciated the overall evaluation of the car - identifying a need to replace my rear brakes in another 2,500 miles. The video from the tech who worked on the car was also quite helpful. I am contrasting my interaction with the Audi service department to a horrific experience later in the week when my other car (a 2012 Volvo XC60 with 115,000 miles) had an engine failure (ignition coil problem) on Rte. 128. May be in the market to replace that car now…. More

Had a great experience. Domenic was easy to work with and the process was quick.. Domenic was easy to work with and the process was quick.. More

Great experience with Chris, friendly, helpful, knowledgeable. Made the painful experience of buying a car easier knowledgeable. Made the painful experience of buying a car easier More

The dealership is well designed spacious and appealing. Kevin was professional and knowledgeable. It was great interacting with him. Josh was very clear explaining all the details and helping us make the r Kevin was professional and knowledgeable. It was great interacting with him. Josh was very clear explaining all the details and helping us make the right decisions. Finally Andrew was very helpful Explaining all the Q4 features and connectivity. Overall a great experience. More

Ross is a great ambassador for the dealership. Good communication and follow up. On all our issues Good communication and follow up. On all our issues More

I was happy with my tuneup. Paula was nice and professional. She did a follow up to make sure the car was still running smoothly. Paula was nice and professional. She did a follow up to make sure the car was still running smoothly. More

Owen and Derek were very informative and professional. They made my purchase very smooth and treated well. They made my purchase very smooth and treated well. More

Great inventory, beautiful showroom. Kevin Chu made the deal easy and met all my needs. I would recommend buying a car from this dealership & Kevin! Kevin Chu made the deal easy and met all my needs. I would recommend buying a car from this dealership & Kevin! More

The service was on time and the people were knowledgeable. Thank you for the service. knowledgeable. Thank you for the service. More

6k in repairs for a 5 year old car which is worth around 25k is a crazy estimate. 25k is a crazy estimate. More