Audi Morton Grove

Poor follow up and response Started at their website clicking for "ePrice", which serves no purpose other than to get your contact details so they can call/ email you. Initially Started at their website clicking for "ePrice", which serves no purpose other than to get your contact details so they can call/ email you. Initially they replied quickly via email and called me. They wanted me to come into the dealership for a test drive, which for me was not necessary as I know the vehicle from having just returned an A4 lease. I asked for photos and the price to be sent to me. Then I received an email advising the car wasn't even on their lot yet! Thankfully I didn't waste my time going all the way to the dealer. I made it clear that I wanted to sort everything out over email/ phone. I've asked several times since 21st Feb for when the vehicle will be in and the 'out the door' price. Emails go unanswered for hours and I left a voicemail for Cindy the Internet Manager on 27th at 5pm which has not been returned as of 5pm 28th. I expected better from an Audi dealership. More

Great person helped me find a great car! The staff at McGrath did an awesome job during the sales process. Al was absolutely fantastic - he listened to me about what I was looking for and act The staff at McGrath did an awesome job during the sales process. Al was absolutely fantastic - he listened to me about what I was looking for and actually recommended a new model for the US this year that I hadn't been considering when I walked in the door. Ultimately, that significantly influenced my buying decision and it's the car that's sitting in my garage now. In addition, Al and the staff didn't pressure me into a decision when I wasn't ready, and that's a big part of why I came back when I finalized my decision later. Love the car! Thanks for the help! More

Helpful, Kind I am so happy with the people working at the dealership they were kjnd helpful and gave me the car i was looking for they understand my limitations an I am so happy with the people working at the dealership they were kjnd helpful and gave me the car i was looking for they understand my limitations and brought out the perfect car for me. More

Very professional Class personified, is how I'm describing Audi of Morton Grove. The young man Clayton Vessor gets 👍👍👍👍👍 thumbs Class personified, is how I'm describing Audi of Morton Grove. The young man Clayton Vessor gets 👍👍👍👍👍 thumbs up.😊 I look forward to doing business with Morton Grove Audi in the near future. More

Excellent Excellent Excellent!!! Everyone knows that buying a car is an intimidating process. But, the staff at McGrath Audi made it very easy for me. Al was excellent!!! He was str Everyone knows that buying a car is an intimidating process. But, the staff at McGrath Audi made it very easy for me. Al was excellent!!! He was straight forward with me. He went over everything and made sure i understood everything. He was very professional and was very easy to talk to. He responded quickly to my emails and phone calls. Nestle in finance was also amazing!!! She went over all the numbers with me and explained each line item. She was very knowledgeable and answered all my financing and warranty questions. She made the process quite easy for me. The dealership was very clean and welcoming. I highly recommend this dealership and highly recommend requesting for Al and Nestle they’ll take good care of you!!! More

Down to Earth, overall Great Experience. I was in Chicago from the Twin Cities for the weekend to celebrate a birthday and been looking in the market for a used Durango. Took a chance to look I was in Chicago from the Twin Cities for the weekend to celebrate a birthday and been looking in the market for a used Durango. Took a chance to look while I was in town and am extremely glad I did. Al was genuine, down to earth, thorough and professional of course! Paperwork is always the least favorite part but the relate-able conversations help passed the time, and was given a full tank afterwards. I drove it back to downtown Chicago, and left the next day and didn't even fill up until I got back home! More

Bought a Audi Q5 Car Mohamed Husain is a excellent seller who helped me buy a car for a great deal in Chicago. He is a very nice person and is always willing to help me. W Mohamed Husain is a excellent seller who helped me buy a car for a great deal in Chicago. He is a very nice person and is always willing to help me. When I call him, he always answers me. I recommend this seller 100%. I'm thankful for him that he was able to help me. More

Amazing Deal, Extremely knowledgable and helpful staff Clay was extremely helpful in the car buying process. He was very friendly and knowledgable. He was able to answer all our questions and helped us in Clay was extremely helpful in the car buying process. He was very friendly and knowledgable. He was able to answer all our questions and helped us in making our decision. Clay thoroughly explained all the features in the car, and we were very impressed by his knowledge. Chris was also great, he gave us a very good deal. The car with the specifications we wanted was not available, but Chris went above and beyond to find us the exact car we wanted. The whole buying process was very smooth. I highly recommend purchasing your next vehicle at the Audi Morton Grove dealership. More

Did not buy from, but still had a good experience I contacted Audi Morton Grove about a used Infiniti that they had online. Went in on my lunch break and met with Evan Freemon. Evan didn't have that " I contacted Audi Morton Grove about a used Infiniti that they had online. Went in on my lunch break and met with Evan Freemon. Evan didn't have that "feel" of a pushy and sleezy salesman. He was courteous and efficient while we chatted about life and whatnot as he was entering my information on my potential trade vehicle. As he prepared for my test drive, he didn't bother me while I inspected the vehicle. He discussed basic information as I was looking at the under body and engine bay. During the test drive we discussed the car but also chatted about life. We came back from the drive and got to the numbers. The numbers were reasonable, pretty much as expected when you trade in a vehicle, because the dealership has to make money. That is their business. Then came a sales manager, probably a point of a deal where people sigh because most sales managers are pushy and kind of annoying. But, Chris was also a cool guy. Young, ambitious and seems good at sales. I have positive equity in my vehicle which meant I would have been able to walk out with a check in hand with the used vehicle. Even though Chris threw out pretty attempting figures my way, I still resisted because I didn't want to make any rash decisions. But, unlike most sales managers I've dealt with, Chris didn't push me to the point of being annoyed. He did allow me to sit there and think about the deal. Trying to decide what direction that I wanted to by trading down in a sense to get out of debt (thanks to Dave Ramsey), Evan and Chris let me go home and make my own decision without pushing me into something that I might regret. In the end, I decided to keep my current vehicle and pay it off fast. Even though I did not purchase a vehicle from Audi Morton Grove, it does not mean that they didn't gain a future buyer. I will definitely look at Audi Morton Grove for my future purchases. More

Great experience Very smooth and easy transaction. Both Clay and Chris were a pleasure to do business with. Would highly recommend purchasing a vehicle from this deale Very smooth and easy transaction. Both Clay and Chris were a pleasure to do business with. Would highly recommend purchasing a vehicle from this dealership and asking for Clay. More