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Audi Morton Grove

Morton Grove, IL

4.9
662 Reviews
Audi Morton Grove doesn't just have an outstanding inventory of new cars, our dealership also has a great selection of pre-owned Audi models in our used car inventory. Each vehicle at our used car dealership is thoroughly inspected to ensure that it meets our standards and will provide you with the quality and reliability you are looking for in the Chicago, Park Ridge, Evanston, Des Plaines areas. We take pride in our used car models, here at Audi Morton Grove. We encourage you to explore our superb selection of new and used luxury cars by browsing our online inventories and visit us for a test drive when you find a model that sparks your interest!
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7000 Golf Rd

Morton Grove, IL

60053

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Showing 662 reviews

March 11, 2016

Ramzi Awami Ramzi is awesome. I can not tell , how happy I am ,by last car deal with Ramzi. He is so honest upfront, that you will not have any unpleasant surpri More

by shahid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramzi Awami
July 16, 2015

Excellent Customer Service After researching prices and reviews, I ended up purchasing my VW Eos from McGrath Audi in Morton Grove . I found the car online on Car Guru and call More

by Hawks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hoxhaj
June 24, 2015

Excellent experience Very friendly and helpful sales and management reps. Looked at their inventory and drove up from Indianapolis. They had a much bigger selection on the More

by chetan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Strojecki, Sergey Barannikov
June 21, 2015

Smooth process I visited the dealer twice within 2 months , the employes were highly professional, and I would definitely buy from them again, the process was so smo More

by Manhal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa Abdullah, Mustafa Abdullah
June 07, 2015

vehicle not available was told vehicle was there drove all the way from indiana got there vehicle was sold the night before dealer called me all morning long till i got the More

by liers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gene Kanevsky, Adam Strojecki
May 19, 2015

Poor Customer Service Poor customer service, rude manager who doesn't know how to value customers . I gave my car for detailing and forgot my Ray Ban sunglasses in the car More

by V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric
April 18, 2015

I don't recommend this dealership to anyone I am really unhappy from there service. They have problems in financial services, in this dealership in morton grove. I wasted my time back and forth More

by Shimo
Recommend Dealer
No
Employees Worked With
Financial department employee
December 31, 2014

Audi s3 Reny benyamin is excellent and Gabriel sales managers work hard to make the deal work for me ,finance cris banago handled the paperworks would recomme More

by EGA of Chicago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reny benyamin , Gabriel, n cris
December 22, 2014

Great Service from the "new " Morton Grove Audi. Dealership. I don't usually write reviews, but since the ones on this site are almost two years old I thought I would tell you about my experience with McGrath Au More

by Ginger T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bart, Norberto
September 23, 2014

Lied, Owes me Money and Failed to Register my Car First, our buying experience was poor. We spent at least 5 hours on site to close a deal when we knew exactly the car we wanted to buy before we arri More

by jasonwhitmer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam (Salesman), Chris Benago (Finance Department)
Oct 07, 2014 -

Audi Morton Grove responded

We have been in constant communication with this customer and feel deeply sorry that they feel this way. Because we use a 3rd party titling company for out of state deals, it took a little time for the paperwork to be processed and then forwarded on to Indiana.The Indiana BMV sent this customer an additional temporary, after receiving the paperwork, because the state has a centralized out-of-state DMV service that takes approximately 4 weeks to process original plates. In regards to the $2000 deposit from the customer, we did refund the money on 9/08/14 after we received the final estimate for titling fees. It did take 7 business days to process that refund, from the time we received the VIN verification from the customer. We regret any inconvenience that this customer has experienced and it is never the intention of McGrath Audi to prolong or delay the issuing of plates or refunds.

Oct 25, 2014 -

jasonwhitmer responded

Update to this post: It is 10/25/14, two months from original purchase of the vehicle, and McGrath still owes me close to $800. Better Business Bureau has attempted to act as an intermediary to resolve the issue, however the dealership, contrary to their response to this post, has not been responsive, and is now on their final notice from the BBB. My next option is to contact the Attorney General from the State of Illinois.

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