Audi Mission Viejo - Service Center

Everyone at Audi is always very polite and attentive. We usually work with Craig and he is always helpful and informative and very nice to work with. usually work with Craig and he is always helpful and informative and very nice to work with. More

Worked with Henry Romero in the service department. Excellent service on multiple visits. Best prices and a genuine willingness to assist in any way possible. Would recommend this dealership to anyon Excellent service on multiple visits. Best prices and a genuine willingness to assist in any way possible. Would recommend this dealership to anyone shopping for either a new Audi or having routine maintenance completed in the OC. Alan More

Great dealership. Everyone is always friendly and helpful. Every time I go in my service consultant, Denny is ready for me and will go out of his way to be sure that I am happy. There is a dealersh helpful. Every time I go in my service consultant, Denny is ready for me and will go out of his way to be sure that I am happy. There is a dealership right by my home but I drive 30 minutes away to go to this dealership for their great service! More

I would definately recommend MV Audi, the service dept. is ALWAYS very helpful and knowledgeable. Everyone I have dealt with there has always been very friendly and respectful. I feel that I have always is ALWAYS very helpful and knowledgeable. Everyone I have dealt with there has always been very friendly and respectful. I feel that I have always gotten a fair price on work that has been performed. They are a great group of people and I would definately recommend them, A+++++ all the way!!! More

Every time I went there to have my car repaired I would spend several hundreds to thousands of dollars. The problems never got fixed. I kept going back only because of convenience and I regret it. The last spend several hundreds to thousands of dollars. The problems never got fixed. I kept going back only because of convenience and I regret it. The last time I had another problem with my A6 I decided to go to Newport Beach despite the distance and the staff there was nicer and had better integrity. I will never buy another Audi (I've had so many electrical issues with mine) and I hope I will never have to go back to Audi in Mission Viejo. I find that even the President or owner of this dealership does not know how to treat customers with respect they deserve. More

I have always been very pleased with the service department at Audi MV. I took my used A4 cabriolet (CPO) in for a service, and while there, mentioned some small problem I was having with my top. department at Audi MV. I took my used A4 cabriolet (CPO) in for a service, and while there, mentioned some small problem I was having with my top. (I don't even remember what it was!) When I went to pick it up a few days later, they not only had performed the service as expected, but I had a brand new top on my Audi! I have never purchased a car from them but have walked in and out of the sales gallery many times. I have never been hassled, in fact sometimes had a little trouble finding a salesperson to ask a question. I wish I could remember the name of the guy who takes the cars in for service. I think it is Jason; but whoever he is, he is very friendly and professional. More

HORRIBLE Customer Service!!! I was blatantly & admittedly discriminated upon by Craig Abelta & Ken Collins. After arriving for my 7am service appt & being told there were no loaner cars available(even thoug discriminated upon by Craig Abelta & Ken Collins. After arriving for my 7am service appt & being told there were no loaner cars available(even though requested at the time of making the appt), I watched another customer come in, ask for a loaner, get one & DRIVE AWAY! When I complained, I was told - "DO YOU KNOW WHO THAT IS?? HE IS A PERSONAL FRIEND OF THE OWNER!!" So apparetnly...the "no loaner cars available" only applied to me... More