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Audi Morton Grove - Service Center

Morton Grove, IL

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56 Reviews

56 Reviews of Audi Morton Grove - Service Center

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May 16, 2021

Randy S. was friendly, professional and promptly updated me throughout the entire service process. He went above and beyond to address all of my concerns. Fantastic service! I highly recommend Randy S. and More

by Kenny F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaylene A
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy S
May 19, 2021 -

Audi Morton Grove responded

Kenny, Thank you for choosing Audi Morton Grove for your vehicle service needs! Glad to hear that you had a great experience working with Randy and team. If there is anything that you need between now and your next visit with us, please let us know. Thank you for choosing Audi Morton Grove!

May 14, 2021

I really appreciated the loaner car and the great communication from Sino and the rest of the team. I’ll be happy to go back for my next service. More

by rashah4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sino D
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Audi Morton Grove responded

Rashah4, Thank you for choosing Audi Morton Grove for your vehicle services needs!

May 13, 2021

Mutual respect is key in ant relationship. Although we've moved and have another dealership closer, our loyalty is to the dealership that has accept us as family. Randy has been our key contact for years and More

by JohnG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sino D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arameh S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylene A
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy S, Dariusz W, Arian B
May 19, 2021 -

Audi Morton Grove responded

JohnG, Thank you for choosing Audi Morton Grove! We appreciate the opportunity to earn your business! Thank you for your continued support and loyalty. If there is anything that you need in the future, please let us know. We are always happy to help!

May 11, 2021

I have been going to Audi Morton Grove for over 10 years. Purchased both of my Audis from there. The cars are incredible but what keeps me going back to this dealership is Arian in the service department. Fi More

by gregory.stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arian B
May 10, 2021

Amazing customer service and parts department. All were very helpful. Had a flat tire and they were able to get me in and out quick with a new tire! More

by perontim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sino D
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021

Sino was such a big help! He knew exactly what needed to be done set it all up and got it done quickly and efficiently, also he set me up with a loaner so I could make it to work that day! Great service and More

by zeek3po
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sino D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rony B
May 08, 2021

The service advisor Arameh S, was very courteous, helpful, & attentive, answering all my concerns regarding our vehicle. The estimated wait time was approximately accurate. Good service! More

by Julie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arameh S
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

I was very satisfied with service and will Recommend you, and especially Randy anytime I have the opportunity to talk with my friends. Thank you More

by aanile16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy S
May 19, 2021 -

Audi Morton Grove responded

aanile16, Thank you for choosing Audi Morton Grove for your vehicle service needs! We appreciate you taking the time to leave us a review in regards to your visits.

May 07, 2021

Randy Scarbro & the entire service dept has been nothing short of spectacular. Super polite & very helpful. I’d give them 20 ⭐️ ea if I could. More

by Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sino D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arameh S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylene A
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy S, Dariusz W, Arian B
May 06, 2021

Sino has worked with me on several service visits and has been upfront and honest about what needed fixed immediately for safety reasons and what could wait a bit longer. He always explained things directly More

by MRCV32
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sino D
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Audi Morton Grove responded

MRCV32, Thank you for choosing Audi Morton Grove for your vehicle service needs! Glad to hear that Sino takes great care of you during your visits. If there is anything you need between now and your next service visit, please let us know!

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