Audi Morton Grove
Morton Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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They got me what I want, when I want and at the price I liked. They went to length matching my request for year, mileage, color, options and made that sale a pleasent experience. That attitude keeps my l liked. They went to length matching my request for year, mileage, color, options and made that sale a pleasent experience. That attitude keeps my loyaltiy to that dealer and specially sales rep. Gabriel. More
Initially visited the "Audi Exchange" in Highland Park. They were rude, snobbish and not very willing to work with the customer needs. It seemed like we were supposed to be the ones happy Highland Park. They were rude, snobbish and not very willing to work with the customer needs. It seemed like we were supposed to be the ones happy to buy a car from them,rather than the other way around. Then went to McGrath Audi, who listened, explained, and worked with us to buy a new Audi Q5. They treated us with respect and like family. We will stay with McGrath Audi for all of our Audi needs! More
very knowledgeable sales people. Went the extra milt to see that we got the best deal. Had the car we wanted and allowed us plenty of time to test drive. see that we got the best deal. Had the car we wanted and allowed us plenty of time to test drive. More
VERY NICE SALESPERSON AND MANAGER. VERY PROFESSIONAL DEALERSHIP. EVERYONE THERE IS WILLING TO HELP. I WILL REFER THEM TO MY FRIENDS AS I HAVE IN THE PAST. THANKS DEALERSHIP. EVERYONE THERE IS WILLING TO HELP. I WILL REFER THEM TO MY FRIENDS AS I HAVE IN THE PAST. THANKS More
I rated this dealer with very high grades because I had spoke with many dealers while looking for this particular vehicle. Nick was the only one who got back with me on a timely basis and was always able spoke with many dealers while looking for this particular vehicle. Nick was the only one who got back with me on a timely basis and was always able to answer my questions. He offered the extended warranty as well as the service plan and explained every thing to me in detail. As for pricing, I felt he gave me a great deal and I didn't even have to ask for one. I will buy from him again. I will also refer my friends to him. More
I purchased my first Audi (A6 3.0T) from McGrath on 8/30/2012. After a few sketchy experiences at other Audi dealers, I was initially hesitant about what I would encounter. I met Rich, had a great (QUI 8/30/2012. After a few sketchy experiences at other Audi dealers, I was initially hesitant about what I would encounter. I met Rich, had a great (QUICK!) discussion about a mutually beneficial price & trade-in offer and away we went! Rich went through all of the features of the car, gave me great info during the test drive, and I was able to close a deal extraordinarily fast. There was no pressure on the sales staff's part, nor was there pressure with financing. Actually, I got a better financing rate than what my credit union was offering me! One thing that was impressive was when Rich gave me a car tour and set up my bluetooth & garage features while the finance department finished the paperwork. No sitting in a room haggling over nickels, dimes and dollars like you would at another dealership. I echo was BMW M. stated in the 8/10/2012 review, doing my homework was immensely helpful. When you know what you're getting and you know what you're paying, it makes the experience that much easier. My preparation helped me immensely. When preparation meets expectation, it's a win-win situation. That's what my time at McGrath was...a win-win! More
Fantastic communication and attention to every detail. I ordered a car and was assisted every step of the way. I could not be any happier, nor could I ask for any better service. Terry Trickett & Gabriel Or ordered a car and was assisted every step of the way. I could not be any happier, nor could I ask for any better service. Terry Trickett & Gabriel Orelove ensured that my experience was superior. I will gladly work with them again! More
i took my audi a4 for service at this location. The i took my audi a4 for service at this location. The staff was very friendly to begin with but the prices were way too high. I still agreed to get s i took my audi a4 for service at this location. The staff was very friendly to begin with but the prices were way too high. I still agreed to get some of the things fixed and do a 55K mile service. But after all that was done, the service guy did come to me saying i need to replace my wiper assembly because the wipers were too slow. guess what?? all it needed was some clean up and they started to work fine. and all this was after the 55K service which should have taken care of it. PLUS they told me i needed a new RACK and Pinion for my steering wheel because the fluid was leaking out of it. Again, the fluid was leaking from the hose and it needed a new $1 clamp. They were trying to fool me out of $1500+ for something that got fixed under $100 at a local service station. I would not recommend this place to anybody. More
This is a terrible place for service. I would not recommend this place to anyone. I took my vehicle here for service. My new vehicle has 4 years or 50,000 mile warranty on it. So when ever I took my recommend this place to anyone. I took my vehicle here for service. My new vehicle has 4 years or 50,000 mile warranty on it. So when ever I took my car for service/repair under audi warranty, they make me drive up there two or three times to fix an issue. Keep in mind I always make appoints before I go. Other wise I know these people make stupid excuses. Any paid service they are ok at that time. If any issues that is under Audi warranty they treat me like I am getting something free from them. And they act like I am begging for mercy from them. One Service guy works there has stupid excuses, "like sorry Your parts are not in" . You have to come other day. Really,Why don't you call and inform me about that rather than drive up there . and wasting my time. It is not that hard. Be aware all audi customers!!. IF YOU HAVE ANY ISSUES WITH YOUR VEHILE McGrath will say,It won't cover under warranty , you have to pay $1100.00 from your pocket. I had an issue like that When my vehicle was only 10,000 miles on it. I called Audi customer care and Audi take care of my issue,instead of paying 1100 dollars to Mc Grath to fix it. More
It was my first experience going to mcgrath audi in glenview Was every impressed with the level of service i got,from the car porter, sales & service. Everybody seemed to be working from the same pag glenview Was every impressed with the level of service i got,from the car porter, sales & service. Everybody seemed to be working from the same page. I will be take my car back there again for service. More