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Audi Morton Grove - Service Center

Morton Grove, IL

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56 Reviews

56 Reviews of Audi Morton Grove - Service Center

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February 22, 2022

February 16th, they told me that finally fixed my car so I went here to pick up my car. But everything is really really bad. They charged me $169.40 for reconnecting electric wire(which is less then 10cm More

by Min
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan H
November 12, 2021

Great customer experience and ambiance. Offered coffee, enjoyed working in the business lounge with good wifi. Dariusz goes above and beyond to make sure my experience was top notch. More

by Henrik.C Wiberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy S, Dariusz W
August 17, 2021

Randy is very nice and very customer-oriented. I appreciate working with him during g every visit. He clearly knows my automobile and cares about how well it is performing. More

by Jason.Rehfeldt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy S
Aug 23, 2021 -

Audi Morton Grove responded

Jason, Thank you for choosing Audi Morton Grove for your vehicle service needs! Glad to hear that you had a great experience working with Randy! We look forward to your next visit with us!

May 28, 2021

Randy went out of his way to explain what was wrong with the car. Gave us time to decide on what we want to do to work on car. Even when he did not know the right thing. He was able to apologize and get us More

by Kmbose9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy S
May 28, 2021

I suddenly had an issue with my car, and they were able to get me in right away. Aramen took great care of me and kept me informed as to the status of my car. More

by marimba641
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arameh S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Audi Morton Grove responded

Glad to hear that we were able to get you in and address the issue with your vehicle. We appreciate the opportunity to earn your business!

May 28, 2021

Love working with Sino. He’s always been super helpful and patient. He’s very knowledgeable and has always fixed the problem in the first try. More

by Issac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sino D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arameh S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Audi Morton Grove responded

Issac, Thank you for your kind words and feedback! Glad to hear that you had a great experience working with Sino. We look forward to your next visit with us.

May 28, 2021

Always great and honest people. They have a customer for life. I was in for service today and they unsolicited let me know there was a coupon for a discount. I would have never known and it was much appreci More

by Pcgeiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sino D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Audi Morton Grove responded

Thank you for choosing Audi Morton Grove! We appreciate the opportunity to earn your business. We appreciate your kind words and feedback!

May 28, 2021

Sino was great to work with and prompt with updates on my R8 during it's recent service. He was also very enthusiastic and knowledgable about the brand which makes me confident in bringing my Audi there. More

by ppsihos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sino D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Audi Morton Grove responded

Thank you for choosing Audi Morton Grove for your vehicle service needs!

May 27, 2021

Always great service at Audi Morton Grove. They were ready for me at the scheduled time and my service was completed earlier than anticipated. Highly recommend them for all service needs. More

by Vince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arameh S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio C
May 27, 2021

Arameh was fantastic! Very organized and professional. He is a great asset to your organization. When I needed to extend my time, he secured a loaner and saw the process through. Thanks! More

by susiecummings23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arameh S
5.0
This rating includes all reviews, with more weight given to recent reviews.
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