Audi Naperville

Firt service visit along with other sundry items This visit was my first with the Service Department... the moment we drove into the service bay we were greeted with a smile. Our advisor Alex Finn w This visit was my first with the Service Department... the moment we drove into the service bay we were greeted with a smile. Our advisor Alex Finn was quite pleasant to deal with and literally called me to keep me abreast of the status of my wife's 15 Q7 Quattro. Upon our pick up again, Alex was there with a smile and brought the vehicle around to us and ensured we were happy with every last detial od the services performed... Nice to have the attention and treatment we received beyond the purchase experience. I higly recommend the Continental Audi group of personnel. The entire purchase and service attention is top notch! More

Excellent Experience for Audi A6 CPO Great car, staff, and dealership. Scheduled a test drive of a Certified Audi A6 with Kerry Cunningham after returning to O'Hare from a business trip. Great car, staff, and dealership. Scheduled a test drive of a Certified Audi A6 with Kerry Cunningham after returning to O'Hare from a business trip. As we started to review the paperwork for the vehicle and discuss a purchase, we learned that the vehicle certification was retracted after inspection. With help from Josh Imhoud (General Sales Manager), we were able to come to terms on a newer A6 CPO with less miles. Simple and straightforward. Very happy with my A6. Thanks Kerry and Josh for your assistance. Tim More

Great Experience!!! The car buying experience is not something anyone looks forward to!!!!! Continental Audi, General Manager Eric Matway, Josh Ihmoud, Malin Iskrenov an The car buying experience is not something anyone looks forward to!!!!! Continental Audi, General Manager Eric Matway, Josh Ihmoud, Malin Iskrenov and Victoria Matway all made the experience a memorable one. Driving away in my new Q5 was never easier!! I look forward to going back in 36 months to find a new Audi to buy when my lease expires. You can't go wrong at Continental Audi!!! More

Continental Audi is focused on the customer experience Continental Audi offers a competitive deal but has impressed us most with their treatment of clients subsequent to the purchase. Our recently purchase Continental Audi offers a competitive deal but has impressed us most with their treatment of clients subsequent to the purchase. Our recently purchased S6 is the fifth Audi and seventh vehicle we have purchased from Continental. This loyalty is a testament of the professional service and extremely welcoming environment we have experienced from all levels within the dealership, from Doug in sales to Jason in finance as well as to all that facilitate excellent post-purchase service. Audi has become a premier luxury brand. Eric Matway and his team at Continental make sure the client experience is consistent with such. More

Outstanding service We have been clients of Continental Audi for over a decade and have always had superb service. We have bought four cars there over the years and a big We have been clients of Continental Audi for over a decade and have always had superb service. We have bought four cars there over the years and a big reason we keep going back is the excellent service we are always accustomed to. The service team makes the entire experience worthwhile and pleasurable. Dave Muys is outstanding - as is the entire service team including Alex, Robin and Keith. We have a dealership that is within 3 miles of us, but yet we choose to work with Continental, which is almost 20 miles away. The dealership is clean, the service staff is knowledgable, honest, professional and highly trained, and we would strongly recommend it for both purchase and service of Audi vehicles. The sales staff is also very good. We have had very good experiences with Jeff Garvey and would recommend him highly to those looking for a new car. More

Used truck purchase Went to the dealer to see a truck from an online app. I dealt with Doug and couldn't have been happier. I hate car shopping but he made the experience Went to the dealer to see a truck from an online app. I dealt with Doug and couldn't have been happier. I hate car shopping but he made the experience very easy. At not one point did I feel any pressure to buy the vehicle. I even thanked him for not pressuring me and he said there's no reason to. If someone likes the vehicle it will sell itself. He was also very busy and stopped what he was doing to help me. I couldn't be happier with my truck. I recommend everyone go see Doug at continental Audi in Naperville. More

Beautiful car and excellent service I worked with Doug Wiersema and Brian Bertuccioli. They were both extremely helpful. I am from Michigan and they made the transaction smooth and pai I worked with Doug Wiersema and Brian Bertuccioli. They were both extremely helpful. I am from Michigan and they made the transaction smooth and painless. When I arrived the car was all set to go. Doug had the paperwork ready and fully explained the features on the car. I purchased an Audi A8 and it was it beautiful condition just as advertised on the website. I would definitely work with Continental again. More

Awesome Experience - both sales and service I've been working with Kerry Cunningham, Josh Ihmoud and the Service Department for several months that involved a trade and three cars. Through this I've been working with Kerry Cunningham, Josh Ihmoud and the Service Department for several months that involved a trade and three cars. Through this process, I have been been overwhelmed with their interest and concern for doing what's right and making me "happy." I've bought many cars over the years, and - what could have been a "that's too bad" attitude several times in this process - was, instead "let's make it right" on Kerry and Josh's part. Their approach to sales is open and transparent, and I found if you "push back" with good reason, they listened and responded. I found it truly amazing that I emailed Josh on a Sunday and he responded (several times in fact). In my experience, the attention they provided to me, to make sure I was in the right vehicle at the right price, was a second to none. They kept saying they just wanted to make me "happy," and they meant it. If you're in the market for an Audi, this is the place to go ... for both sales and service. More

A4 vs A7 -- no contest. (Spoiler alert: I lost) I was dead set on going home in my new A4... However, the gentleman who entered the dealership just before me had all the salesmen in a tizzy becaus I was dead set on going home in my new A4... However, the gentleman who entered the dealership just before me had all the salesmen in a tizzy because he was shopping in the $100k plus section. I couldn't get any one to spend any time with me (even with my down payment check in hand). So, I left. Went next door and purchased an Acura. More

Purchased a used GMC but was treated like it was a new Audi! On a Wednesday night, we drove out 30+ miles to take a test drive of a 2004 GMC Yukon. Toni was extremely helpful, understanding and even patient with On a Wednesday night, we drove out 30+ miles to take a test drive of a 2004 GMC Yukon. Toni was extremely helpful, understanding and even patient with our kids. The truck was in beautiful condition. We knew we couldn't come back until the weekend and Toni kept us informed of other parties' interest in the truck, so we wouldn't waste another drive out there. Our mechanic came out to take a closer inspection of the car and he agreed with everything in the dealership inspection. Everyone was incredibly friendly and easy-going. We were treated as if the sale of this 14 year old truck was just as important to them as if we were buying a brand new top-of-the line Audi. A fantastic car-buying experience! More