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Audi Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.9
1,878 Reviews
Audi Naples, located in beautiful Naples, Florida, is your leading new and used Audi dealer serving Southwest Florida and beyond. As a Magna Society award winner multiple years in a row, Audi Naples has been recognized as one of the 106 top Audi dealerships in the United States. The Magna Society acknowledges Audi dealers that deliver exceptional customer service, maintain strong sales and demonstrate excellence in all areas of business. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. If you want selection, Audi Naples is the place to look first; serving all of Naples, Fort Myers, Marco Island, Bonita Springs, Estero, Port Charlotte, Sarasota, Florida Gulf Coast University, and all Southwest Florida. Audi Naples is the dealership that takes customer service to the next level. We encourage shoppers to view our online inventory at www.audinaples.com, or simply visit our dealership in person today! Audi Naples Service Department is open until 6pm, Monday through Friday, with certified service technicians working on every make or model. Plus, after you drop off your car for service, we'll conveniently shuttle you to and from your home. Be sure to visit us on eBay, Facebook and stay connected with Audi Naples through Twitter. Thank you for considering Audi Naples!
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601 Airport Rd S

Naples, FL

34104

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Showing 1,878 reviews

September 24, 2023

Andrew is great . Top notch service and communication . Took care of all the car’s needs . More

by BJRIESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Audi Naples responded

Thank you for the 5 stars and for the feedback! Andrew is great and we are happy that you had the opportunity to work with him.

September 24, 2023

We did not get accurate advice from the service advisor. Very expensive repair costs. Not a happy camper!! More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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Sep 26, 2023 -

Audi Naples responded

Deb- I am very sorry to read your review. Our Service Manager, Chris Calhoun would like to have a conversation with you to get more information and see what actually happened. Unfortunately DealerRater does give give us any customer information for Chris to contact you. If you could, please contact Chris at either ccalhoun@audinaples.com or by phone at 239.435.3200 x 3201 so we can assist you. Thank you.

September 24, 2023

Knowledgeable,efficient. courteous,and timely service. What more could you ask for. Patrick Bowles meets all my expectations.Keep up the good work. More

by JOHNLEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Bowles
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Sep 25, 2023 -

Audi Naples responded

Thank you for the accolades and for trusting your car to us for your service needs. We try our hardest to earn your business every time you visit our dealership.

September 24, 2023

The staff are nice, responsive, explain everything, the work done in time, it’s easy to make an appointment. More

by TKOCAJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Sep 25, 2023 -

Audi Naples responded

Thank you for trusting your vehicle to us for your service needs. We try our hardest to keep you informed when you car is in for service. We greatly appreciate your business.

September 23, 2023

Service department excellent 10/10 Car picked up ineashed with tree sap all over- valet manager gave some POOR excuse- Audi service at 4 dealers over 10 years not below 10/10 until this episode More

by kabeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Schutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Audi Naples responded

I am very sorry to read your review and to hear how your car was delivered back to you. I would like to offer you a full detail on your vehicle. Please contact me directly at ryonkers@audinaples.com so I can schedule this for you. Again, my apologies.

September 23, 2023

Very organized Dealership. They greet you at your call explain where go, depending on what you’re there to have done they will get you a car or a ride home. You’re on your way. More

by hvhansell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Bowles
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Sep 25, 2023 -

Audi Naples responded

Thank you for the shout out for Patrick and for your kind words!. We try our hardest to get you back on the road as quickly as possible!

September 23, 2023

I can’t think of anywhere else to service or repair my car that Naples Audi. More

by frantzmac24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Audi Naples responded

Thank you for the accolades! We greatly appreciate your business!

September 22, 2023

She was amazing, very attentive and not pushy at all. She made sure all of our questions were answered, and worked us a good deal More

by JGSTranslation
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody Scharping
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Sep 22, 2023 -

JGSTranslation responded

I definitely recommend them

September 22, 2023

The service is great. The service coordinators keep you appraised as to what they are doing and provide a loaner if needed. More

by susanmyoung63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony caranell
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Sep 25, 2023 -

Audi Naples responded

Thank you for your kind words! We try our hardest to earn your business every time you visit our dealership!

September 22, 2023

Excellent service start to finish. Andrew is great to work with. Very professional team all around. More

by SRIOS777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Audi Naples responded

Thank you for trusting your vehicle to us for your service needs! We greatly appreciate your business!

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