Audi Naples

I had FANTASTIC experience with Audi Naples! I purchased my 2015 Audi A3 CPO from the internet, something I'd never done before. My Internet Specialist Michael Schutt was extremely helpful by bei I purchased my 2015 Audi A3 CPO from the internet, something I'd never done before. My Internet Specialist Michael Schutt was extremely helpful by being prompt with his responses to me, even shooting a video from his phone to show me different aspects of the car than what was shown on their website. Steve Barry was my next point of contact and kept me informed on every step by promptly returning every one of my calls and calling me the instant he needed anything. He saw me through delivery. Business Manager Ted Daly made the transaction of the contract & finance portion of my A3 purchase seamless. Like Michael and Steve, he too was very prompt with his queries and responses. All of the Audi professionals at Audi Naples treated me with respect and kind, courteous behavior. Even Mike who transported the vehicle was razor sharp in communication and friendly service. Thank you all at Audi Naples for not only making it simple but making it fun. More

Outstanding and Very Pleasant Experience From start to finish, Cris made the car buying experience very enjoyable. He answered all of our questions to complete satisfaction and in a very prof From start to finish, Cris made the car buying experience very enjoyable. He answered all of our questions to complete satisfaction and in a very professional manner. Great experience and we are very pleased. Definitely recommend this dealership. Thank you, Cris! More

Naples Audi is Model of Best Practices, A+ Customer Service Audi Naples should conduct customer service conferences and tutorials around the globe. They epitomize best practices from start to finish. While tra Audi Naples should conduct customer service conferences and tutorials around the globe. They epitomize best practices from start to finish. While traveling from Virginia to Florida, the a/c went out on my 2012 A-6. By good luck and coincidence I happened to see the billboard for Audi Naples. I called and sweet, friendly Gina answered the phone without me having to wait on endless hold or navigate a quagmire of prompts. After explaining my situation, she pleasantly accommodated my family vacation schedule and assured me that Joey would expertly and efficiently handle the problem. Even upon arriving early, the team greeted us warmly and genuinely, did a thorough examination of the exterior while Joey, who had already researched the issue, informed us about the probable cause and solution most congenially. The waiting area was pristine, clean and stocked with goodies. The car's repair was completed on time and the car was washed and vacuumed to perfection. I hope the team gets national recognition as they certainly deserve to be honored and recognized as a model to be followed. Thank you very much. More

Genuinely welcoming, professional, speed, fun I'm pleased to have had the experience I did at Audi of Naples. In fact normally I wouldn't take the time to fill in surveys, however Jason Giardina a I'm pleased to have had the experience I did at Audi of Naples. In fact normally I wouldn't take the time to fill in surveys, however Jason Giardina and Michael Pierne went above and beyond and came to my rescue. Jason was very personable and easy to talk to. I asked a lot of questions and he knew all the answers. We test drove the Golf TDI I liked from the internet, fell in love. I had to go home to think it over for the night and make an appointment to go back. Jason was prompt, when he said he would call to set up an appointment he called. We set it up an hour before they closed. I arrived, the paper work was started and he gave me options. We came to an agreement and I then met Michael Pierne. Michael as well was very friendly and personable. He also gave me options such as extended warranty, and gap Insurrance. I proudly took both, not to mention the great value in both. Beautiful environment, beautiful cars, great people, and overall satisfied. More

Excellent experience Jason made the car buying experience fun while being professional. There was no pressure and everything was always explained to my satisfaction. His c Jason made the car buying experience fun while being professional. There was no pressure and everything was always explained to my satisfaction. His commitment to follow through on my purchase is very appreciated. More

Audi Naples Highly recommend this dealership. Rex Manchester was a delight to deal with...no pressure, very professional and courteous. The dealership was very a Highly recommend this dealership. Rex Manchester was a delight to deal with...no pressure, very professional and courteous. The dealership was very accommodating, allowing me to take delivery the day before my checking account funds were cleared. More

World class Audi Dealer A great buying experience at Audi of Naples ! Very pleasant time spent with a great result A NEW AUDI A3 ! Helped by Steve Barry, the process of buy A great buying experience at Audi of Naples ! Very pleasant time spent with a great result A NEW AUDI A3 ! Helped by Steve Barry, the process of buying this great vehicle was flawless, from finding the right car, getting to drive it, paperwork and out the door was the best experience at a car dealer yet ! Very pleased and I will recommend them for their knowledge an professionalism ! More

Highly Recommend Audi Naples My experience with Audi Naples was absolutely wonderful. Steve Barry went above and beyond in providing excellent customer service. Working with Ste My experience with Audi Naples was absolutely wonderful. Steve Barry went above and beyond in providing excellent customer service. Working with Steve remotely was hassle free and I appreciated the effort that was placed on making this an enjoyable experience. He was extremely professional, courteous and provided a detailed overview of my Audi vehicle. I would highly recommend this dealership to anyone interested in purchasing an Audi. More

They bend over backwards Cris Torres went the whole 9 yards for us when we bought our 2012 A5 convertible. He got the grill fixed for us [even though we didn't notice the pro Cris Torres went the whole 9 yards for us when we bought our 2012 A5 convertible. He got the grill fixed for us [even though we didn't notice the problem until AFTER we bought the car] which might have cost us $700 normally for no charge and the work done was perfect. I've already recommended Cris and Naples Audi to several of my friends who admired our new ride. More

Best car buying experience we have had Excellent sales service. No pressure. Knowledgeable. Personable. For once, a car buying experience that was enjoyable. Went to the dealer to look at A Excellent sales service. No pressure. Knowledgeable. Personable. For once, a car buying experience that was enjoyable. Went to the dealer to look at Audis and decided to buy one. My wife enjoyed the demo so much she traded in her 2012 Toyota on the spot for an Audi just like the one I was buying. The sales staff seemed to all be very professional but I think we got the best sales rep in Steve Barry. More