Audi Naperville

Customer Service at its Best When I was younger, I would bring my car to the dealership for when it needed service and would always walk around looking at all the new cars while s When I was younger, I would bring my car to the dealership for when it needed service and would always walk around looking at all the new cars while saying that I would be back for my next car. About 5 years pass and here I bought my first car. I went from a 2006 Audi A4 to a 2016 Audi A4 and had my reservations about trading in my old car because of how great it was. I had first met with Joe about an S4 and felt that the meeting went great. I had left to think about things and returned on the weekend to meet with Jon. First looked at the S4 again and then after careful thought, decided that I needed something less expensive. When I brought this change of mind to Jon, he was completely understanding and helpful with working with me on what I wanted. From looking online of what they had to walking around the lot in freezing cold weather Jon helped every step of the way. Later that day, Jon helped me find the perfect car for me with all the features I wanted/needed and within my price range. He was very helpful, respectful, and knowledgeable of the cars and their features throughout the entire process. I said it about 5 years ago and I will continue to say it, I will be back for another Audi some day and I will be looking for Jon to introduce me to my next car. More

Great customer service Chris Howard was extremely helpful in showing me all the options that would suit my needs. He was knowledgeable in all car models and did not rush or Chris Howard was extremely helpful in showing me all the options that would suit my needs. He was knowledgeable in all car models and did not rush or pressure me into purchase, just gave me the right information to make an informed purchase decision. He was friendly and responsive in both my visits to Continental Audi. I am now happily driving my Audi A7. Thanks Chris! More

Looking for a Q7 Had a wonderful experience working with Jon. While I didn't end up buying the Q7 I was looking at, Jon was very helpful in getting me all the informat Had a wonderful experience working with Jon. While I didn't end up buying the Q7 I was looking at, Jon was very helpful in getting me all the information I needed to make my decision. Would definitely go back and work with him again. David More

Excellent Dealership! Continental Audi of Naperville provided me with the most pleasant car purchase ever! Was reluctant due to past experience dealing with a salesman the Continental Audi of Naperville provided me with the most pleasant car purchase ever! Was reluctant due to past experience dealing with a salesman there. However, Jon Anderson was polite, patient, honest, fair, upfront, listened to my needs and wants in a new Audi! Jon knew about the models, knew how to treat clients, was friendly, mannerly, and eager to help in all ways. His manager also was easy to deal with, friendly, and dealing with him was a good experience! More

First Time Audi Customer Great first time experience with Audi - mostly due to my Brand Specialist, Jon Anderson, who was great to work with. He is very personable and laid ba Great first time experience with Audi - mostly due to my Brand Specialist, Jon Anderson, who was great to work with. He is very personable and laid back which suits my style. He was very straightforward and forthcoming with options and value. Jon did a great job representing the Audi brand in a positive way that didn't present uncomfortable pressure or a sense of desperation that often comes with the car buying process. Great process from start to finish, highly recommend Jon and Continental Audi! More

First time Audi buyer. The whole process was very pleasant as a result of the peoplethat I dealt with at the dealership. It's the people that make it happen. The only object The whole process was very pleasant as a result of the peoplethat I dealt with at the dealership. It's the people that make it happen. The only objection that I have is with this survey. No one should be forced to comment in order to complete a survey! More

Great Experience My experience at Audi in Naperville was great. Rob was so helpful and quick. This is the second car I have bought from him. He is very professional, My experience at Audi in Naperville was great. Rob was so helpful and quick. This is the second car I have bought from him. He is very professional, and he plans to drive here to pick up the title to my old car because I can not make it up. I could not ask for a better experience with a salesman. More

Excellent,professional,sharp. Mr.Mitch Massaro was very loyal,professional. kind in every aspect of our process making decision about our new car.He has patience and answer ever Mr.Mitch Massaro was very loyal,professional. kind in every aspect of our process making decision about our new car.He has patience and answer every question we ask...Also gave us space when we needed.We decided to drive far and was well worth it !!!! We did checked dealers in our area - but we didint like it. We will recommended Mr.Mitch to our friends . And when we finally pick our new "addition" ,he spent moretime then any sales person in a past to introduce AUDI to Szydlowski family...Very neat ,funny and gentle as a person. We are very pleased for this service at Continental Audi of Naperville. Thanks Mr.Mitch More