Audi Mission Viejo - Service Center

10,000 mike service Javier was really attentive and knowledgeable about what my car needed. He did a great job checking in with me on multiple occasions to provide update Javier was really attentive and knowledgeable about what my car needed. He did a great job checking in with me on multiple occasions to provide updates on my car. More

Major service work Service was done as agreed in the given time frame. The dealer furnished a nice Q5 loaner during the services that were done. We will be back to t Service was done as agreed in the given time frame. The dealer furnished a nice Q5 loaner during the services that were done. We will be back to this dealership More

5 Stars Always a great experinece at this dealership! From the initial purchase of my vehicle to the service checkups. Recently on my last visit, I was kept u Always a great experinece at this dealership! From the initial purchase of my vehicle to the service checkups. Recently on my last visit, I was kept up to date with a text message which was quick and convenient. My car is running great, thanks again! More

Awesome. Very attentive, personable & professional The Service Dept. Was impressive. Monique came right out to greet me as soon as I arrived. She was very personable, friendly & made it a pleasant expe The Service Dept. Was impressive. Monique came right out to greet me as soon as I arrived. She was very personable, friendly & made it a pleasant experience. I decided to use the loaner vehicle offered to me. There was a short wait for it to be cleaned, so I waited in the comfortable waiting area that has coffee, water & danish available. My car was completed in the estimated time which was great. Thank you for making this a pleasant experience. More

Best Service Department so far Went in last weekend to get my A4 serviced. Monique was my service manager and she was exceptional and I was in and out there in about an hour and a h Went in last weekend to get my A4 serviced. Monique was my service manager and she was exceptional and I was in and out there in about an hour and a half. Will recommend this dealer. More

Greg is my go to person in Service Department Audi Mission Viejo is a class act dealership. This is my second Audi to be regularly serviced here. Greg greets me by name. Always a smile. Always cou Audi Mission Viejo is a class act dealership. This is my second Audi to be regularly serviced here. Greg greets me by name. Always a smile. Always courteous. Goes over each and every line of service report. I will always drive an Audi and bring it for service to Mission Viejo Audi. Lorene Coto De Caza More

GREAT SERVICE DEPT! Just purchased a brand new car from this dealership & was bringing it back to have some accessory work done. Walked in & Greg smiled at me so I picked Just purchased a brand new car from this dealership & was bringing it back to have some accessory work done. Walked in & Greg smiled at me so I picked him as my service advisor, plus he had GREAT energy & seemed kind. Let me just say he is WELL knowledge about Audi's & other vehicles. I was impressed.He had me checked in quickly & even programmed my gate/garage opener for me and sent me over to see Maria who was smiling, helpful & gave me a loaner vehicle for the day. Greg had my vehicle back to me in a timely fashion & I am a happy satisfied customer & will return for further service needs. More

Car problems Never a happy moment when your vehicle needs work. Denny Dong, service rep, makes an unpleasant situation palatable. Always prompt, courteous and Never a happy moment when your vehicle needs work. Denny Dong, service rep, makes an unpleasant situation palatable. Always prompt, courteous and ahead of the problem. A great guy to do business with. More

Great service department! Always accommodating & explain issues, quick to respond with whatever needs to be done. Been going there for a long time & very consistent. Convenien Always accommodating & explain issues, quick to respond with whatever needs to be done. Been going there for a long time & very consistent. Convenient & helpful always. More

Service work Outstanding team. They were very courteous and kept me apprised of my service progress. I was greeted at the door of my car, did not have to wait at a Outstanding team. They were very courteous and kept me apprised of my service progress. I was greeted at the door of my car, did not have to wait at a counter, and was on my way in a loaner car as quickly as possible. Great all around service experience! More