Audi Morton Grove - Service Center
Morton Grove, IL
56 Reviews of Audi Morton Grove - Service Center
Randy S. was friendly, professional and promptly updated me throughout the entire service process. He went above and beyond to address all of my concerns. Fantastic service! I highly recommend Randy S. and me throughout the entire service process. He went above and beyond to address all of my concerns. Fantastic service! I highly recommend Randy S. and the entire service team at Morton Grove Audi. More
I really appreciated the loaner car and the great communication from Sino and the rest of the team. I’ll be happy to go back for my next service. communication from Sino and the rest of the team. I’ll be happy to go back for my next service. More
Mutual respect is key in ant relationship. Although we've moved and have another dealership closer, our loyalty is to the dealership that has accept us as family. Randy has been our key contact for years and moved and have another dealership closer, our loyalty is to the dealership that has accept us as family. Randy has been our key contact for years and it's special being greeted by a familiar face, and great attitude. Other associates have treated us the same. Can't ask for that type of respect. It is earned. Thank you to all who respect us from sales to service. More
I have been going to Audi Morton Grove for over 10 years. Purchased both of my Audis from there. The cars are incredible but what keeps me going back to this dealership is Arian in the service department. Fi Purchased both of my Audis from there. The cars are incredible but what keeps me going back to this dealership is Arian in the service department. Fir the first time in all the cars I’ve owned I truly believe in and trust Arian to give me the straight feedback. I am already talking about getting an EV when they start coming in but will look to Arian for his professional opinion. He steered me right with my current A6! More
Amazing customer service and parts department. All were very helpful. Had a flat tire and they were able to get me in and out quick with a new tire! very helpful. Had a flat tire and they were able to get me in and out quick with a new tire! More
Sino was such a big help! He knew exactly what needed to be done set it all up and got it done quickly and efficiently, also he set me up with a loaner so I could make it to work that day! Great service and be done set it all up and got it done quickly and efficiently, also he set me up with a loaner so I could make it to work that day! Great service and a great addition to Audi Mortongrove! More
The service advisor Arameh S, was very courteous, helpful, & attentive, answering all my concerns regarding our vehicle. The estimated wait time was approximately accurate. Good service! helpful, & attentive, answering all my concerns regarding our vehicle. The estimated wait time was approximately accurate. Good service! More
Randy Scarbro & the entire service dept has been nothing short of spectacular. Super polite & very helpful. I’d give them 20 ⭐️ ea if I could. short of spectacular. Super polite & very helpful. I’d give them 20 ⭐️ ea if I could. More
Sino has worked with me on several service visits and has been upfront and honest about what needed fixed immediately for safety reasons and what could wait a bit longer. He always explained things directly been upfront and honest about what needed fixed immediately for safety reasons and what could wait a bit longer. He always explained things directly and never tried to push a new car on me but recommended we looked because of how much money we put into fixing our A8L. When we finally bought the new car, he checked in to congratulate us and make sure we didn’t need anything. Always friendly, professional and honest. Love working with Sino although I hope to only see him at regular maintenance visits! More