Audi Morton Grove

We went to McGrath Audi specifically to purchase a vehicle and were quite surprised with the vehicles and Gabriel Orelove. We drove several autos and decided on the Q5 sport model and are very deligh vehicle and were quite surprised with the vehicles and Gabriel Orelove. We drove several autos and decided on the Q5 sport model and are very delighted with the purchase, with interest in the near future of purchasing the A8. If it were not for the excellent service and knowledge of your inventory as provided by Gabriel Orelove... as he is on top of his game... knows his cars, the technology, everything about the vehicles, the service, etal we probably would have left... very impressive. We commend his people and auto knowledge skills! He was most objective and helpful in our purchase. The financial group was also marvelous in working with us to make this happen. All around excellent dealer with absolute top ratings... We would rate Gabriel in the highest category of sales and marketing... and most important customer service. The vehicle is a prize winner...Audi has done a great job! It is also interesting that McGrath keeps their people, highly unusual in this business... that meant a lot that they care about their people, and the people then care about the customer. More

I had a Great experience and good price. Everyone was friendly and helpful. I would recommend Mcgrath to friends and family all day long. Thank you friendly and helpful. I would recommend Mcgrath to friends and family all day long. Thank you More

I live in Minneapolis and traveled to Chicago to find the car I wanted, and absolutely worth the trip. Customer service is exceptional at this dealership. Our sales rep took the time needed and was very de car I wanted, and absolutely worth the trip. Customer service is exceptional at this dealership. Our sales rep took the time needed and was very detailed on the car delivery process, plus his knowledge about the features of the brand made the process very smooth. Kodi also did a great job with the financing process, she found the best options for us and all of the paperwork was done promptly, we also were very please with this aspect of the purchase. I hope our local dealer at Minneapolis (Carousel, not friendly at all) could learn from this excellent team at McGrath; we are going to miss the experience of the service and maintenance because the distance, but I am pretty sure that my next car (Audi Q5 TDI) will be delivered by Audi McGrath. More

David Candin and Codyand Ron in finance were both competent and friendly. David is an especially pleasant guy to deal with. His calm and friendly demeanor is especially welcome to new car shoppers. competent and friendly. David is an especially pleasant guy to deal with. His calm and friendly demeanor is especially welcome to new car shoppers. He instilled confidence that we were doing the right thing buying a new Audi q5 hybrid. A+ experience. More

I traded my 2013 Porsche Cayenne for a 2013 Audi Q7 S-Line. I was very upfront on my expectations (price) and Nick met the challenge. The vehicle was prepped and ready for me when I arrived. Great serv S-Line. I was very upfront on my expectations (price) and Nick met the challenge. The vehicle was prepped and ready for me when I arrived. Great service, great attitude. Highly recommend McGrath Audi. More

Fred inflated"costs"; and prices, wasted our time, and maniuplated us from the start. He sent us away telling us a price on a car which was $2900 higher that what was posted online. When w time, and maniuplated us from the start. He sent us away telling us a price on a car which was $2900 higher that what was posted online. When we called him on it, he dodged us. He talked about warranty costs for which other salespeople in the dealership quoted lower prices. He wasted hours of our time pretending to process paperwork and "await a confirmation email" that even the people in the dealership said he didnt do. When he encoutered something he didn't understand, he'd disappear without explanation for minutes at a time, then come back with some opaque babble. He continuously worked the phones with other customers while we sat at his desk waiting for hours. Worst of all, he was summarily unapologetic about it all. I would never buy a car from this salesperson or a from dealer that covers for this guy. He was the epitome of shady, and treated us with a casual indifference that made the entire experience ... in a word... crappy. Therefore, I can't in good conscience recommend this dealer, especially when we receieved great customer service from another Audi dealer, Fletcher Jones, and so wished we'd found our car there instead. (Fred's savior on the deal was the adept and polite Sales Manager Patrick Law, who came in and mopped up Fred's disaster, conciliated us with his attention and sticker adjustments, and followed through personally. We were impressed by Patrick's tact and inititative to help us. He's the right guy to be in charge.) More

Nick was attentive from the moment I walked in the door. He was able to answer all of my questions in ways that I understood. Once I had chosen a car, he was able to locate it within 24 hours and was willi He was able to answer all of my questions in ways that I understood. Once I had chosen a car, he was able to locate it within 24 hours and was willing to accommodate my schedule for picking up the car at the last minute. More

They got me what I want, when I want and at the price I liked. They went to length matching my request for year, mileage, color, options and made that sale a pleasent experience. That attitude keeps my l liked. They went to length matching my request for year, mileage, color, options and made that sale a pleasent experience. That attitude keeps my loyaltiy to that dealer and specially sales rep. Gabriel. More

Initially visited the "Audi Exchange" in Highland Park. They were rude, snobbish and not very willing to work with the customer needs. It seemed like we were supposed to be the ones happy Highland Park. They were rude, snobbish and not very willing to work with the customer needs. It seemed like we were supposed to be the ones happy to buy a car from them,rather than the other way around. Then went to McGrath Audi, who listened, explained, and worked with us to buy a new Audi Q5. They treated us with respect and like family. We will stay with McGrath Audi for all of our Audi needs! More

very knowledgeable sales people. Went the extra milt to see that we got the best deal. Had the car we wanted and allowed us plenty of time to test drive. see that we got the best deal. Had the car we wanted and allowed us plenty of time to test drive. More