Audi Morton Grove

5 Star Rating based off,Scott Okamura, Audi Brand Specialist 90% of the positive review stems from my experience with Audi Brand Specialist, Scott! He was very pleasant and definitely knows his Audi products. 90% of the positive review stems from my experience with Audi Brand Specialist, Scott! He was very pleasant and definitely knows his Audi products. Nothing like going to a car dealership and working with a salesman who doesn't know the product and simply waiting for you to buy. Scott was the exact opposite. He's none pressure, very knowledgeable and provides an amazing experience with test drive and communication! I would highly recommend him and the experience is so great that I will maintain a relationship with him for any future car purchases! Thanks, Scott, for a great experience! I've yet to experience servicing car there so can't provide any comments in that regard. More

Best experience ever!! When I arrived at the dealership I was greeted by Mustafa with a welcoming smile. I was a little apprehensive about going to the Audi dealership as I When I arrived at the dealership I was greeted by Mustafa with a welcoming smile. I was a little apprehensive about going to the Audi dealership as I was about to purchase my first sports utility vehicle. The whole team could have not made this experience more enjoyable! Everyone from the sales floor, to the financing department was extremely friendly and professional. Upon negotiating on the price of the vehicle I never once felt like I was being hassled. I would strongly recommend anyone looking to purchase a vehicle to give Audi at Morton Grove a chance, you will not be disappointed! More

Ramzi is the best I am extremely pleased with my Q5, and my purchase experience with Ramzi was excellent, from start to finish. Ramzi was my first contact, and I could I am extremely pleased with my Q5, and my purchase experience with Ramzi was excellent, from start to finish. Ramzi was my first contact, and I could not ask for better treatment, assistance, and guidance through this entire experience. He returned my call, and based on my discussion with him, I decided to change course and work with their dealership. Ramzi was personable, very knowledgeable, and professional, and worked to make (an experience I usually dread), very comfortable and productive. I give him my highest recommendations. I also want to acknowledge the great job the finance department did. The guy was knowledgeable, responsive, and focused. I came to your dealership, pretty certain about what I wanted, and just needed to get a closer look and a test drive to be certain. I was very impressed with all of your team, including those I met and those who assisted me, at different points in the process. Because of the great experience I returned a couple months later and I purchased another car from them. More

Horrible dealership I regret doing business with the dealership and signing paperwork, I bought a vehicle from the dealership and was never told the car had only one key I regret doing business with the dealership and signing paperwork, I bought a vehicle from the dealership and was never told the car had only one key until It was delivered. I had to keep calling about missing car and it was very annoying that the sales person would not return my call and all he would do is send me text when I requested for a phone call on multiple occasion. The whole organization to me is a lying and xxxxty typical car sales car organization. The manager of the sales people who was useless and a liar would not own up to the fact that they should do what is right instead he would tell me that I should have asked for a second key when I purchased a vehicle. I am more than disappointed and I would never do business with the whole McGrath family of dealerships and I recommend anyone do same. Before you decide to do business with them please explore all other dealership option, doing business with an organization who does not value service and only focuses on the immediate sales should be of concern to anyone. Please watch out for this dirty lying dealership. More

Best experience buying a brand new car!! Dan Hoxhaj is the guy!! He helped me from A to Z and guided me with patience thru the whole process. He clarified all of my questions regarding the ca Dan Hoxhaj is the guy!! He helped me from A to Z and guided me with patience thru the whole process. He clarified all of my questions regarding the car and made my purchase plan all worth it!! Yes I recommend him with all stars included!! Many thanks to the whole team of Audi Morton Grove!! Thank you! Thank you!! More

Chris Popa Best car buying experience my wife and I ever had. Chris Popa helped us to get into the car that we dreamed of for a great price while giving us the m Best car buying experience my wife and I ever had. Chris Popa helped us to get into the car that we dreamed of for a great price while giving us the most amazing customer experience. I would highly recommend working with Chris!! More

Good saleman-bad service center Had a great experience purchasing my car with Sergey.. he is terrific and does everything he can to help his customers before AND after the purchase. Had a great experience purchasing my car with Sergey.. he is terrific and does everything he can to help his customers before AND after the purchase. However, they have a TERRIBLE service department and no one in there really cares about you. It's all about $$$. I have been in there a dozen times and they truly didn't care or solve any of my problems that happened to my vehicle within weeks of purchasing it. They made me contact Audi USA who also did not care about my new vehicle issues either. Overall experience in the service department was horrible. I started going to another Audi dealership for my services because I felt so bad going into Audi Morton Grove. It's unfortunate that I can't be dealing with a bunch of Sergeys there.. then it would be a much better place! More

Dan H. the Man! Went into the dealership to look at a Mazda CX9. Was approached by Dan H. He was very helpful and although the mazda wasnt his "Baileywick" he was ve Went into the dealership to look at a Mazda CX9. Was approached by Dan H. He was very helpful and although the mazda wasnt his "Baileywick" he was very helpful and had some basic knowledge about the vehicle. He even took the time to help me empty out the contents of my vehicle and even found my Sirius Radio after the fact and he could have said sorry i'm done with you, took the time to get the tuner for me. Great service and a positive attitude. This after a terrible experience at JIDD Motors (They dont seem to check over their vehicles very thoroughly) as my mechanic found multiple things wrong with it and they refused to fix. The only issue I had with this dealership is they were very reluctant to have my mechanic check out the car before I bought it. Something everyone should do when buying a car. They finally relented, although I had to write the check and they sasid they would hold it till after my inspection. Hey if your car has been checked over by your (the dealers) Mechanic, you should have nothing to worry about. The sales manager said he had been burned in the past so he was reluctant to do so. Note: Letting a customer take it to their mechanic, it inspires confidence in the dealer from the customers perspective that they believe the vehicle is in good working order and its part of the customers due diligence when you making this much of an investment. Overall good experience and I like the vehicle so far. Thanks Dan! More

AWESOME Dealership - Concerned, Caring, a Cut Above Truly a pleasurable car buying experience!! From the first phone call we were treated with the utmost respect, kindness and professionalism! Mohamed Truly a pleasurable car buying experience!! From the first phone call we were treated with the utmost respect, kindness and professionalism! Mohamed Husain, our auto specialist, made every aspect of the experience a true delight! Best prices in a 300 mile radius of the Chicagoland area and we did our homework!! I would highly recommend this dealership with all their wonderful and friendly staff!! More

I Recommend This Dealer! Dan H was great to deal with. All of the personnel were very knowledgeable and friendly! I would definitely go back again to purchase another Audi!Not Dan H was great to deal with. All of the personnel were very knowledgeable and friendly! I would definitely go back again to purchase another Audi!Noticed an imperfection on the bumper of the car i was looking at, and they said it would be no problem to come back in a week or 2 to get this fixed! Thank You for the nice experience! Tony. More