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Audi Naples - Service Center

Naples, FL

4.7
204 Reviews

204 Reviews of Audi Naples - Service Center

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August 03, 2020

Service Always professional, helpful and courteous. They always take great care of us. Waiting area is comfortable with hot coffee and cookies and the free wa More

by SMILAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Giardina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Collett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Hanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Audi Naples responded

Smilar, Thank you for taking the time to share your experience with us and allowing us to earn your business. We're glad you enjoyed your visit! We look forward to seeing you again! Best Regards, Audi Naples "Delivering the Car and the Experience!"

August 02, 2020

New battery delivered and installed in about 15 minutes! No complaints, Technicians wore gloves, quick and polite and they showed up a few minutes early. Joey was very helpful as always. Great to see you all More

by robinhillrealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOEY is phenomenal and a very good reason why I will probably buy another Audi, someday.
Aug 07, 2020 -

Audi Naples responded

Robin, Thank you for taking the time to share your experience with us and allowing us to earn your business. The safety of our clients and team are of utmost importance. We look forward to seeing you again! Best Regards, Audi Naples "Delivering the Car and the Experience!"

August 01, 2020

As always , Joey was excellent. He kept me informed at all times. He also recommended a few additional service procedures that could be done, at my option. which I did, coolant flush and brake fluidity fl More

by Bertha6862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rogers, Lauren Hoppe
Aug 07, 2020 -

Audi Naples responded

Bertha6862, Thank you for taking the time to share your experience with us and allowing us to earn your business. We're so glad to hear that you continue to enjoy working with Joey. We look forward to seeing you again! Best Regards, Audi Naples "Delivering the Car and the Experience!"

August 01, 2020

Audi Naples Always Meets Expectations When you bring your vehicle in for service it is always handled in a professional manner. Explanations are clear and concise and you always leave wit More

by jabmilan29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Audi Naples responded

Jabmilan29, Thank you for taking the time to share your experience with us and allowing us to earn your business. Joey really does know how to make your service visit a great one. We look forward to seeing you again! Best Regards, Audi Naples "Delivering the Car and the Experience!"

June 24, 2020

It's always a pleasure to work with Joey Hanitz. Service is always completed correctly and promptly. He is always very helpful and easy to deal with. More

by PETER Muh Roads
Recommend Dealer
Yes
Employees Worked With
Joey Hanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Audi Naples responded

Peter, Thank you for taking the time to share your experience with us and allowing us to earn your business. It is great to hear that you have enjoyed working with Joey! Please come see us again soon! Audi Naples "Delivering the Car and the Experience!"

June 15, 2020

OUTSTANDING SERVICE FROM JOEY HANITZ!! Joey took cARE OF my every need, including a needed loaner car. Handled everything professionally and with an exceptionally friendly attitude. You More

by winston1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Pavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Audi Naples responded

Winston, Thank you for taking the time to share your experience with us and allowing us to earn your business. It's great to hear that Joey took care of you well during your visit! Please come see us again soon! Audi Naples "Delivering the Car and the Experience!"

June 11, 2020

I always have a very positive experience at Audi Naples. Andrew Sanchez Always goes out of his way to keep me informed of the progress of my car and how long it will take to service. The service area More

by Nancysnittolo
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Audi Naples responded

Nancy, Thank you for taking the time to share your experience with us and allowing us to earn your business. It is wonderful to hear that you have continued to have a positive experience with our Service Dept! Please come see us again soon! Audi Naples "Delivering the Car and the Experience!"

June 11, 2020

Well Done Joey Hanitz has consistently taken the time to explain and keep me informed of my scheduled and non-scheduled repairs. I have highly recommended Joey More

by nuwave85
Recommend Dealer
Yes
Employees Worked With
Joey Hanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Audi Naples responded

Nuwave85, Thank you for taking the time to share your experience with us and allowing us to earn your business. We're happy to hear that Joey continues to deliver a great service experience! Please come see us again soon! Audi Naples "Delivering the Car and the Experience!"

June 11, 2020

Andrew was very courteous and professional in his guidance and help today. He was able to get me in on short notice and accommodate my schedule. Such a polite and friendly man! More

by CarolM
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Audi Naples responded

Carol M, Thank you for taking the time to share your experience with us and allowing us to earn your business. It's great to hear that Andrew was able to get your car serviced conveniently and quickly! Please come see us again soon! Audi Naples "Delivering the Car and the Experience!"

June 09, 2020

Joey Hanitz is the best service advisor ever. Always very professional and knowledgeable. I like the way he keeps me informed every step of the way. More

by Ohgeorge
Recommend Dealer
Yes
Employees Worked With
Joey Hanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Audi Naples responded

George, Thank you for taking the time to share your experience with us and allowing us to earn your business. It is great to hear that you enjoy working with Joey! Best Regards, Audi Naples "Delivering the Car and the Experience!"

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