Audi Naperville

My experience with Mitch and his team has been excellent. Audi Naperville went above and beyond to accommodate my needs. My car has been perfect! Thank you Mitch and Audi Naperville for providing such an a Audi Naperville went above and beyond to accommodate my needs. My car has been perfect! Thank you Mitch and Audi Naperville for providing such an amazing experience. It’s been a pleasure working with your dealership. It is truly appreciated More

Mitch Massaro is professional, knowledgeable, and very detail oriented. These personal traits combined with an excellent inventory of cars was a winning combination for me. The car Mitch helped me with h detail oriented. These personal traits combined with an excellent inventory of cars was a winning combination for me. The car Mitch helped me with had some small but important mechanical issues that would have been a deal killer for me if not addressed. Mitch went to bat for for me with management and Audi took care of all the issues using original manufacturer parts installed by the dealership mechanics. To be honest, I was surprised that Mitch was able to get this done for me, as this has not been my experience in the past with salesmen overseeing a multifaceted and bit complicated issue over almost two weeks. After the repairs were completed and my final test drive approved the work, I was sitting in the Audi finance office when Mitch came in to congratulate me on the purchase and handed me two of the nicest Audi steel and leather key chains I’ve ever seen. The finance manager whispered to me, after Mitch stepped out for a minute, that the dealership doesn’t pay for those and Mitch orders them and pays for them himself. The quiet and powerful sign of pride in one’s work is hallmark of Mitch and look forward to working with him the next time I’m buying a car. More

I have been going to this dealership for over 10years. I am always treated with respect and honesty I am always treated with respect and honesty More

Can't beat the customer service with this dealership particularly Mitch Massero and Daniel Loose. They "stood on their heads" to find the silver Audi Q5 Sportback that I wanted with the blind spot indi particularly Mitch Massero and Daniel Loose. They "stood on their heads" to find the silver Audi Q5 Sportback that I wanted with the blind spot indicators. Mitch even came to our house to set the garage door opener! More

Everyone at Audi of Naperville were great. Mitch went above and beyond to help me drive home with a new Audi. Mitch went above and beyond to help me drive home with a new Audi. More

Audi Brand Specialist Mitch Massaro was very patient with me as I was beginning the research stage of Audi versus other luxury brands. I went into the Audi dealership with my mind half decided on a different me as I was beginning the research stage of Audi versus other luxury brands. I went into the Audi dealership with my mind half decided on a different brand, but left feeling strongly that Audi was the better decision. I felt Mitch was very thorough and honest about the knowledge he shared of the AUDI brand, which is what convinced me AUDI is the right choice. Mitch also did a very thorough job of helping me decide which model was best suited for my lifestyle. Follow up after the sale to be sure I’m satisfied has been great. More

Mitch really listened to my needs and worked diligently to find me the car I was looking for. He was honest , pragmatic and upfront on the current state of the market and the timeline for receipt. One a to find me the car I was looking for. He was honest , pragmatic and upfront on the current state of the market and the timeline for receipt. One area where I think they can sure up is the finance manager. She kept forgetting that I made a deposit and I had to constantly remind her even though Mitch made sure to indicate that. Dan S was phenomenal in walking me through all the new bells and whistles for my car and making sure I was comfortable before I drove off the lot More

Service can be helpful. Sales reps are a little pushy. They seem to treat men more politely. Sales reps are a little pushy. They seem to treat men more politely. More

Mitch is an honest and informative salesperson. His knowledge of vehicles, features, and history made the car buying experience easy and calming. I've had some horrendous car buying experiences i His knowledge of vehicles, features, and history made the car buying experience easy and calming. I've had some horrendous car buying experiences in the past, and this completely flipped the script for me. I highly recommend Mitch and the Audi of Naperville for your car buying needs. More

I had searched for over two months for my RS7 through multiple websites. This is the first time I had bought a car out of state, and Mitch Massari from Naperville Audi made the transaction easy, I canno multiple websites. This is the first time I had bought a car out of state, and Mitch Massari from Naperville Audi made the transaction easy, I cannot thank him enough for making this deal a reality. More