Audi Morton Grove

Exceptional It gives us great pleasure to write this review to let people know of our experience. Purchasing a vehicle is very stressful, from finding the vehicl It gives us great pleasure to write this review to let people know of our experience. Purchasing a vehicle is very stressful, from finding the vehicle that you like to making sure you are paying a fair price for it. However that it's not the case at Audi morton grove, from the moment we walked in to driving off the lot to even a few days later the service is beyond exceptional. Mohamed Husain who is their brand specialist was extremely informative and most importantly patient to the point where he even took time to compare pricing from other dealers to give me the comfort of knowing that I was getting an amazing deal. Mohamed even followed a few days later with us to make sure we were satisfied with our purchase, you do not see that type of customer service these days. They accommodated all our requestes with little to no hagle and made the process quick and painless. You recieve free car wash for the life of the vehicle which is nice considering Chicago's bipolar weather. In addition their service team Randy and Arian are very friendly, you are welcomed with a smile and are treated with respect no matter how big or minute your issue is. All this is due to their GM Mike Spilotro, who emphasizes on customer service and making sure that each and every customer is treated equally with respect and care. If you are looking to recieve a great deal with excetional continues service you are definitely in the right place. Thank you Audi Morton Grove for making us a lifetime client. The Raza's More

Good experience This was by far the best car buying experience that I have ever had in the purchasing of a vehicle. My sales representative Michael was awesome!!! I w This was by far the best car buying experience that I have ever had in the purchasing of a vehicle. My sales representative Michael was awesome!!! I would recommend this dealer to anyone looking to purchase an Audi. I have to mention though that I had a small hiccup when it came to finance. The finance manager who was closing my deal was bit arrogant. However, overall it was a pleasant experience. Anytime you want to buy Audi, ask for Michael. More

Thank you Dan H and Reny It was a truly pleasure experience of purchasing my car. Dan H was extremely helpful and knowledgeable. Reny who was the sales manager on the floor th It was a truly pleasure experience of purchasing my car. Dan H was extremely helpful and knowledgeable. Reny who was the sales manager on the floor that day was just amazing and pleasant to work with. We got to the bottom agreed price right away and he gave my a comfort that I'm getting great deal for my money. He really helped with closing the deal from very begging to the end. I have to mention though that I had a small hiccup when it came to finance. The finance manager who was closing my deal was extemerlky rude, uncooperative and pushy when it came to selling additional options for the car. I had to ask for manager to step in, as situation was getting out of control. I feel that I could have gotten much better deal on my finance interest rate, but being fed up with his arrogance and rudeness I just let it go. However, overall it was a pleasant experience. Anytime you want to buy Audi, ask for Dan H. and Reny. They will truly make you feel that you are getting the best deal. More

Great place to do business I've have had nothing but a wonderful experience at Audi Morton Grove! I come to hang out here almost everyday and love the sales staff management te I've have had nothing but a wonderful experience at Audi Morton Grove! I come to hang out here almost everyday and love the sales staff management team and the service department! More

Average dealer Salesperson did not seem interested in selling me a car. He did not even introduce himself to me. He answered a few of my questions and told me to loo Salesperson did not seem interested in selling me a car. He did not even introduce himself to me. He answered a few of my questions and told me to look around. He left and never returned. Neither will I. More

McGrath gouged my 86 year old Mother for over $15,500 My parents purchased a new A4 2017 from McGrath. Neither I, nor any of my 5 siblings, knew about this purchase. When we became aware and considered th My parents purchased a new A4 2017 from McGrath. Neither I, nor any of my 5 siblings, knew about this purchase. When we became aware and considered the transaction, we became furious. McGrath took advantage of my 86 year old Mother and 90 year old Father. McGrath sold them a fully loaded A4, Sport version for over list price (I guess McGrath thinks my 86 year old mother needs a high performance car). McGrath sold them an extended warranty for $3,700+, $2,700 of every possible add-on, and gave them $14,200 for their 2013 A4 with 18,000 miles on it (Kelley Blue Book is $19K to $21K). In total, my parents were gouged for $15,500+. I am a long-time Audi client and have purchased 4 Audi's. My parents have purchased 3 Audis. I know what a fair market deal looks like and McGrath gouged my elderly parents. McGrath takes advantage of elderly clients. More

First rate car buying experience Unequivocally, the best car buying experience I've had. I had already been to a few other dealerships, and was rather unimpressed with the staff, serv Unequivocally, the best car buying experience I've had. I had already been to a few other dealerships, and was rather unimpressed with the staff, service, and facilities. At McGrath, I lucked out and got to work with Scott Okamura. I would recommend Scott to anyone. Scott is a pleasure to work with, very knowledgeable, and transparent. Absolutely zero surprises with this vehicle. I received what Scott described. The entire time, he and his colleagues at McGrath Audi seemed not just interested in selling me a car, but in establishing a more long term relationship. So far I think I'll be returning, and I would encourage anyone interested in an Audi to give Scott a call. Thank you, Scott! More

Best car buying experience! Dan Radulski was an extremely thorough and professional sales consultant. We had a great experience purchasing our Audi last night. Clean and beautifu Dan Radulski was an extremely thorough and professional sales consultant. We had a great experience purchasing our Audi last night. Clean and beautiful dealership with extremely friendly staff. Udo Wegner was our finance manager and he did an outstanding job as well. Thank you McGrath Audi of Morton Grove for a job well done. More

Used car purchase I purchased a used car from Dan Hoxhaj in September 2016 and have nothing but nice things to say. I held off on my review to see if my opinion would c I purchased a used car from Dan Hoxhaj in September 2016 and have nothing but nice things to say. I held off on my review to see if my opinion would change and quite frankly, it hasn’t. My car search started earlier this year and I went to Audi in Morton Grove to see if anything caught my interest. My initial visit to this location was excellent. I was first greeted by Dan, who asked my what my interests were and what I wanted. After test driving a car, I left to see what other cars were on the market. I visited multiple other dealerships and listening to the xx other salesman gave me. As an FYI, I do consider myself a car guy, so selling me on a xxx car with nothing but engine issues and multiple failures is the fastest way to lose my trust in a dealership. With my frustration, I resorted back to Audi. I found a car I wanted online and asked for Dan to help me out. Without hesitation, he was blunt about what he noticed wrong with the used vehicle and pointed out any flaws I didn’t already see. He was honest and assured me that the little things we pointed out would be fixed at no cost. This was nothing major, but things like tire tread, and a sensor needed to be replaced. Throughout my car buying experience, Dan has been nothing but nice to me and my family. The tires were replaced and the sensor was fixed. Since then, I have returned to Audi with random questions and the occasional car wash. Not only was I approached by Dan numerous times asking me how I was doing and how I liked the car, but the service crew took care of me every time I went in. The guys are always polite and treat their customers with respect. Dan’s honesty and superb customer service is the main reason I will be back to purchase my next car from him. If you need a car, I will 100% recommend you ask for Dan Hoxhaj. You will have nothing but a great time. More

Great staff Everyone we talked to was great, from the salesperson to the manager. The space provides a great, environment and everyone makes you feel comfortable. Everyone we talked to was great, from the salesperson to the manager. The space provides a great, environment and everyone makes you feel comfortable. Recommend: More