Audi Morton Grove

Regret my decision I bought 2015 Audi Q5 premium plus 30k mile driven vehicle for 32K from Morton Audi last month. The only good thing happened to me is my buying experi I bought 2015 Audi Q5 premium plus 30k mile driven vehicle for 32K from Morton Audi last month. The only good thing happened to me is my buying experience(Clayton Vesser Salesman). They assigned a good seller in 15 min to me even though I reached the dealer location without appointment. I didn’t bargain a single penny and bought the vehicle. On very next day, I realized that I had taken the worst decision of my life by buying this car. I started getting lots of vibration/unwanted sound coming out of the vehicle that really irritated me. I couldn’t recognize that sound during test drive (maybe due to I drove in a much smoother road and radio was on). I am not having a pleasant driving experience at all after paying 32k for just 3 years old car driven only 30K miles. Before this case, I had a 4 years old car and I had never ever experienced this type of sounds coming out of my vehicle. Worst part is I paid additional $665 for door edge and water spot protection. I assumed that it was already applied while they put it for sales (salesman confirmed it too). Just day after there was rain and I could see water drops mark all over the vehicle and also, door protection were not put in place. Now, I regret my decision. More

Friendly, no hassels, wonderful experience Great customer service that made the process easy and comfortable Great customer service theat made the process easy and comfortable I would recommend Great customer service that made the process easy and comfortable Great customer service theat made the process easy and comfortable I would recommend to anyone More

Overall it was a good experience I got what I was looking for. Excellent service from the sales person.will look forward for many more associations in future. Very friendly and conduc I got what I was looking for. Excellent service from the sales person.will look forward for many more associations in future. Very friendly and conducive environment More

Staff exceeds expectations If you do your homework and have a good sense of what your trade is worth and what the car you wish to buy should sell for you will find the shopping If you do your homework and have a good sense of what your trade is worth and what the car you wish to buy should sell for you will find the shopping experience very easy. I enjoyed working with my salesman and the sales manager who made the deal. Even after the sale, the sales people stay in touch and seem to genuinely care about your satisfaction. The dealership is very busy on Saturdays so I recommend visiting on a weekday. I would definitely go to this dealership again when I'm ready to purchase another car. More

Great Experience Had a great car purchase experience at Audi Morton Grove. Reny the Sales Manager and Scott the Product Specialist treated us as a relationship, not as Had a great car purchase experience at Audi Morton Grove. Reny the Sales Manager and Scott the Product Specialist treated us as a relationship, not as a transaction. We got a great deal without any hassle. More

Ultra Smooth Purchase The first vehicle purchase in a long time that wasn't painful.The negotiating was there, as it is always, but not once was I treated like an outsider The first vehicle purchase in a long time that wasn't painful.The negotiating was there, as it is always, but not once was I treated like an outsider that had no experience or knowledge when it came to car shopping and automotive value. The internet sales rep, Ano Doman, and the salesman, Manny Koshaba, both were more than accommodating in making sure I had all the info that I asked for on the new car before the purchase (before I even took the 1.5 hr drive to the dealership) as well as just making the whole process smooth, from start to finish. I wouldn't hesitate to make the drive again (and deal with Ano and Manny) the next time I'm looking. More

Pre owned Audi A4 Transaction went as smooth as possible. It was a cash and trade deal, lots of ways it could have derailed, and with minor negotiations it worked out Transaction went as smooth as possible. It was a cash and trade deal, lots of ways it could have derailed, and with minor negotiations it worked out More

Best Experience I went in last weekend wanting to try a few PreOwned Q5s. So clearly not 100% sure exactly which car I wanted. Algenon was very patient with my I went in last weekend wanting to try a few PreOwned Q5s. So clearly not 100% sure exactly which car I wanted. Algenon was very patient with my going back and forth checking out the different models, model years, and trim levels. I never felt rushed or pressured. He answered questions but also knew to just be silent and let me experience the car. He seemed like a genuinely nice person who wanted me to find the right car. More

2015 Audi A5 2.0T - beyond satisfied I got a phone call one morning regarding a vehicle inquiry I made and let me say from that point on Audi Morton Grove did a superb job at keeping me h I got a phone call one morning regarding a vehicle inquiry I made and let me say from that point on Audi Morton Grove did a superb job at keeping me happy. Working with me to get me into the vehicle of my choice Audi Morton Grove did what they can. The car is in tip top shape, as described, got a great deal, and employees from sales, to finance take care of you like they personally know you. As far as the drive is, Audi Morton Grove earned my loyalty and gained a new client. I just want to thank Audi Morton grove and all the people who handled my purchase. I recommend anyone who is car shopping to make this place your first visit and you won’t regret it. More

Happy My son and I initially went to just look at an Audi Q3. Chris greeted us and Clayton assisted us. We asked if we could do a test drive-no problem. My son and I initially went to just look at an Audi Q3. Chris greeted us and Clayton assisted us. We asked if we could do a test drive-no problem. Everyone was very knowledgable. Needle to say I returned a few day later with my husband for another test drive. This time with Steve. I purchased the car that night. All the team member including Finance (Joe) made for a relatively smooth process. Thanks More