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Audi Mission Viejo - Service Center
Mission Viejo, CA
268 Reviews
268 Reviews of Audi Mission Viejo - Service Center
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August 16, 2019
Recall Service Superb service. Very patient and polite answered the questions about the parts and functions of the vehicle. I will definitely recommend our friends b Superb service. Very patient and polite answered the questions about the parts and functions of the vehicle. I will definitely recommend our friends buying Audi from your dealership. More
by fniu
Employees Worked With
Forgot
August 09, 2019
Audi service Did what they were suppose to and had the car ready on time. All the service employees were pleasant and professional in there appearance and performa Did what they were suppose to and had the car ready on time. All the service employees were pleasant and professional in there appearance and performance. More
by Dimecotrading
Employees Worked With
Monique Lineker
August 06, 2019
Car service Great service!! I appreciate the follow up communication while my car was being serviced. The Lyft service used to get me home was appreciated too. Great service!! I appreciate the follow up communication while my car was being serviced. The Lyft service used to get me home was appreciated too. More
by Slr
Employees Worked With
Javier
July 30, 2019
Fantastic Monique was great. She was very knowledgeable and friendly. The best service I have ever experienced. I would recommend it to all my friends and famil Monique was great. She was very knowledgeable and friendly. The best service I have ever experienced. I would recommend it to all my friends and family More
by Ximena
Employees Worked With
Monique
July 30, 2019
On time and with a smile All work was done as promised and in a shorter time than promised. Greg was great and answered all questions and concerns with a smile. All work was done as promised and in a shorter time than promised. Greg was great and answered all questions and concerns with a smile. More
by Quin40
Employees Worked With
Greg P.
July 27, 2019
4 new tires Everyone at Audi Mission Viejo was very helpful and professional when I got 4 new tires on my Audi Q5. Plus they cleaned my car too. Everyone at Audi Mission Viejo was very helpful and professional when I got 4 new tires on my Audi Q5. Plus they cleaned my car too. More
by Jhawkfrench
Employees Worked With
Greg Paszkiewicz Audi Mission Viejo
July 26, 2019
Damaged Front Passenger Seat after Service I just picked my car up from Audi Mission Viejo where it was serviced for several recalls as well as having the trim around the center console replace I just picked my car up from Audi Mission Viejo where it was serviced for several recalls as well as having the trim around the center console replaced - one of the recalls required replacement of a sensor pod in the front passenger seat. When I received the vehicle I immediately noticed that the leather on the front passenger seat was now hardened and damaged and brought it to the attention of my service adviser. John Hatcher the Service Manager later came out and said that there was no way that Audi Mission Viejo was responsible for the damage - even though they were the only ones in possession of the vehicle since I dropped it off. I understand mistakes sometimes happen but at least own up to them More
by OCILLINI
Employees Worked With
John Hatcher - Service Manager
July 23, 2019
worked with Roy Candanoza I worked with Roy Candanoza and was very impressed. Last time I was in for service with another person, I complained about an intermittent problem I I worked with Roy Candanoza and was very impressed. Last time I was in for service with another person, I complained about an intermittent problem I had with my Q3. I was told they couldn’t find the problem. This time Roy helped me. He was very patient and asked a lot of questions. Fortunately, his techs found the problem and fixed it. Needless to say, I am very happy! More
by Jane
Employees Worked With
Roy Candanoza
July 23, 2019
I love it there! They treat me like a queen. Service is great. The place is immaculate. They are fast & efficient. It would be hard to buy any other car now that I hav They treat me like a queen. Service is great. The place is immaculate. They are fast & efficient. It would be hard to buy any other car now that I have had the Audi experience. More
by Tammy H.
Employees Worked With
Greg
July 18, 2019
Nice Surprise Took car in for a recall and found out the Turbo had gone out. Javier was able to get it covered by our warranty and it didn’t cost a penny! Brenda Took car in for a recall and found out the Turbo had gone out. Javier was able to get it covered by our warranty and it didn’t cost a penny! Brenda More
by Brenda from Lake Forest
Employees Worked With
Javier
