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Audi Naples

Naples, FL

4.9
1,879 Reviews
Audi Naples, located in beautiful Naples, Florida, is your leading new and used Audi dealer serving Southwest Florida and beyond. As a Magna Society award winner multiple years in a row, Audi Naples has been recognized as one of the 106 top Audi dealerships in the United States. The Magna Society acknowledges Audi dealers that deliver exceptional customer service, maintain strong sales and demonstrate excellence in all areas of business. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. If you want selection, Audi Naples is the place to look first; serving all of Naples, Fort Myers, Marco Island, Bonita Springs, Estero, Port Charlotte, Sarasota, Florida Gulf Coast University, and all Southwest Florida. Audi Naples is the dealership that takes customer service to the next level. We encourage shoppers to view our online inventory at www.audinaples.com, or simply visit our dealership in person today! Audi Naples Service Department is open until 6pm, Monday through Friday, with certified service technicians working on every make or model. Plus, after you drop off your car for service, we'll conveniently shuttle you to and from your home. Be sure to visit us on eBay, Facebook and stay connected with Audi Naples through Twitter. Thank you for considering Audi Naples!
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601 Airport Rd S

Naples, FL

34104

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Showing 1,879 reviews

September 05, 2023

Jeff was a pleasure to work with from the test drive to the vehicle order from Germany and through delivery. He was present and responsive, highly knowledgeable, completely credible, astute, communicative More

by VROOM!
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Sawick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Audi Naples responded

Thank you for your purchase and for your feedback! Jeff is amazing! He is very customer focused and tries his hardest to keep his customers fully in the loop. We are happy to have you back at Audi Naples!

September 05, 2023

Service was actually done by VW of Naples. Service center took a week to schedule service for an issue that should have been fixed prior to the vehicle being put on the lot for purchase. Servi More

by cmlambrz
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Audi Naples responded

My apologies for what happened. I believe that you spoke to Mike Williams, our VW Service Manager and that this issue has been resolved. If you have any issues in the future, please do not hesitate to reach out to me as a 32nd point of contact. Roy Yonkers ryonkers@audinaples.com.

September 03, 2023

Everyone was respectful efficient and went the distance to help with all i needed. Catherine really knows her brand. More

by roxannelandry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catherine Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy helped me close all and informed me about an added warranty I could obtain and purchased it as it was well explained and worth it., Ali Taqi
Sep 05, 2023 -

Audi Naples responded

Thank you Roxanne for your purchase and for your feedback. Catherine is amazing. Very knowledgeable and very customer focused. Enjoy your new Audi!

September 03, 2023

Everyone is always very friendly and efficient. The customer’s service and comfort are always a top priority More

by MICHELLEKOOK197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Collett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Hanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Audi Naples responded

Thank you Michelle for your review and for trusting your vehicle to us for your service needs!

September 03, 2023

Excellent service from being greeted by the staff dropping off the car to being checked in, to giving me the exact cost of service up front and all the way to speedy delivery back to me! More

by thehurls621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Audi Naples responded

Thank you for your review and for the 5 stars! We try our hardest to earn your business every time you visit our facility.

September 02, 2023

Great communications by the service team during my visit. All work completed as promised. Thank you. More

by MYERSDOUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Sep 05, 2023 -

Audi Naples responded

Thank you for your kind words. We try our hardest to keep you in the loop every step of the way when your vehicle is in for service.

September 02, 2023

I had a great experience at Audi of Naples. Kyle knew what I wanted I showed up the car was ready for a test drive and I bought it. The way car buying should be. More

by Ssdpga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Audi Naples responded

Kyle is amazing and we are happy that you had the opportunity to work with him. He is very customer focused and knows how to deliver the car and the experience to his customers. Thank you for your purchase and enjoy your new Audi!

September 02, 2023

Justin, manager of the service is an asset to Audi. Drew is always very professional, polite and helpful!!! More

by JMSWEEKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Audi Naples responded

Thank you for your feedback and for trusting your vehicle to us for your service needs! Justin and Drew are both outstanding and we are very happy to have them as part of our team at Audi Naples.

September 01, 2023

Attentive professional thorough patient knowledgeable Cross trained. To answer my questions in someone's absence Great More

by THOMAS F. MATTEO
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 05, 2023 -

Audi Naples responded

Thank you for trusting your vehicle to us for your service needs. We greatly appreciate your business.

September 01, 2023

Great service. Appreciated the promptness of securing a loaner vehicle for me while my vehicle was serviced More

by Denise.strasz
Recommend Dealer
Yes
Employees Worked With
Patrick - 5 stars
Sep 05, 2023 -

Audi Naples responded

Thank you Denise for trusting your vehicle to us for your service needs and for your feedback. We greatly appreciate your business.

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