Audi Naperville

Matt Laxton was awesome! I had the pleasure of purchasing a certified, pre-owned car from Matt Laxton. He answered all of my questions, was very knowledgeable about the produ I had the pleasure of purchasing a certified, pre-owned car from Matt Laxton. He answered all of my questions, was very knowledgeable about the products and services and even emptied my coffee cup when I was being oriented on my new car. He made the process of buying a new car painless and stress free. Thanks Matt! More

Perfect out of state experience on certified pre-owned A3 Chris Hlavac was the best! I bought a certified pre-owned sight unseen and it was a wonderful experience! This is a professional and trustworthy deal Chris Hlavac was the best! I bought a certified pre-owned sight unseen and it was a wonderful experience! This is a professional and trustworthy dealership and I felt absolutely comfortable buying off the internet. Oh, and the price could not be beat at any dealership in the East, trust me I tried. I am one happy camper. More

Great Experience for a stressful activity I was looking for a 2014 or 2015 pre-certified A6 and took advantage of the AudiUsa.com web site at the recommendation of my local dealer. I found a c I was looking for a 2014 or 2015 pre-certified A6 and took advantage of the AudiUsa.com web site at the recommendation of my local dealer. I found a car I was interested in on Continental Audi's website. I was contacted the same evening I sent my query. When I called back the next day, I was quickly connected to the Audio Service Specialist who knew about the car. I don't live in Naperville so I couldn't get into town for over a week, but Gonzalo, Jeff and Jason all worked with me to get financing arranged so I could lock in on the car. I took the train into town since I would be driving the car home. When I realized there weren't cabs at the train station, I called the Dealership and Jeff came out to the station to pick me up! This was extremely helpful and also allowed him to start reviewing necessary information with me. The car was waiting washed with a full tank of gas. Jason reviewed the financial agreement for accuracy, he also explained warranties and service packages and was willingness to answer questions without any pressure. Jeff programmed the key fobs with my correct seat position, and provided a mini tutorial of the the MMI to make sure I had my home destination in place and could travel safely home. Gonzalo made sure the dealer tag was securely mounted in the rear window so it could easily visualized. The recommendation for lunch at the Standard Market just added to the overall great experience. Thanks to the Gonzalo, Jeff and Jason at Continental Audi- I expected great service because it was an Audi dealer, but this was over the top! More

My 2nd A6 from Continental I hope to have a new A6 every 36 months. Sedina, Jeff, and Rob made it enjoyable and professional experience. I love my new car! I hope to have a new A6 every 36 months. Sedina, Jeff, and Rob made it enjoyable and professional experience. I love my new car! More

Sedina was great I brought home my new Audi Q5 in November, and was very unfamiliar with the technical aspects of the car. Everything from the navigation system, to th I brought home my new Audi Q5 in November, and was very unfamiliar with the technical aspects of the car. Everything from the navigation system, to the radio/media was so different from my last car. Sedina was great. She met with me twice in the past 6 months and went over all the features. She even offered to come to my home for teaching. I have called her with questions as they arise and she has patiently talked me through the steps. Not only does she know the features of the car well, she is a patient excellent teacher. If it wasn't for her, I would problem not enjoy the car this much. More

Great Inservicing Training Sedina Kozlica We must compliment Continental Audi for providing in-service personnel for your fleet of new cars. This is an extremely effect follo Sedina Kozlica We must compliment Continental Audi for providing in-service personnel for your fleet of new cars. This is an extremely effect follow up for your product. The individual in charge, Ms. Sedina Kozlica, performed the function of this service in an extremely professional, effective, and knowledgeable manner. My wife and I have had the pleasure of meeting with her twice for the express purpose of in-servicing our newly purchased Audi A6. This was an extremely informative experience specific to the design and technical features of our new car. Without her interface and training, the learning curve for us would have taken much longer and been very exhausting. Again, we must compliment Continental Audi and Ms. Kozlica for this learning experience. It has been our experience that most dealerships do not provide this service in such a formalized manner. We thank you for your excellent customer service. More

2nd time lease with Continental 3 years ago I leased an A5 and was very happy with the car and the service I received from Gonzalo Larden de Guevara who assisted me through out the d 3 years ago I leased an A5 and was very happy with the car and the service I received from Gonzalo Larden de Guevara who assisted me through out the deal. I was so happy that I went back 3 years later and requested Gonzalo again who helped me upgrade to a S5 cab. Once again the service, attention to detail and patience from beginning to end to help me get the best car for the best deal was second to none. All contact with other staff was also excellent. I would have absolutely no hesitation in making referrals. More

Great Service! We found the SUV we ended up buying here online. When we called to ask a few questions about it, our salesman, Jeff Garvey, was excellent at getting We found the SUV we ended up buying here online. When we called to ask a few questions about it, our salesman, Jeff Garvey, was excellent at getting all the information we needed and even when out of his way to get us extra information so that we knew making the two hour trip to the dealership would be worth it. Upon our arrival, all staff was very friendly. Jeff was very personable and made us feel very welcome. We were able to look at the SUV and not feel rushed at all. Taking the vehicle to the test track was a neat experience as well. Jeff handled our negotiations well without making us feel pressured. After striking a deal, working with Jason Bulthuis in financing was easy and fast. Overall, it was a great experience and we couldn't be more thrilled with our purchase! More

Great buying experience! Everything about my first purchase of a luxury sedan was outstanding. My salesman, Jeff Garvey, was enthusiastic, knowlegeable, and able to read my pe Everything about my first purchase of a luxury sedan was outstanding. My salesman, Jeff Garvey, was enthusiastic, knowlegeable, and able to read my personality from the start. Jeff knew I was not there to purchase a vehicle on my first visit. He still took the time to take me on an eye opening test drive and sat with me afterwards for an hour discussing the pros and cons of the various Audi cars. He was even more thorough on my second visit giving me a tour of the service dept, making absolutely sure I was happy with my eventual purchase. Thank you for a great buying experience! More

Excellent! Great knowledge of their product. Great service. No hassles. The test drive track was a lot of fun. My new car is fabulous. I am very happy! Great knowledge of their product. Great service. No hassles. The test drive track was a lot of fun. My new car is fabulous. I am very happy! More