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Audi Mission Viejo - Service Center

Mission Viejo, CA

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268 Reviews

268 Reviews of Audi Mission Viejo - Service Center

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April 03, 2019

Very pleasant experience! Very friendly and professional service. Very helpful. Excellent communication throughout service process. Easy appointment scheduling. Quick in and ou More

by Coto28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Paszkiewicz
Apr 11, 2019 -

Audi Mission Viejo responded

Thank you for taking the time to leave us a 5-star review! We are so pleased to hear you had a great service visit with us. Your positive feedback is extremely important to us!

March 06, 2019

Quick & Thorough Service Drop off, check-in, and getting a loaner was completed very quickly. Turnaround time of service was next day, and car pick up was completed in no time More

by AudiGuyA6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny
Mar 21, 2019 -

Audi Mission Viejo responded

Thank you for the five stars!! We hope that you enjoy every mile in your Audi. Please let us know how else we can further assist you with your vehicle.

February 28, 2019

Thank you to Audi service! Great service department! Great communication & friendly customer service! Everyone went out of their way to make sure I was taken care of! I would de More

by Melodee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 01, 2019 -

Audi Mission Viejo responded

It is wonderful to hear that you had a pleasant and enjoyable experience in our Service Department. Our team strives to provide our customers truly exceptional service. With that being said, it sounds like they provided you with just that! Thank you for taking the time to write us a five star review!

February 21, 2019

Service advisors Jorge, my Sevice Advisor, has been wonderful! He was attentive, professional, friendly, and accommodating. I brought my car in for a recall repair. More

by My Audi review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 22, 2019 -

Audi Mission Viejo responded

Great news!! I will be sure to pass this onto Jorge - he will be happy to hear about your review. We appreciate you taking the time to give us such positive feedback. Thank you - have a great weekend!

February 15, 2019

85000 check up Good professional service. Explained service points clearing and concisely. Clean waiting area. Minimal waiting time. Loaner clean and functional. Car More

by Bill
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg P
Feb 19, 2019 -

Audi Mission Viejo responded

Thank you for the five stars, Bill. Thank you for taking the time to give us important feedback from your last service. Please let us know if we can assist with anything in the future. See you at your next service.

February 15, 2019

Extra fees and car not complete when promised People are. Ice but they add fees to do even the most basic things The service light is time, not miles driven, activated I drive fewer miles than More

by Beach bum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Smith
February 07, 2019

Fantastic Service Dept. Audi MV service dept is top notch with fantastic customer relations. Always, informative and thorough. I have been a customer of Audi MV for many ye More

by GordonC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hatcher, Denny Dong
Feb 08, 2019 -

Audi Mission Viejo responded

Thank you for your loyalty to our dealership; we appreciate that so very much! We strive to provide our customers the best - and from the sounds of your review, we were able to deliver. Thank you for the five stars!

January 30, 2019

2017 Audi A4 recalls Car was taken to dealerships for recall purchases. They fix the issue plus couple more problems under warranty. Car drives well without issue. Highly More

by Eric Min
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monique Leneker
Feb 08, 2019 -

Audi Mission Viejo responded

Thank you for the five stars, Eric! Thank you for the recommendation - we really appreciate that! Have a wonderful day!

January 28, 2019

Always a great experience! I love Audi Mission Viejo! They get you in and out quickly and efficiently., and the service staff is always professional and courteous ! I highly rec More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny Dong
Feb 08, 2019 -

Audi Mission Viejo responded

Thank you for the amazing review, Ann! We appreciate your positive feedback. Please let us know if we can help you with anything.

January 24, 2019

Friendly service Prompt friendly service. Employees were professional and efficient. The actual service took longer than I was originally quoted, however Javier was More

by Maria
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
Jan 29, 2019 -

Audi Mission Viejo responded

Thank you for taking the time to write a review for us! Javier will be happy to hear your feedback. We are glad our dealership and staff provided you with great communication and professional service.

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