Audi Naperville

I have frequently had the pleasure of working with Robyn. She is a top notch service representative! She is knowledgeable, courteous and professional! I have been pleased with my service visits. She is a top notch service representative! She is knowledgeable, courteous and professional! I have been pleased with my service visits. More

I dropped off my Audi for a diagnostic check. They called me that afternoon and said my A6 with 35K miles needed a thermostat replaced. The quote was almost $2K. I called elsewhere and received a quote that me that afternoon and said my A6 with 35K miles needed a thermostat replaced. The quote was almost $2K. I called elsewhere and received a quote that was 40% less for the same repair. I texted and called my service rep but did not get a callback. I returned to Audi the next day to get my car. My rep was not in. Maybe he had an emergency, no one mentioned anything but it would have been better if my paperwork had been passed to a rep that was there. I waited an hour to get my car once I got there. Not particularly happy with everything that happened. More

Had the pleasure of dealing with Mitch in the purchase of my Q5. He is always a delight! I have so t business with Mitch in numerous times in the past. Never have a complaint. Very honest and a joy to work w my Q5. He is always a delight! I have so t business with Mitch in numerous times in the past. Never have a complaint. Very honest and a joy to work with. I would send all my friends and family to Mitch. More

Mitch was perfect. Easiest car buying experience I ever had. Would definitely go back. We did most of our discussion over the phone, he took care of everything so when I came to pick up the car it was comp had. Would definitely go back. We did most of our discussion over the phone, he took care of everything so when I came to pick up the car it was completely painless. Nice job Mitch! More

Comfortable and positive experience at this dealership. They were patient to allow us to test drive several models. The offers made in the business office were appropriate, i.e. nothing pushed beyond the They were patient to allow us to test drive several models. The offers made in the business office were appropriate, i.e. nothing pushed beyond the initial offer. The experience was much quicker than we’ve had at other dealers. Very professional. More

Always great service at Audi Naperville. Keith helped me with a cracked windshield and as always their work is excellent. Appreciate the loaner, too. Thanks! with a cracked windshield and as always their work is excellent. Appreciate the loaner, too. Thanks! More

Top notch customer service! I was in a hurry to catch a flight and everyone at the dealership made the purchase as smoothly and quickly as possible flight and everyone at the dealership made the purchase as smoothly and quickly as possible More

Easy to deal with.Very friendly but also very professional.Amy and Ron were great to work with.a good experience.Will go back again professional.Amy and Ron were great to work with.a good experience.Will go back again More

This dealership was very helpful and Amy and Maline made it possible for me to leave with exactly what we wanted and needed for our family. We are very grateful! it possible for me to leave with exactly what we wanted and needed for our family. We are very grateful! More

Buying a new car should always be this easy. Mitch and his team made the sales process quick and painless. Can't wait to do it again next time! his team made the sales process quick and painless. Can't wait to do it again next time! More