Audi Naples

Jorge Ramirez was great to work with. I found my dream car 1,100 miles away at Audi Naples. Contacted the dealership by email and within minutes Jorge reached out to me and made it all h I found my dream car 1,100 miles away at Audi Naples. Contacted the dealership by email and within minutes Jorge reached out to me and made it all happen long distance from start to finish without any issues. More

Oscar was incredible to work with. No pressure. Got the deal done and had everything ready in a timely and professional manner. No pressure. Got the deal done and had everything ready in a timely and professional manner. More

My experience was stress free and seamless. All of my questions were answered by G, and I never felt pressured. I couldn’t ask for better service. All of my questions were answered by G, and I never felt pressured. I couldn’t ask for better service. More

I couldn't be more happy with this dealership they gave me an excellent trade in deal and excellent follow up Kyle and Mike shuttle are very easy to deal with me an excellent trade in deal and excellent follow up Kyle and Mike shuttle are very easy to deal with More

Exceptional service and stand behind their vehicles. I had a failure with the instrument cluster panel behind the steering wheel of my Q5 at 30,000 miles. I was told it was a very odd failure by Tony I had a failure with the instrument cluster panel behind the steering wheel of my Q5 at 30,000 miles. I was told it was a very odd failure by Tony Cardinale my service advisor. I paid Audi Naples to replace the cluster in April. In May, I was contacted by Tony that Audi wanted to fully reimburse me for the repair! An amazing outcome and they have always provided great service every time. I plan to be a long time customer. More

Gerosky made our experience feel like a dream. We were in and out in 2 hours with a great car and a fantastic deal. The process was smooth, transparent and comfortable. I’ll certainly be back the We were in and out in 2 hours with a great car and a fantastic deal. The process was smooth, transparent and comfortable. I’ll certainly be back the next time I’m in the market for a new car. More

Exceptional, professional, intuitive, emotionally intelligent, superlative, exceeds all expectations, dedicated, positive, dependable, trustworthy, articulate and timely communication. intelligent, superlative, exceeds all expectations, dedicated, positive, dependable, trustworthy, articulate and timely communication. More

Gerosky and Mike Schutt were awesome. Made the process very easy and quick. Very happy with the transaction! Made the process very easy and quick. Very happy with the transaction! More

Audi of Naples absolutely knows how to make you feel like a valued customer. It’s clean, plenty of natural beautiful Naples sunlight, and well laid-out. But the key of any dealership is the people. Will t a valued customer. It’s clean, plenty of natural beautiful Naples sunlight, and well laid-out. But the key of any dealership is the people. Will they be pushy? Will they be slow to respond? Will they not be knowledgeable? Will they try to sneak something past me? Audi Naples was none of that. The team there went above and beyond to accommodate my requests, and were some of the least pushy, most honest, and most responsive folks I’ve ever met at a dealership, which was refreshing. Plus, I was picking up a car that had been a dream to me, and they ensured that the experience was every bit as special as I had hoped for all these years it to be. I have to shout out some specific team members; First and foremost, my sales representative was Gerosky Sainvil, and I cannot recommend working with him highly enough. I consider myself lucky to have gotten reached out to by him as I’m sure he gets requested frequently. Incredibly responsive, lots of pictures, videos, walkthroughs, documentation; you name it, he would provide it. And quickly. I had many many requests, stipulations, and questions, and Gerosky did everything in his power to accommodate them. At no point did he pressure me to move quickly with the deal, or try aggressive sales tactics. He was ready and willing to work if I was, but not overbearing. He even helped inform when there was other interest in the car (by my own request, this wasn’t him pushing) as I had been burned before by other dealers selling it out from under me. And then to top it all off, when I finally met him at dealership for the test drive, the guy is incredibly friendly, genuine, and professional. Mike Schmitt was the manager that I worked with, and all of my requirements and requests that were beyond what I’m sure is the standard scope of inquiry went to him. And there were many requirements, ave many requests. Mike worked with me on all of them. Sometimes compromising, often accommodating, but always honest in his responses. I was impressed with just how much he seemed interested in making this deal work, and did not feel like he was the guy there to say “no” He was also a pleasure to meet on my day of purchase, and appreciate the time he took to meet me in person. In finance, I met with Patti, and my measure of my finance experience is how quickly they get you out of there and how much run around they give you, and she was quick and no nonsense, a perfect finance experience. No “oh let me get my manger and make you wait 20min” or “you have to buy this protection package or it’ll be your biggest regret” Her philosophy was if you want to buy something, you will, and don’t push if you give a no. Very refreshing. Also worth mentioning was Kari, who presumably is their title and registration guru. She took care of all the titling, registration, etc, and made actually driving the car a breeze. Overall, a top tier experience from start to finish, and I’m very grateful for Audi Naples, Gerosky, Mike, and Patti for making my dream car purchase as special as it was. More