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Audi Naples - Service Center

Naples, FL

4.7
204 Reviews

204 Reviews of Audi Naples - Service Center

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May 23, 2020

The service I receive at Audi is all good, That said Andrew is awesome to deal with , fast friendly always well organized, great place to shop More

by Bertfhubbard
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Audi Naples responded

Bert, Thank you for taking the time to share your experience with us and allowing us to earn your business. We'll be sure to pass along your kind words to Andrew! Safe travels! Best Regards, Audi Naples "Delivering the Car and the Experience!"

May 23, 2020

Best experience I have ever had buying a new car. Only to be topped by the service when I had a tire puncture my first week of ownership of my Audi A6. Andrew was attentive, kept me updated and followed up t More

by Mary
Recommend Dealer
Yes
Employees Worked With
Jeff Sawick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Marino
Jun 09, 2020 -

Audi Naples responded

Mary, Thank you for taking the time to share your experience with us and allowing us to earn your business. Congrats on your A6! It sounds like Jeff went above and beyond as he always does! Tire punctures are certainly no fun! We're glad Andrew worked quickly to get to resolved for you. Safe travels! Best Regards, Audi Naples "Delivering the Car and the Experience!"

May 22, 2020

Andrew has great people skills. Makes you feel confident and comfortable with the service you need. That’s what I received on my last visit. More

by Jhaskell
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rogers
Jun 09, 2020 -

Audi Naples responded

Jhaskell, Thank you for taking the time to share your experience with us and allowing us to earn your business. We'll be sure to pass along your kind words to Andrew! Safe travels! Best Regards, Audi Naples "Delivering the Car and the Experience!"

May 22, 2020

Fast, efficient, professional service. Always greeted with a smile and treated with respect and genuine concern for my needs. Work performed correctly and efficiently. Kept me well informed More

by DwightA3Cab
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Audi Naples responded

Dwight, Thank you for taking the time to share your experience with us and allowing us to earn your business. We'll be sure to pass along your kind words to Andrew! Safe travels! Best Regards, Audi Naples "Delivering the Car and the Experience!"

May 22, 2020

I just moved to Naples and this was my first experience with the Audi dealership here. Andrew did an excellent job of greeting me, and getting my vehicle serviced properly, thoroughly, with good communicat More

by Jim D
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Audi Naples responded

Jim, Thank you for taking the time to share your experience with us and allowing us to earn your business. Welcome to Naples! It's awesome to hear that Andrew made a great first impression and we hope the rest our your introduction to our town goes just as well! Safe travels! Best regards, Audi Naples "Delivering the Car and the Experience!"

May 21, 2020

Good Clean service Friendly atmosphere very confident of quality of service. No fuss atmosphere on a really great vehicle. probably one of the best dealerships in Naples. More

by Johnlane999
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Audi Naples responded

John, Thank you for taking the time to share your experience with us and allowing us to earn your business. We'll be sure to pass along your kind words to our Service team! Best regards, Audi Naples "Delivering the Car and the Experience!"

May 21, 2020

Excellent service, as always I have been a customer for many years. Joey Hanitz and the rest of the Audi service department are better than excellent. Joey goes above and beyond More

by davejoyce1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Audi Naples responded

Dave, Thank you for taking the time to share your experience with us and allowing us to earn your business over the years. It is wonderful to hear that Joey has gone above and beyond to deliver consistent, high quality service for you! Please come see us again soon! Audi Naples "Delivering the Car and the Experience!"

May 20, 2020

I just moved to the Estero area 3 weeks ago and my Audi A4 warning light went on. I called Naples Audi and was welcomed by Andrew. He assured me that they would take care of topping off my oil. They did a More

by JFA4Q5
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Audi Naples responded

JFA4Q5, Welcome to the area! Thank you for taking the time to share your experience with us and allowing us to earn your business. It is awesome to hear that Andrew made a great first impression on you with his prompt and courtesy service! Please come see us again soon! Audi Naples "Delivering the Car and the Experience!"

May 19, 2020

tire service Friendly service, prompt and quality workmanship. Scheduled the visit at a convenient time and gave us a loaner car without a hassle. Credited us wi More

by Jmckee26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : none
Jun 09, 2020 -

Audi Naples responded

Jmckee26, Thank you for taking the time to share your experience with us and allowing us to earn your business. It is great to hear that our team delivered a 5-star experience! Best regards, Audi Naples "Delivering the Car and the Experience!"

May 19, 2020

We have been customers of Audi Naples for 15 years and have always received 5 Star service. Love how they have pick up and delivery. Joey is the best!! More

by suemarinaro
Recommend Dealer
Yes
Employees Worked With
Jeff Sawick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Massoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Hanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Pavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Daly, Jordan Thompson
Jun 09, 2020 -

Audi Naples responded

Sure, Thank you for taking the time to share your experience with us and allowing us to earn your business for 15 years - that is awesome! We're so glad our team has continued to provide you with a 5-star experience all these years! Best regards, Audi Naples "Delivering the Car and the Experience!"

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