Audi Mission Viejo - Service Center
Mission Viejo, CA

268 Reviews of Audi Mission Viejo - Service Center
I received excellent service from the moment I arrived. Everyone was so welcoming and professional. They asked me many questions about my car and shared with me any recalls that needed to happen. Very open Everyone was so welcoming and professional. They asked me many questions about my car and shared with me any recalls that needed to happen. Very open and honest! They have an outstanding service department! More
I’ve owned many cars, including 2 Porsche’s and 2 AMG’s. I went with the RS7 because of the caliber of service at Audi MV. They have been understanding and efficient. I went with the RS7 because of the caliber of service at Audi MV. They have been understanding and efficient. More
Excellent service. Car serviced and new tires in under three hours. Comfortable waiting area. Denny was very helpful and explained everything well. Denny and Taylor and everyone I met there were very pro three hours. Comfortable waiting area. Denny was very helpful and explained everything well. Denny and Taylor and everyone I met there were very professional and friendly. More
Monique was extremely friendly, courteous and helpful.. My overall experience at Audi of Mission Viejo was a five star rating from the beginning to the end. My overall experience at Audi of Mission Viejo was a five star rating from the beginning to the end. More
I always bring our car here because they provide consistent reliable service. Having purchased an extended warranty, they help manage the expense in coordination with the warranty. consistent reliable service. Having purchased an extended warranty, they help manage the expense in coordination with the warranty. More
Advisor, Jorge S always does an amazing job! This is my 2nd Audi leased through MV Audi and I will continue to do business with them and refer family and friends. 2nd Audi leased through MV Audi and I will continue to do business with them and refer family and friends. More
I panicked when my Q5 wouldn’t start and kept flashing a message indicating that if I didn’t re-start my ignition, the system would shutdown. So, I called the Mission Viejo Audi dealer and they reassured m message indicating that if I didn’t re-start my ignition, the system would shutdown. So, I called the Mission Viejo Audi dealer and they reassured me. I called AAA and they charged my battery and sent me to the dealer. They checked it out, installed a new battery and all was good again. My Service agent updated me throughout the process and explained the charges. I felt very reassured that my car got the best care and they also washed and polished it. I would never go anywhere else. Thank you. More
If you own an Audi, there’s no other place to service it. I serviced 2 of my cars back to back. A TTS and a SQ5. Covid conscious staff, all wearing masks and constantly disinfecting. the pens, counter, the l I serviced 2 of my cars back to back. A TTS and a SQ5. Covid conscious staff, all wearing masks and constantly disinfecting. the pens, counter, the loaner and my vehicle. Denny Dong is always efficient and courteous. Always with my issues as his priorities. My brother in law came with me to pick up the TTS and was so impressed with the service that he decided to purchase his own SQ5. He’s always liked Audi but was very weary about German vehicle maintenance and service. This service visit put his mind at ease because it was so courteous and efficient, he decided to get one. Kudos to Audi mission Viejo and Denny for the incredible experience. More
Service was great. Appointment was addresses quick and precise. Service staffs are great in paperwork and Audi Care is excellent. Friendly and prompt service. Vehicle was completed in time as promised. precise. Service staffs are great in paperwork and Audi Care is excellent. Friendly and prompt service. Vehicle was completed in time as promised. More
Always professional and timely.With great customer Always professional and timely. With great customer service! Loaner transportation is 1st class as well! Highly recommend this Audi service departm Always professional and timely. With great customer service! Loaner transportation is 1st class as well! Highly recommend this Audi service department to all interested with new models available! More