Audi Mission Viejo - Service Center
Mission Viejo, CA

268 Reviews of Audi Mission Viejo - Service Center
Top notch service My car needed an oil change and it’s 20,000 mile check up. Everything was a breeze including getting a loaner car for the day. I dropped off my car an My car needed an oil change and it’s 20,000 mile check up. Everything was a breeze including getting a loaner car for the day. I dropped off my car and was out the door in a loaner in 20 minutes. Everyone was so kind to work with. More
Service review I was very pleased with the service done on my Q5. Jorge was great, kept me informed during the day on the status of my Q5. Was given an Audi A4 as I was very pleased with the service done on my Q5. Jorge was great, kept me informed during the day on the status of my Q5. Was given an Audi A4 as a loaner, which I really enjoyed driving. I will definitely bring my Q5 back to Audi Mission Viejo! More
Service Our service appointment started off with concerns. But the GM and Service Mgr more then took care of us in the end. We were pleasantly pleased with Our service appointment started off with concerns. But the GM and Service Mgr more then took care of us in the end. We were pleasantly pleased with our service results in the end. The amenities are great and having loaner vehicles and shuttle services available are wonderful. We will continue to bring our vehicles here to be serviced. More
Excellent experience Always accommodating to my schedule. Very courteous and most of all professional service writer and the staff. Always prepared with documentation. Ver Always accommodating to my schedule. Very courteous and most of all professional service writer and the staff. Always prepared with documentation. Very detailed and informative about work being done and timely completion of service. Best of of all never waiting around much to get in and out.of the service area. More
Excellent. Great service, car was also cleaned and the proficient Team there made it an easy to drop it off and pick it up. Car was completed when promised. Great service, car was also cleaned and the proficient Team there made it an easy to drop it off and pick it up. Car was completed when promised. More
Kudos! To their great customer service I bought my car with Audi Mission Viejo.. since then whenever I come in for service/repair, they always they care of not just my car but me as well. I I bought my car with Audi Mission Viejo.. since then whenever I come in for service/repair, they always they care of not just my car but me as well. I always have great things to say about this dealership and I will recommend it to anyone. Awesome job guys especially to the Service crew! More
Warranty recalls First time at this dealership. Wife ad I were pleased to find how easy it was to get registered. Guy outside who received us and our fellow inside w First time at this dealership. Wife ad I were pleased to find how easy it was to get registered. Guy outside who received us and our fellow inside who checked us in we’re friendly and efficient. He saw that there was a second recall item we were not aware of which he added to our repair list. Vehicle was ready on time—having even been washed. Highly recommend More
Excellent service Very honest & friendly. I felt very safe with the info I received about my car. Jorge provided me with constant updates & advice. I received excellent Very honest & friendly. I felt very safe with the info I received about my car. Jorge provided me with constant updates & advice. I received excellent service. More
Q3 45000 miles service Damian was very helpful and professional. Service was completed in a timely manner . Will come back and recommend this dealer to others. Great deal Damian was very helpful and professional. Service was completed in a timely manner . Will come back and recommend this dealer to others. Great dealer and service More
Great service experience This was my first time at Audi MV. From the moment I arrived, the experience was great. My service advisor was Damien and he was a pleasure to work wi This was my first time at Audi MV. From the moment I arrived, the experience was great. My service advisor was Damien and he was a pleasure to work with; friendly and helpful; he explained everything up front regarding what would be done and the pricing associated with the service (20k service) and got me in and out faster than expected. I was very pleased and will be back. More