Audi Naples

My 5th Audi so far Naples Audi is a fantastic dealership. They are clearly a Customer Service business that sells and services cars. This is a refreshing difference from Naples Audi is a fantastic dealership. They are clearly a Customer Service business that sells and services cars. This is a refreshing difference from all of the other dealerships I have delt with over the years. Kudos to the used car manager, Jeff Birr, the sales person Marcella Schmidt, and of course to the leader of the business, Brian Massoll. Thank you all for another pleasurable sales experience. More

Car purchase Wonderful experience purchasing my first Audi! Marcella made the process stress-free and enjoyable - I am confident my next purchase will be with the Wonderful experience purchasing my first Audi! Marcella made the process stress-free and enjoyable - I am confident my next purchase will be with the same dealer! More

Excellence I recently leased a 2017 A4, my third from the dealership, so I suppose you could definitely call me an Audi fan. I am also very much a fan of Audi I recently leased a 2017 A4, my third from the dealership, so I suppose you could definitely call me an Audi fan. I am also very much a fan of Audi Naples. Jason and Keith made the leasing process a quick and simple affair. I appreciated Jason's straghtforward, honest, and efficient way of doing business. And I must say he was so helpful with the colour selection (thanks again for the many photos!) He goes the extra mile. The only difficult part about chosing my new Audi! Thanks again to the team at Audi Naples! More

2017 Audi A3 Purchase Luis Alvarado was fantastic to work with. The whole experience was top notch.. Very pleased with new Audi A3. Very professional. Great salesman - we w Luis Alvarado was fantastic to work with. The whole experience was top notch.. Very pleased with new Audi A3. Very professional. Great salesman - we were just "looking" on Saturday and ended up with a lease - LOL! More

Purchased an Audi A5 cabriolet Great experience Our sales Jeff S was professional,knowledgeable and was not pushy. We went simply to look at cars that day and had no intention of bu Great experience Our sales Jeff S was professional,knowledgeable and was not pushy. We went simply to look at cars that day and had no intention of buying one immediately.But the car and the sales experience with Jeff and the overall impression of the dealership changed our mind Would definitely recommend this dealership and our salesman to our friends Patti Shaw More

Permanently damaged my Q7 On 10/06/15 my 2007 Q7 was repaired at Naples Audi. The MMI display wasn't working, and there was a constant drain on the battery. The issue was d On 10/06/15 my 2007 Q7 was repaired at Naples Audi. The MMI display wasn't working, and there was a constant drain on the battery. The issue was diagnosed as a faulty radio amp due to water damage caused by a leak. While repairing the leak at the rear sunroof, the headliner was glued back into position by the technician. This is where the issue is. When I took delivery of the vehicle, I didn't notice the glue stains, or perhaps they hadn't leaked through the headliner material. I paid $2489 for this repair. Several months later, while on a trip, a family member asked what had happened to the headliner. I then saw the stains for the first time. On 06/28/16 I brought the car back to Naples Audi and showed them the headliner. I asked them to look it over to see what could be done to improve the unsightly stains. After having the car for a day, I received a call from their service department, and was told they could discount a new headliner for me, but the estimate was around $1,000 with the discount. I told them that I fail to see how this repair would be my responsibility as they made the mess in the first place. The service manager had told me that the headliner was sagging during the first repair but offered no reason as to why it was glued back. I suspect that the adhesive used was the incorrect type, or applied sloppily, as it shouldn't have disfigured the appearance of the headliner the way it did. I would not recommend this service center. More

Purchasing my Audi Was a great experience and I would definitely recommend them to my friends and family. Everyone that was involved was great to deal with! A+ Was a great experience and I would definitely recommend them to my friends and family. Everyone that was involved was great to deal with! A+ More

No pressure I just purchased a new Audi A5 Cabriolet Quattro from Luis Alvarado. He was a fantastic salesperson and there was never any pressure to purchase this I just purchased a new Audi A5 Cabriolet Quattro from Luis Alvarado. He was a fantastic salesperson and there was never any pressure to purchase this vehicle. I had gone in to have my Audi A4 washed while I checked the details of my present lease due to expire on March 26, 2017. Luis was very helpful and I decided it was easier to get the car "of my dreams" while they were still in stock! The best experience...excellent service! More

Audi Naples I checked out the web site, found the car we wanted (Q5, white, beige, 6 cyl), called, met Jamie on phone. He was articulate, knowledgeable, responsi I checked out the web site, found the car we wanted (Q5, white, beige, 6 cyl), called, met Jamie on phone. He was articulate, knowledgeable, responsive. Visited dealership, test drove, made deal easily, painlessly. Vehicle orientation was most complete we have ever experienced. There is nothing not to like about our overall experience, this dealership, or our experience with Jamie, which could not have been better. It's an exceptional operation. More

Fabulous experience with a smile! We loved our 2010 Q5, but thought it might be time to upgrade. Thanks to Jason's exceptional service, gentle persuasion, and complete knowledge of We loved our 2010 Q5, but thought it might be time to upgrade. Thanks to Jason's exceptional service, gentle persuasion, and complete knowledge of Audi cars....we purchases and new Q5. Jason, was the best salesman we have worked with in years instilling confidence in our decision without pressure. His smile and attention to detail was exceptional. We love our new Q5 and are thrilled to have Jason as our salesman and new friend. More