Audi Naperville
Naperville, IL
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Outstanding sales experience I had an outstanding sales experience with Gonzalo at Continental Audi. He used my time very efficiently and made the whole process very pleasant. He I had an outstanding sales experience with Gonzalo at Continental Audi. He used my time very efficiently and made the whole process very pleasant. He was very knowledgeable and handled many small details that I forgot, like moving the IPass from my old car to the new one. More
Helpful, Knowledgable, Friendly My wife and I recently purchased a 2015 Q7 from Continental Audi of Naperville. We received great treatment by our salesman Joe C and sales manager Jo My wife and I recently purchased a 2015 Q7 from Continental Audi of Naperville. We received great treatment by our salesman Joe C and sales manager Josh I. We spent a lot of time to decide on which car we wanted, and Joe gave us all the time and information we needed. He has a great understanding of how all the systems work on the car. We are both pleased with the level and quality of the service we have received from Continental Audi of Naperville and would highly recommend them to anyone in the market for a new Audi! More
Comfortable and extremely helpful. I've given this rating because with us all, we tend to be cautious when buying or leasing an automobile, but Continental Audi took all the anxiety out I've given this rating because with us all, we tend to be cautious when buying or leasing an automobile, but Continental Audi took all the anxiety out of the equation! More
An amazing fist Audi purchase Yesterday me and my family enjoyed going to dealer choosing a car and purchasing it, it was perfect with the amazing staff of Audi, and especially wit Yesterday me and my family enjoyed going to dealer choosing a car and purchasing it, it was perfect with the amazing staff of Audi, and especially with Gonzalo Ladron he made everything easy, very respectful and most importantly very friendly. The way he acted with us made us take a good decision for the Audi and for my family by buying a good car. He was very honest which made us trust him, when something was wrong he told us. Also working with Josh was very interesting, people in Audi will care about your satisfaction more than anything else. Thank you Gonzalo and Josh. More
Great Dealership To Work With I had a great experience buying my first Audi. I worked with Jeff Garvey to purchase my car and he is as great as everyone has said in these reviews. I had a great experience buying my first Audi. I worked with Jeff Garvey to purchase my car and he is as great as everyone has said in these reviews. He is extremely knowledgable about Audi's and easy to talk to. The test drive track is great to experience all the features of the car without worrying about other cars on the road. Negotiating the price was as painless as it can be and I left the dealership a very satisfied customer. I would recommend Jeff to anyone wanting to buy an Audi! More
A Different Experience - in a Good Way This is the second new car in my buying experience, and I must say it was much more impressive than the first (not an Audi). Rob Grignon first took This is the second new car in my buying experience, and I must say it was much more impressive than the first (not an Audi). Rob Grignon first took me on a longer-than-usual test drive, encouraging me to experience what Audi does so well - handling, acceleration, smooth ride. He sourced the model and color/trim package wanted, and then gave us time to make our decision (we had looked at two other manufacturers). The decision made, the process was smooth and efficient. Before I left with my new car, Rob gave me a good overview, while I was seated at the wheel, on how to operate the accessories and where to find additional information should I need it. A few days later, Rob followed up with a phone call to see if I was totally pleased with the purchase, and if we had any other questions about the car. Rob was very nice to work with. I would recommend the car, the dealership and Rob without hesitation. More
Very smooth, easy first car buying experience. I had a specific model with certain options that I was searching for that was a little difficult to find with my own searching. Boban was able to fin I had a specific model with certain options that I was searching for that was a little difficult to find with my own searching. Boban was able to find it in less than a day after I sent an email query. Within a few days, I was putting down a deposit so that it could be retrieved and the next day completed the purchase. Being able to purchase the new vehicle under the Audi Supplier Program program made the purchase even better. Working with Bob, who assisted me as Boban was occupied with another customer when I arrived, was just as helpful in answering my questions. Boban, Rob, and Jason were exceptional and made my first car buying experience very smooth and easy. More
Great people to work with I had a great time working with people at Continental AUDI at Naperville, they made me make the best decision and gave the best deal possible. It was I had a great time working with people at Continental AUDI at Naperville, they made me make the best decision and gave the best deal possible. It was great working with Boban, Josh ( General Sales Manager) and Rob as well, (Sales Manager). I highly recommend Continental AUDI and they have the best customer service. I have been a BMW customer for the last 8 years and never been treated like this before. I love my new Q7 and kids enjoying the smooth ride. :-) More
Laura The GM, Eric Matway was extremely helpful and went beyond anyone's expectations. My salesperson, Jeff Garvey was great. I would recommend this deale The GM, Eric Matway was extremely helpful and went beyond anyone's expectations. My salesperson, Jeff Garvey was great. I would recommend this dealership to anyone looking for a friendly helpful atmosphere. More
I was treated more as a friend than a customer. I had an 2004 Audi A4 with over 100,000 miles and was experiencing some costly repairs. Kenny Fisher my service consultant suggested looking for a car I had an 2004 Audi A4 with over 100,000 miles and was experiencing some costly repairs. Kenny Fisher my service consultant suggested looking for a car with less miles instead of fixing the car. Kenny and I have talked over the years and knows about the medical bills associated with my handicapped wife. Kenny got Jason Bulthuis from finance involved and they located a used car with 33,000 miles on it. The car was a Toyota Camry and looked very clean. Kenny looked the car over and said it was in good shape. Jason also knew my financial position and went to work to make the payments meet my tight budget. Jason kept the payment within my tight budget and even found me an extended warranty I could afford. Continental Audi is blessed to have employees like Jason and Kenny. Also Kerry Cunningham made the delivery a pleasure. I hope management recognizes the quality of these employees. More