Audi Naples

I had one of the best ever experience in purchasing a car at Audi, Naples. Compared to my previous two experiences at different Audi dealership, I could easily say that Audi Naples have the best customer and at Audi, Naples. Compared to my previous two experiences at different Audi dealership, I could easily say that Audi Naples have the best customer and customer's interests in mind during the sales process. Dorian was patience throughout the process, never pushed to make the decision quickly. He always paid attention to the details and needs of our family, and provided valuable information such as different available options, cost comparison, different models and their features, and most importantly; which option provides more value for the money. My wife and I did not have good experiences at a different Audi dealership in the past, and we were very skeptical this time, but Dorian just blew us away with his customer focus, and service. The same goes for other folks at Audi Naples who were part of this transaction, whether filling up the paper work or just simply welcoming at the facility. More

Tom did a fabulous job guiding me through my trade-in and purchase of my new Audi Q3. I'm very happy with my new set of wheels! purchase of my new Audi Q3. I'm very happy with my new set of wheels! More

No nonsense approach to sales, well prepared, informative and no hard sells. More of a guide to help find the right car and the right deal and no hard sells. More of a guide to help find the right car and the right deal More

I am not one to post reviews; however, my experience with Audi Naples was nothing short of incredible. Here's the story: I live in San Antonio, TX. My wife and I were going to purchase an A8 from a loc Audi Naples was nothing short of incredible. Here's the story: I live in San Antonio, TX. My wife and I were going to purchase an A8 from a local dealership but they did not have the color my wife wanted (district green). The local dealership, however, was offering an exceptional deal that was going to expire on 2/29/24. I searched online and found that there were six district green Audi A8s in the country. One was at Audi Naples (Florida). On 2/26/24 at 9 PM, I emailed the dealership and explained the situation and said if they could accept our trade (GLS Benz) and match the price of the A8 in San Antonio, we would love to buy the A8 from them. I honestly wasn't expecting any response bc it seemed like a complicated situation (out-of-state trade and sale, etc). One hour later, I received an email from the GM Thilo Schwill stating they would be glad to do the deal and match the offer. Less than twelve hours after that, Jeff Sawick from the dealership reached out to me and coordinated all of the details flawlessly. Jeff and Thilo were nothing short of exceptional. They were both pure class and professionalism (and absolutely no bullsh*t). Nikolas from finance then completed the purchase side of things in a short 15 minute phone call. He, likewise, was outstanding. As if I hadn't already asked them for enough, I told Jeff that our family of five was planning to go on a road trip for Spring Break and would love to get the A8 in time. Jeff literally made things move in light speed. He had our Benz picked up yesterday evening and had the Audi A8 sent to Texas today. I will absolutely purchase all future Audis from this dealership despite living in Texas. If you are looking for an Audi, no matter where you live, please reach out to Jeff Sawick. No Audi dealership in the country can match this level of service. In fact, no luxury car dealership in the country can match this level of service. Jeff, Thilo, Nikolas, thanks SOOOO much! More

Catherine was a pleasure to work with throughout the transaction, including the after-sale part when so many other sales people tend to forget about you! transaction, including the after-sale part when so many other sales people tend to forget about you! More

Chasing resolution for 6 weeks! I signed an agreement for tire protection upon entering my lease in October '23. Had a flat on 11 January '24 - confusion b/n NAS & Audi on the con I signed an agreement for tire protection upon entering my lease in October '23. Had a flat on 11 January '24 - confusion b/n NAS & Audi on the contract - NAS still waiting on service details from Audi. Very frustrating! In the middle, I'm doing all the work - not very enjoyable!!! More

Sales people did not keep appointments. Made appointment 3 days advance, when I showed up, I was told that a customer had stopped by and was introduced to a new sales person. For finalizi Made appointment 3 days advance, when I showed up, I was told that a customer had stopped by and was introduced to a new sales person. For finalizing the deal, I had made an appointment with the 2nd sales person for a specific date and time. I was kept waiting for 20 minutes because the sales person was busy with another customer. What good are appointment if you don't keep them.??? More

Good service and friendly staff. We had to wait over an hour to see the finance manager but I think it was pretty busy, so we didn’t mind. We purchased a used Acura and they did a gr We had to wait over an hour to see the finance manager but I think it was pretty busy, so we didn’t mind. We purchased a used Acura and they did a great job detailing it before we drove it off the lot. Would definitely recommend this or any of their sister stores. More

Had a great sales women (Catherine R) The process went smoothly Catherine was helpful during and after purchase!! Highly recommend Catherine!! First time to purchase an Audi and so far love it!! smoothly Catherine was helpful during and after purchase!! Highly recommend Catherine!! First time to purchase an Audi and so far love it!! More

Had a deal in progress and car was sold to someone else. We did get an approval, but were not given the opportunity to purchase because someone else inquired while we were waiting for our approval. Credit We did get an approval, but were not given the opportunity to purchase because someone else inquired while we were waiting for our approval. Credit pulled unnecessarily. This should be discussed with clients so they know they may not get the car they applied for even if approved by lenders. More